Daniella was really helpful in the 3 store Chatham, very patient and thorough
L'entreprise a répondu
Établissement
Changer d'établissementUnit 34, The Pentagon Centre, ME4 4BB Chatham, South, GB
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Lisez les avis des autres
Daniela provided exceptional customer service from start to finish. She was friendly, professional, and incredibly knowledgeable, taking the time to explain everything clearly and helping me find t... Voir plus
L'entreprise a répondu
I had a great experience at the three store today. I had been to the store about a week ago and Marius served me but I had issues with completing my order so I had to return. And on my next vis... Voir plus
L'entreprise a répondu
Maruis was so very helpful to me and my 2 children changing both of our contacts into our own name during a challenging time during our lives thank you so much marius you’ve made this situation so muc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Chatham
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 34, The Pentagon Centre, ME4 4BB, Chatham, South, Royaume-Uni
- 01634409196
4,9
Excellent
196 avis
Demande des avis aux clients
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Steve and danella
Steve and danella
Help with evething we try on the phone
21 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
We're so glad to hear Steve and Danella worked their magic, Jake :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. — Three Social Media Team
Excellent service from Nancy
Excellent service from Nancy. She is efficient and professional. I haven’t upgrade since 2023, as I find it long process to change phone but Nancy made it real easy! Thank you Nancy!
21 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hey David, thanks for sharing your experience. We’re thrilled Nancy made your upgrade smooth and stress‑free.
Three Social Media Team
ryan made my collection very easy and…
ryan made my collection very easy and friendly
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Wesley, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Ryan. - Three Social Media Team
Ryan was fabulous.
20 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Ebony, we truly appreciate your kind words about Ryan. Thanks for taking the time to leave this 5⭐ review. – Three Social Media Team
Thank you so much Daniela for your help…
Thank you so much Daniela for your help and it was great assistance experience for us.
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Manpreet, we’re delighted to hear Daniela made a positive impression and helped create a great experience for you. We appreciate you sharing your kind recognition of her. — Three Social Media Team
Nancy was very patience and helpful
Nancy was very patience and helpful. She explained everything in details that is easy for me to understand.
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Robin, thanks for sharing your feedback with us. We are so pleased to hear that you received excellent support during your recent interaction. It is great to know that Nancy took such good care of you and sorted everything out seamlessly.— Three Social Media Team
Nancy was awesome
My dad recommended me to see Nancy to switch from EE. Nancy is super helpful and even make sure my vulnerability was noted for future. Would recommend Chatham Three store to everyone.
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Thanks for sharing your experience, Daz. It’s great to hear Nancy supported you through the switch to us, and took the time to note everything important for later. The team at Chatham Store always aims to look after everyone who walks in, and your feedback means a lot. We’re glad your dad pointed you our way and appreciate the recommendation. - Three Social Media Team
Ryan was very helpful in helping solve…
Ryan was very helpful in helping solve our issue with our iPhones. Amazing service!
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Toni, we are so pleased to hear that Ryan provided such amazing service and got those iPhone issues sorted out smoothly for you. — Three Social Media Team
The best experience I've ever had
The best experience I've ever had at a three shop. I've been to multiple but it was definitely my favourite. The guy who e had was called marius and he was excellent. The service me and my family received was amazing and I never felt so welcome in a shop.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Luana, thank you for the amazing rating. We’re delighted to hear that Marius provided expert support at our store and ensured you and your family felt genuinely welcomed throughout your visit while creating a seamless experience.
– Three Social Media Team
Nancy
Nancy, Thank you very much, supper service, very polite, load of good information. Best service.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hey Jev, we’re really glad to hear Nancy supported you so well and offered such clear guidance. Thank you for sharing your experience with us! 😊
— Three Social Media Team
My best experience
When we went we had marius. The staff was one of the best people and Service was even better. I would fome back to this shop
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hey Jose, we’re delighted to hear that Marius and the team made everything smooth and welcoming. Thank you for taking the time to leave this 5⭐ review!
Three Social Media Team
Mario is great staff member
Mario is great staff member, very helpfull and genuine. Best shopping experience in a while with him.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hello Tomas, it's great to know Mario provided such friendly guidance and helped make your time in store enjoyable. - Three Social Media Team
Excellent service from Daniela
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Andrew, it's lovely to hear Daniela made your visit such a pleasure. Your feedback made our day! ☺️- Three Social Media Team
Marius was really helpful today with…
Marius was really helpful today with sorting out a new contract for me, would recommend, very happy
11 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Lily, your message is so thoughtful.
We’re glad Marius helped you feel confident with your new plan.
Thank you for sharing your happiness with us. 😊
— Three Social Media Team
Incredible staff
Ryan and the assistant store manager, who I believe is named Steve but my memory is terrible, were so helpful in overcoming the issues we were having with the systems between Three and Experian rejecting a previously accepted credit check, while everything else was going wrong, the staff in the store went above and beyond in making sure my experience was fantastic.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hey Jordan, we’re really glad to hear that Ryan and the team were able to support you through the system issues and ensure everything was sorted smoothly. Thank you for taking the time to share your experience. 😊
-Three Social Media Team.
3 sim has a very reliable network…
3 sim has a very reliable network service. Customer service with Daniela in Chatham was excellent.
9 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hey Joy 😊 That’s brilliant! We’re so pleased to hear Daniela at our Chatham store provided such positive and supportive service.-Three Social Media Team
Great experience with Daniela
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Hi Julia, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Daniela provided such excellent support during your interaction.— Three Social Media Team
Several enquires answered very efficiently
We needed a replacement sim, to change the direct debit details, to cancel a broadband and to get details of remaining broadband devices. We also needed to confirm manual payments that had been made. Steve was exceptionally helpful, professional and knowledgeable. He dealt with all of our enquiries, efficiently and effectively, whilst entering into polite conversation. We were delighted with our visit and left feeling refreshed as all of our enquires had been answered during such an unexpected pleasurable interaction. Steve mentioned he was an assistant manager, he is the type of employee that should be appraised for promotion. Such a lovely person.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Your shout‑out is WOW ✨ We’re overjoyed Steve’s expert guidance and steady approach handled every query with care, turning a long list of requests into such a positive outcome. Recognition like this speaks volumes for both Steve and the team 🌟
- Three Social Media Team
Marcus help me get broadband.he was…
Marcus help me get broadband.he was very helpful.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Thank you for your lovely feedback, Lee! We’re so glad Marcus provided such fantastic support. 🌟 – Three Social Media Team
Thank you so much for helping me set up…
Thank you so much for helping me set up my device David and the Chatham team were excellent
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Chatham
Amazing, Susan! We love hearing this. We’re glad David and the Chatham staff were able to help you get everything set up smoothly. 😊 – Three Social Media Team
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