Harvey in the Chichester store is always very helpful and easy to deal with. Bonus this time of being offered a cash incentive to trade in our old phone.
L'entreprise a répondu
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Harvey in the Chichester store is always very helpful and easy to deal with. Bonus this time of being offered a cash incentive to trade in our old phone.
L'entreprise a répondu
We went in for some help with a factory reset, rather than explaining the lengthy process (as i had no idea of my pin) they did it for me with no quibble and then I switched to a 3 Sim only deal, savi... Voir plus
L'entreprise a répondu
its so rare these days to find excellent service all round everyone in the shop was so willing to help a truely great place to shop highly recommend ! well done to you all and thankyou !!!!!
L'entreprise a répondu
Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Écrit par l'entreprise

68 East Street, PO19 1HL, Chichester, South, Royaume-Uni
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Very knowledgeable staff, keen to deliver what I needed

Réponse de Three UK - 3Store Chichester
It was a fantastic experience instore as they always help me and I trust them . As always Martin was great

Réponse de Three UK - 3Store Chichester

Réponse de Three UK - 3Store Chichester
Martin was cheerful and friendly and got my new phone sorted with no fuss. I use this store as the guys really know what they are doing and nothing is too much trouble.

Réponse de Three UK - 3Store Chichester
Staff understood what i needed and delivered with an instant and reasonably priced solution to my problem. Great service.

Réponse de Three UK - 3Store Chichester
⭐️⭐️⭐️⭐️⭐️ 10/10 – Exceptional Service from Martin & Harvey at Three Chichester
I visited the Three store in Chichester with my dad, originally intending to see if we could get a better deal for him and honestly, we were even considering leaving Three after 15 years. What happened instead completely changed our minds, thanks entirely to the outstanding service from Martin and Harvey.
From the moment we walked in, we were greeted by Martin, who was genuinely amazing from start to finish. Before even discussing new plans, he checked my dad’s account and noticed some suspicious charges that we thought were from Three. He immediately identified them as a scam and took action on the spot to block the source so my dad wouldn’t be charged again. That alone showed real care.
Then came the part where Martin truly went above and beyond. He spent a huge amount of time going through absolutely everything, different phones, plans, contract lengths, roaming options, and data packages, to find something that fit perfectly with my dad’s needs, especially since he travels a lot. He didn’t rush, didn’t push anything, and genuinely tried his hardest to bring the monthly bill down to what my dad can afford while still giving my dad the features he needs. Thanks to him, we found a deal that was both affordable and spot-on for my dad.
Just when we thought it couldn’t get better, Harvey came over to let us know he’d found an even better deal. He managed to reduce the monthly cost a little more and even offered a better phone with improved battery life and storage, still within my dad’s budget. It truly felt like they cared more about helping us than making a sale.
Both Martin and Harvey were polite, kind, funny, patient, and incredibly accommodating. They told us to pop in anytime if we ever need support or help using the phone, which is something you don’t hear often these days. Their customer service was honestly the best I’ve ever experienced in any mobile network store.
Because of these two, my dad stayed with Three after 15 years and I can confidently say that when the time comes for me to get a new contract, I will be switching to Three as well. They even took the time to talk through options for me while my dad was exploring phones.
I cannot recommend Martin and Harvey enough. If you’re visiting the Three store in Chichester, make sure you speak to them, you will be looked after better than you could ever expect.
Truly outstanding service. Thank you both so much.
Òlah

Réponse de Three UK - 3Store Chichester
Very friendly and helpful . Quick and easy transaction by Martin .

Réponse de Three UK - 3Store Chichester
Nothing was too much trouble for James. He gave us so much time & gave us a thorough explanation regarding the quotes he gave, ensuring we understood everything thoroughly. We were not made to feel rushed. This was the best customer service we have received in a very long time.

Réponse de Three UK - 3Store Chichester
Very impressive, first class speedy service, everything done for me - just as I like it! Cheap as chips great incentive
Polite assistant and very helpful
Polly

Réponse de Three UK - 3Store Chichester
James was very helpful and explained all aspects of our phone purchase clearly and with great patience.
He listened to our requirements and we are delighted with our purchase.

Réponse de Three UK - 3Store Chichester

Réponse de Three UK - 3Store Chichester
Really helpful and efficient!! Very glad to come into the Chichester store and actually speak to someone. Martín was excellent in helping me! Thank you!

Réponse de Three UK - 3Store Chichester
Customer advisor Martin was very knowledgeable about how to address my specific needs with my phone. I feel happy. Thanks.

Réponse de Three UK - 3Store Chichester
Martin at Bognor store has been super helpful. Will certainly recommend to others.

Réponse de Three UK - 3Store Chichester
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