A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond... Voir plus
L'entreprise a répondu
A massive thankyou to Huma at Chiswick 3 store! I stopped by today for help getting my new phone set up and she was an absolute lifesaver. Fast, friendly and incredibly helpful. Even skipped her break... Voir plus
L'entreprise a répondu
Team in Chiswick store is fantastic. I was served by the whole team to sort out my issues, Huma has always been exceptional and helps me all the time, the other staff Yaseen and Filip also went beyond... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Chiswick (High Road)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
290 Chiswick High Road, W4 1PA, Chiswick, London, Royaume-Uni
- 02089958907
4,9
Excellent
99 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great experience with Three
Great experience! Shahzil explained everything so well for the set up of my new broadband router. He even got me a better deal and laid out all options. Very good selling skills, smiley and polite. Highly recommend
6 avril 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Hey Aurore, that’s brilliant! We’re thrilled that Shahzil made your experience so positive. Thank you for this amazing 5⭐ review! -Veronica
Shahzil at Chiswick 3
Shahzil could not have been more helpful. Perfectly attuned to our needs (and understanding of our ignorance). Clear information, sound advice and prompt, efficient service.
1 avril 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thanks so much, John! We’re absolutely delighted to hear how brilliantly Shahzil supported you. His instinctive understanding, clear guidance, and smooth, efficient approach truly set the tone for an exceptional visit. -Manavata
Filip was super helpful
Filip was super helpful - very grateful for a great customer service - thank you!
31 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thank you, Nella! We’re delighted to hear Filip provided the support you needed and made your visit a positive one. Your kind words mean a great deal. 😇 -Prabhjeet
Shahzil was very kind and explained…
Shahzil was very kind and explained very well all the issues I have had. Very professional service.
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
That’s what great service looks like! Walking in with a challenge and leaving completely at ease shows how Shahzil turns obstacles into smooth solutions. Thanks for letting us be part of your day, stay awesome. -Ashifa
Réponse de Three UK - 3Store Chiswick (High Road)
Hey Joginder, it’s fantastic to hear that Shahzil made your visit so seamless. Your feedback means a lot to us, and we’re thrilled he left such a positive impression. 🥰 -Kashish
Efficient, helpful staff
The employees I spoke to were all friendly and patient, and quickly determined the best way to help with my query. Everything I needed to know was explained concisely and I’d be happy to go back for further advice if needed.
9 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thanks for this fantastic 5⭐ review, Naomi. We're so happy to hear that the team were able to provide you with such excellent service. Have a great day 😊 -Jade
The staff continue to do an amazing job…
The staff continue to do an amazing job they always look after me. Shahzil has always been very helpful and always does more than he needs to
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
🌟 Thank you for your wonderful feedback! It’s fantastic to hear the team continues to look after you so well, and that Shahzil goes above and beyond to provide such helpful support. 🙌😊 -Shivam
Réponse de Three UK - 3Store Chiswick (High Road)
Hey Lisa, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Yaseen was really helpful
Yaseen was really helpful, helped me get 2 new sims.
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Hi Karam, we're thrilled to hear this! 💙 Yaseen made everything smooth and hassle free while helping you get new SIMs. Thanks for sharing your experience! -Neha
The two colleagues where very helpful…
The two colleagues where very helpful Samira and Yaseen help me choose my phone. I would definitely recommend to a friend.
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Hi Colum, thanks for sharing; great to hear Samira and Yaseen guided you to the right phone, and thanks for telling your friends about us. -Kishan
Yaseen has given me a lovely service!
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Woohoo 🎉 Thrilled to hear Yaseen made your experience fabulous 🚀 Thanks for the glowing 5 ⭐ review, Jason. -Arvind
Excellent service from samira
Excellent service from samira. Answered all my questions.
7 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thanks a ton, Frederick! 🎉 We’re so glad everything went perfectly with Samira, and we can’t wait to welcome you back again! 🥰 -Kashish
Réponse de Three UK - 3Store Chiswick (High Road)
Philip, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Very helpful and efficient service
Very helpful and efficient service. Gave lots of helpful information.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
That’s fabulous, Frances! 🎉 We’re thrilled to hear that your experience was so smooth. 😊 -Veronica
I had a great experience with Filip
I had a great experience with Filip. He sorted out my plan and set up mobile data which was not working. Thank you for your help.
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Yay! We absolutely love hearing this 🎉 Raji, it’s lovely to hear that Filip was able to help you out with everything you needed. -Ayesha
Called Chiswick branch to help put a…
Called Chiswick branch to help put a screen guard on my phone.
I was told to come in and it was done perfectly.
Huma picked the called and also did a lovely job on the phone.
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thanks for the feedback, Angela! We’re glad to hear that Huma was able to help both over the phone and in store, and that your screen protector was fitted perfectly. Hope to see you again soon! -Afaq
I found the staff very friendly and…
I found the staff very friendly and helpful. They went out of their way to help me changing my phone. This helped me to decide to change to them. They helped me transferring data and anything to do with mobile phone I can ask them. This aspect is so valuable for older generation like me who did not grow up with mobile phone. I used other provider but found 3 very different. I am
Very satisfied with my dealing with them.
1 mars 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
From smart guidance to a sparkling new handset. Thank you for the great shout‑out, Prapabhen! Our team truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
Yaseen was excellent for a new starter
Yaseen was excellent for a new starter, he helped me a lot setting up my tablet and laptpop. Great lad
26 février 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Nappiah, we’re delighted to hear Yaseen provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your phone and laptop setup quick and stress free 😊. Your kind words mean a lot to us. -Neha
Very good and understanding service
Very good and understanding service. Very kind and professional. I glad to be here.
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Thank you, Almants 🌟 We’re glad to hear your visit left you feeling positive and well looked after. It’s great to know our team made the experience smooth and welcoming 🙌 -Shivam
Samira helped set up my Three account
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Chiswick (High Road)
Hi Bogdan, we’re thrilled to hear Samira made getting your account started feel effortless. Your feedback has truly brightened our day. ☺️ -Prabhjeet
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.