I have purchased a tablet and I was served by Hana lovely girl and delitful staff she gave me a good deal and helped me set up my tablet abd helped me get my login and apps back on track I was so plea... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Baldeep helped me transfer my number over from O2 and got me all setup in less than 10 minutes — after what had been a miserable experience being messed around by O2 all day, Baldeep fixed everything... Voir plus
L'entreprise a répondu
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not fun... Voir plus
L'entreprise a répondu
Minimal waiting time. The staff were very friendly and efficient. The lady dealing with my upgrade (Liz - Store Manager) was even able to consolidate my contracts and save me a bit of money. Cannot... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Chelsea HS
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
80 Kings Road, Chelsea, SW3 4TZ, London, London, Royaume-Uni
- 02075811753
4,9
Excellent
136 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Zac 10/10
Zac 10/10. Helped us set up quickly, he knew everything and understood our situation of just arriving and needing a long term plan for a good price. Was even able to teach us about our wise account.
9 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Wow, thanks so much, Nate, for the amazing feedback! We’re absolutely happy to hear Zac was able to guide you through the best long term plan, and we wish you all the best as you settle in 😊 -Ayesha
Amazing experince from hana
8 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hi Juampa, we truly appreciate your kind words about Hana. Thanks for taking the time to leave this 5⭐ review. -Neha
Back is such a lovely guy
Back is such a lovely guy, help me allot to get a good deal. Such a good staff.
7 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with Back. I'm sure they'll be thrilled to see this -Maxine
Very accommodating and I will always…
Very accommodating and I will always choose this store tto get my Phone.
6 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey Ivan, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
It’s been nice to the customer help me…
It’s been nice to the customer help me to solve my problem specially Hana she handle me very well and convince to get another contract and they are good people more power to your company 3G 🥰❤️❤️👏
6 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Thanks for your 5 ⭐ review, Jean, and it's lovely to hear that you enjoyed great customer service from Hana and felt happy to take out a new contract with Three. We appreciate you taking the time to share this with us 🎊. -Michael
Zak is a great service provider at 3…
Zak is a great service provider at 3 network Duke of York shop at Sloane Square. He helped me through the available product and gave me a good offer.
5 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hi Christian, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Replacement 5G broadband unit
I went into the Three shop by Sloane square, to seek help with my 5G business broadband unit. I was greeted by Zacharia, who had a look at my unit, and then tested it - he agreed that it was not functioning correctly, and straight away proposed swapping it out for a new unit. He then completed the registration process, and tested the new unit, which worked to perfection.
5 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey Wilfred, thank you so much for sharing your experience! Zacharia truly stands out for his efficient assistance, your feedback means a lot to us. We can’t wait to help you again soon! ☺️ -Kashish
Really informative and helpful from Zak
3 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey.
Thanks! Your review is really appreciated. -Pete
Hana was very attentive and provided…
Hana was very attentive and provided all the information I needed at yhe Chelsea shop. Happy with my new SIM card.
2 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hi Estefany, we’re thrilled Hana delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Zak was a great help
31 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey Baris! 🎉 Zak will be over the moon to hear this! Thank you so much for the amazing 5 ⭐ review. Wishing you a Happy New Year 😊 -Ayesha
Zak and Hannah were a great help
Zak and Hannah were a great help late in the day on the 30th Dec! Great service and sorted out all our issues.
30 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey there! Zak and Hannah are amazing! We’re so happy to know they made everything right for you. Thanks for making our day with your awesome feedback! 🎉 -Kashish
Super quick
Super quick, efficient. Another stolen iPhone. Set it up new physical SIM card and one e-sim. Hana was very patient and helped me solve my problems and helped me set up my new phone.
Thank you very much Hana from Three.
24 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Thanks for the fantastic 5⭐ review, Artem! We truly appreciate you sharing your experience, and it’s wonderful to hear that Hana provided you with outstanding care. -Neha
Zak helped with a new sim and did
Zak helped with a new sim and did all my recovery set up, every shop should have one like him .
23 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hi Mohammad, thank you for sharing your 5 ⭐ review. We’re delighted Zak provided such outstanding support -Shivam
Helpful service
Really simple and straight forward process to get my new home broadband set up. The staff members were extremely helpful and patient with all my questions. Walking out a very happy customer!
22 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey there, thank you for this amazing 5⭐ review! We’re delighted to hear our team made your experience so positive and smooth. -Veronica
Zacaria was great at Three shop on…
Zacaria was great at Three shop on King'sRoad. He was very polite, attentive, knowledgeable. He never rushed me into any decisions. It was super! He helped me to choose a right product for my new phone.
Zacaria went an extra mile to make sure I was comfortable, while he was explaining every detail re my new phone. He went an extra mile to put my new Sim in and a new cover on. It was very very kind of him 🫠.
HAPPY CUSTOMER I am!!
THANK YOU Zacaria. 😊
20 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Was helped in store by guy called…
Was helped in store by guy called Zakaria. I did a new number online accidentally when I already had one and I just wanted a new plan. He helped with that and sorted me out a new deal. Thank you.
18 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey Hatice, we’re so glad to hear Zakaria was able to help and provide you with such great support. Thank you for sharing this amazing 5⭐ review! -Veronica
Excellent service and HANA is very…
Excellent service and HANA is very freindly and helpful.
18 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hi Amir, thank you for the 5 ⭐ rating. It’s great to hear you’ve had such a positive experience, and we’re really pleased that Hana was able to support you so well. -Kishan
helpful service!
Zak was so helpful when i needed to change my plan for international roaming. was efficient, quick, and a great chat!
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
We're glad Zak got your roaming sorted, Isabel. Wherever you're planning to take a trip to, we hope you have an epic time :) -Scott
Thank you Hana for helping me
Thank you Hana for helping me! She’s super patient and kind. Thank you!
12 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
Hey Kelly, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Helpful staff
Zach was very helpful. He took the time to explain the plans and guide me through the different options. 100% recommend
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Chelsea HS
That's great to hear, Tat -Maxine
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.