Rahat was fantastic in helping us understand the various packages, and was also very helpful in providing clarity to our various queries. She was kind, warm and made the whole experience feel like as... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I was served by Stacy, and I must say she was extremely efficient, helpful, and had excellent people skills. She arranged my new contract within just 10 minutes, which was a much better experience th... Voir plus
L'entreprise a répondu
Rahat at the Cambridge branch was incredibly helpful in advising how to diagnose the issue with my child's phone today. They then helped pick the most appropriate contract and were incredibly patient... Voir plus
L'entreprise a répondu
Rahat found is a fabulous contract deal, meeting all of our needs. She helped us with a phone problem too. She couldn't have been nicer and was very professional too.
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Cambridge (Grd Arcade)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
16 Grand Arcade, CB2 3BJ, Cambridge, Midlands, Royaume-Uni
- 01223305681
4,9
Excellent
179 avis
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Les gens ont aussi consulté
Was a good a quick experience in store…
Was a good a quick experience in store with shihab
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Tessie, every cherished memory is shaped by people like Shihab, whose dedication truly stands out. Serving you was an absolute joy! -Ashifa
The service at the Three mobile store…
The service at the Three mobile store was very professional. Stacy took care of us exactly the way a customer should be treated — she was helpful, knowledgeable, and efficient. We highly recommend this store for the future, as you can learn a lot and have your matters resolved quickly and smoothly.
22 février 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
We absolutely love hearing this, Przemyslaw. Stacy’s steady support and genuine care clearly made your visit easier, and we appreciate you sharing that with us. Here’s to a day full of little joys! 💙 -Ayesha
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hi Lucia, thank you for taking the time to leave such a wonderful review! We’re so glad Stacy was able to make your experience smooth and enjoyable. ⭐ -Neha
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Thank you for the great review, Mar! We’re happy to know you had a wonderful experience. -Manavata
Hao excellent service
Hao
She give us good service and good experience for buy new simcart
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
We’re really glad Hao gave you great service and made your SIM card purchase such a good experience. Have a lovely day ahead! 😊 -Ayesha
We come into three to add another WiFi…
We come into three to add another WiFi box on our account and ended up transferring our SIM card onto three ! We had so much help and very happy with our experience
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Thanks for sharing your lovely experience, Latisha 😊 We're glad our team could support you during your visit and leave you happy with your new setup. Have a brilliant day 🌟 -Arvind
Obsługa była absolutnie wspaniała
Obsługa była absolutnie wspaniała.
Michal okazał ogromną życzliwość, cierpliwość i zaangażowanie.
Od pierwszej chwili czułam się mile widziana i potraktowana z prawdziwą troską. Takie podejście naprawdę robi różnicę i sprawia,że chce się wracać. Dziękuję z całego serca za tak piękną
obsługę.
Skorzystałam już z trzech ofert przygotowanych przez Michala i z pełnym przekonaniem mogę go godnie polecić. Profesjonalizm,rzetelność i podejście do klienta są naprawdę na najwyższym poziomie.
Michal w idealny sposób potrafi dotrzeć do klienta jeśli coś jest niejasne,wszystko świetnie i cierpliwie tłumaczy,co w dzisiejszych czasach jest prawdziwą rzadkością.
Wychodzi się z uśmiechem na twarzy,mając pełną wiedzę i jasność co do tego,co jest oferowane.
Z całego serca Dziękuję za tak profesjonalne,a jednocześnie bardzo ludzkie podejście.
Michal Dba o potrzeby klienta jest rzetelny,profesjonalny dokładny,a przede wszystkim godny zaufania z jakimkolwiek problemem przyjdziesz zawsze pomoże i rozwiąże go z należytą dokładnością, starannością i uwagą z odpowiednią dbałością o szczegóły nie pomijając niczego.
Zdecydowanie polecam Michala takich osób naprawdę nam potrzeba z ogromną przyjemnością go rekomenduję 🙂
27 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
You've just made our day ✨ A huge shoutout to Gui for delivering such clarity and care. Thank you for sharing your experience, Stephen 😊 -Arvind
Great customer service from Michal!!!
I purchased today a new mobile phone from the shop in Cambridge. I am always dreading changing my mobile device as I am aware how tedious setting up a new device could be. Michal has been great from the first moment he approached us. His knowledge is soo vast and helped tremendously to set up my new phone. He was very patient and calm, went above and beyond everyone else I have met before in any Three branch so far!!! He is a great employer and the branch in Grand Arcade is very lucky to have him! I take this opportunity to thank him again for all his help and support today! I wish him all the best!
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Wow, what a fantastic 5⭐ review, Teo!
We really appreciate you taking the time to send over such a lovely experience with Michal. Makes our day hearing this 🥰 -Jade
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hi there, thank you for the lovely 5 ⭐ review, we’re thrilled to hear that the support you received made such a positive impact 😊 -Arvind
Shihab was great
Shihab was great. Offered good advice and found the best offers for me.
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hey.
Thank you. We really appreciate your review. -Pete
Bylam w serwisie THREE 20 stycznia…
I visited the THREE service center on January 20, 2026, and I was very pleased to meet Michal. I could count on a conversation in Polish, without stress or a language barrier. A professional conversation in a pleasant, friendly atmosphere. A very professional service, a phone tailored to my needs. I asked about my needs and the scope of tasks the phone model should fulfill. Professional advice, a clear offer, and comprehensive assistance in using my newly purchased phone.
20 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Bogusława, your words about Michal highlight how genuine expertise can transform an experience. 💫 You didn’t just walk away with a phone, you walked away with confidence, knowing it fits you perfectly. May every moment with your new device bring joy. 🎉 -Ashifa
Actually the agent quite helped me…
Actually the agent quite helped me through the procedures
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hi Sobhan. We’re delighted to hear our agent was able to guide you smoothly through the procedures and make things easier for you. We truly appreciate your support. 😊 -Prabhjeet
It's Good experience with Plans and…
It's Good experience with Plans and Good guidance from your Colleague.Main I would say Michal is treating to the customer It is too good
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hey Naveen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Jellie, we’re thrilled to hear you had such a wonderful experience with Hao. Five ⭐ never felt so rewarding! 🎊 Wishing you a fantastic day ahead! -Manavata
Very helpful and patient
28 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hey Sharon! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hey Natalia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hey Maryam, that’s so heartwarming! 💖 We’re overjoyed you marked your happiness with a glowing 5 ⭐ -Ashifa
Shihab was super friendly and helpful
Shihab was super friendly and helpful! Help me set up my new SIM card and even retain my number. Awesome service!!
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Cambridge (Grd Arcade)
Hi Ethan, thanks for sharing this. We’re glad you were able to keep your number and get the SIM set up successfully. Great to hear Shihab made such a positive difference during the process. -Neha
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