Jamie Lawrence was incredibly helpful. He helped us for well over an hour sorting out a transfer of a phone contract. Guiding us through the nightmare of acquiring a PAC code. He was super helpful, s... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 91 The Glades Shopping Centre, High Street, BR1 1DD Bromley, South, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great experience at this shop! Jamie was incredibly helpful and kind and solved my problem very quickly - thank you so so much! It was really great that I could go in person and have everythin... Voir plus
L'entreprise a répondu
It's great pleasure to meet with Jamie lovely staff, with good communication skills. Well done
L'entreprise a répondu
Jamie very good customer service really helped get my phone for my birthday day thank you jamie
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Bromley
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 91 The Glades Shopping Centre, High Street, BR1 1DD, Bromley, South, Royaume-Uni
- 2084609018
4,9
Excellent
152 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great staff
The staff was very professional and helped me to buy and reset a phone. Jamie was very friendly , patient and took the time to explain everything clearly. I would definitely recommend him!
22 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Aris, it’s wonderful to hear Jamie explained everything so clearly. We’re glad you’re happy with your experience. Thank you for choosing us. -Suhaas
Was a tricky one but Jamie resolved all…
Was a tricky one but Jamie resolved all my problems, thank you
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Xhevahir, we’re so pleased Jamie could sort everything out smoothly for you. Thank you so much for the 5 ⭐ review! -Suhaas
Excellent service from Thelma
Excellent service from Thelma, knows her stuff
21 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Thank you so much, Mariama! 🎉 We’re delighted Thelma could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
Salih Thank you Salih He is so kind
Salih Thank you Salih He is so kind. He deals us very politely. I have no words to explain about he, he is so good guy
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hello Gulraiz,
Thanks a ton for your review! It’s wonderful to know Salih gave his best, and we hope you have a fantastic day 🤗. -Kashish
Thank you Salih for the help
Thank you Salih for the great help. Sorted out an ongoing problem I had very efficiently. A great hardworking employee, many thanks.
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Nothing makes us happier than fixing what matters and restoring smiles along the way, Jems. We're thrilled Salih could help and make your experience seamless. What a joy it was to serve you! -Ashifa
My experience was great
My experience was great ! Shereen was really helpful in helping me I would definitely recommend her
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
That’s fantastic, Barry! It feels amazing to know Shereen was able to sort everything and make the experience smooth. It’s great to hear you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Very helpful with all my needs and…
Very helpful with all my needs and questions and helping me decide what is the best options for me nothing was to much trouble a really lovely member of your team I will be recommending her to my family for all the future technical needs great service 5 stars plus
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Huge thanks for your kind words! Tiffany is fantastic at making things simple and clear, and we’re glad she could support you with everything you needed. Your recommendation means a lot to us. 🤗 -Ayesha
The assistant has been absolutely…
The assistant has been absolutely great, she showed me lots of patience and did an amazing job. 20 out 10 for all the help she gave me. Thankyou
16 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hey.
Thank you. We really appreciate your review. -Pete
I would like to record how easy Thelma…
I would like to record how easy Thelma made my change to the 3 broadband network.Her manner was confident, most courteous, and her product knowledge and detail excellent. I would recommend her as a FIrst class operative
Regards Edward Wynne
9 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hi Trevor, we're proud that switching your broadband to our network was such an efficient process. It’s rewarding to hear that Thelma’s professional approach and expertise made a positive impact, and we appreciate you recommending her so highly. -Kishan
Thelma was very pro and very frendly…
Thelma was very pro and very frendly and helpful,
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
That’s fantastic, Mark! We’re so glad Thelma was able to provide the support you needed. Thank you so much for the ⭐ review. -Neha
Kinga was superb!
Kinga was very professional and nice. We've been taken care of with all the things we wanted to get.
26 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hi Gertrúd,
That’s wonderful to hear 🌟 We’re so pleased Kinga made sure you felt looked after and got everything you needed. Thanks for sharing your experience! -Shivam
Was an unfortunate victim of fraud and…
Was an unfortunate victim of fraud and had lost all connection to my phone sim. I walked in to the Three store in Bromley where Jamie superbly got me back up and running within a few minutes. He was patient, conversational and exuded confidence and experience. A true credit to the business.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
We're delighted that Jamie could turn this stressful situation around for you, Julian. Thank you for sharing your experience with us. -Scott
Réponse de Three UK - 3Store Bromley
Julie, feedback like this truly keeps us smiling. We’re delighted that Thelma was able to give you the service you deserve. Thank you for sharing your thoughts. 😊 -Ayesha
It was a very pleasant experience with…
It was a very pleasant experience with Kinga. She advised us the deals that were best match to us. Imm really grateful.
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hello Muhammad, it’s great that Kinga’s personalized support ensured you felt confident and happy with the choices selected for you. -Kishan
Kinga was patient and explained…
Kinga was patient and explained everything. I'm happy with her service
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Thank you for your feedback, Christopher. It’s amazing to hear that Kinga offered such thoughtful support and made your experience genuinely uplifting. We’re thrilled her dedication left such a standout impression. -Manavata
I visited my local Bromley three store…
I visited my local Bromley three store and two ladies Shereen and rodica were absolutely Amazing! I had many issues trying to sort out a blocked phone and then e SIM via customer services and telephone and these two ladies salted the issue and knew exactly what they was doing with the device. Absolutely amazing customer service
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hi Gayle, thank you for sharing your experience at our Bromley store! We’re happy Shereen and Rodica could resolve the issues for you with their expertise. We value your feedback. -Suhaas
I spoke with Thelma in the Bromley…
I spoke with Thelma in the Bromley store today she was very helpful in getting me started with my new device and was very nice and patient
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
We had a wonderful experience
We had a wonderful experience. Very good deal. Thelma was very helpful.
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Fahri, we really appreciate your feedback. It’s wonderful to hear Thelma gave you such great support 😊. -Shivam
Jamie was friendly and helpful
Jamie was friendly and helpful. He ma the experience easy and straightforward.
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Jamie’s bright energy made the experience smooth and enjoyable. Kingsley, we’re committed to ensuring that the next time we connect, it’s a 5 ⭐ moment worth celebrating! -Ashifa
Beilant service from jamie very…
Beilant service from jamie very paintent brilant guy
22 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Bromley
Hey Marie, that’s brilliant! We’re so happy to hear Jamie gave you all the support you needed. Thanks for sharing such a sweet experience! ☺️ -Prabhjeet
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.