Three UK - 3Store Colchester Avis 

97
•
TrustScore 5 sur 5

4,8

12 Culver Walk, CO1 1XJ Colchester, Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like to leave Paul a five star review after the last 2 times I have seen him. He doesn't make me feel like an idiot for being technically challenged. This morning he persevered until he had fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have a pay monthly galaxy pixel 9. After software updates , have had lots of trouble. Losing faith in my mobile, I decided to pop into the Colchester store. I was welcomed by an advisor Sean.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with Carole today when I decided to switch from 02 after being with them for years. This was because of the discount offered due to my husband already being a Three customer and in large par... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Colchester

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 12 Culver Walk, CO1 1XJ, Colchester, Midlands, Royaume-Uni

  • 01206368262

4,8

Excellent

TrustScore 5 sur 5

97 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(97)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Koran is awesome

K,
He's very knowledgeable with and helpful with my mobile

14 avril 2026
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Réponse de Three UK - 3Store Colchester

Amazing Kerry 🚀 We’re thrilled that Koran shared his deep expertise and gave you such dedicated support for your phone 🌟 -Arvind

Noté 5 sur 5 étoiles

Kieran was Awesome

Kieran was friendly, patient willing to explain and re-explain helpful to all asked questions and gave time to my more mature Loved one who is a techno phobe he had a great sense of humour too Thank you Kieran -Vikki, Martin and Gill

7 avril 2026
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Réponse de Three UK - 3Store Colchester

Hi Vikki, thank you for the lovely review. It’s great to hear Kieran’s friendly and patient support made things so positive for you, Martin and Gill, and that his humour added to the experience. -Kishan

Noté 5 sur 5 étoiles

Kieran was so kind

Kieran was so kind, patient, helpful and professional and he deserves to be customer advisor of the month. A super guy. Thanks kieran

7 avril 2026
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Réponse de Three UK - 3Store Colchester

It’s great that Kieran provided such top-tier assistance, Gillian. Thank you so much for the 5 ⭐ review! -Suhaas

Noté 5 sur 5 étoiles

Kiran was amazing helping me get set up…

Kiran was amazing helping me get set up with my broadband and laptop. Great experience

7 avril 2026
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Réponse de Three UK - 3Store Colchester

We’re thrilled to hear this! 🌼 Kiran will be delighted to know she made your experience shine. Thank you for sharing, it truly means a lot to us, Edison! 🥰 -Kashish

Noté 5 sur 5 étoiles

Amazing service from Siam

Amazing service from Siam. Calm and efficient, sorting and restoring a new phone in an emergency. Would highly recommend

29 mars 2026
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Réponse de Three UK - 3Store Colchester

Thank you for sharing this, Sarah! We’re delighted to hear that Siam handled everything with such ease and got your new phone up and running. -Afaq

Noté 5 sur 5 étoiles

Good interpersonal reationship and…

Good interpersonal reationship and communication

28 mars 2026
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Réponse de Three UK - 3Store Colchester

Thank you for sharing this. It’s great to know the interaction felt smooth and engaging. We truly appreciate your feedback. -Manavata

Noté 5 sur 5 étoiles

Great experience

Simple and easy help to buy a new phone and smooth transfer process by Carol.

26 mars 2026
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Réponse de Three UK - 3Store Colchester

Yay, John 🎉! Your kind words and 5⭐ truly mean a lot to us. We're delighted to hear Carol provided such supportive service while getting everything set up on your new phone. Enjoy every moment with your new device 😊 -Neha

Noté 5 sur 5 étoiles

Keron was very welcoming and his…

Keron was very welcoming and his communication and explanation was excellent .

25 mars 2026
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Réponse de Three UK - 3Store Colchester

Kay, thank you for sharing your experience. It’s wonderful to hear that Keron made everything seamless and offered such attentive support. -Afaq

Noté 5 sur 5 étoiles

Great service

Great service, friendly staff.

18 mars 2026
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Réponse de Three UK - 3Store Colchester

Hey Joey, your experience is a gift. You didn’t just share a review , you shared a moment that inspires us to keep striving for the very best. -Ashifa

Noté 5 sur 5 étoiles

Needed an additional handset / tablet…

Needed an additional handset / tablet on my account and Kasey was very helpful and efficient in advising.

10 mars 2026
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Réponse de Three UK - 3Store Colchester

Thanks for your feedback, Victoria, and it's lovely to hear that you enjoyed great customer service from Kasey with your recent handset and tablet purchases. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff, informative and helpful #baz#kieran

22 février 2026
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Réponse de Three UK - 3Store Colchester

Nelson, it's great to know that Baz and Kieran provided such supportive and clear guidance. Your kind words mean a lot to us. -Suhaas

Noté 5 sur 5 étoiles

Amazing experience with three store …

Amazing experience with three store and baz very informative and very helpful.

1 mars 2026
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Réponse de Three UK - 3Store Colchester

Amazing feedback, Chloe! 🌟 We’re so glad Baz was able to assist you with clear guidance and great support at our store. -Veronica

Noté 5 sur 5 étoiles

Callum helped us get another phone for…

Callum helped us get another phone for our business, he was extremely professional and made it super easy and hassle free to do. 👍

21 février 2026
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Réponse de Three UK - 3Store Colchester

Hi Gavin,
It’s fantastic to hear Callum provided such helpful support and made things easier for your business. 💼✨ Your feedback is greatly appreciated and motivates our team. 🙌 -Shivam

Noté 5 sur 5 étoiles

The lovely Alex in store made me feel…

The lovely Alex in store made me feel great and credit to the Company!!

20 février 2026
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Réponse de Three UK - 3Store Colchester

Hi Simon, it's wonderful to know that Alex provided such an uplifting experience during your visit. Having team members who represent our brand so brilliantly is exactly what we aim for, and we’re thrilled you left feeling so highly valued. Feedback like this is what we strive for! -Kishan

Noté 5 sur 5 étoiles

Kieron was a great help very polite…

Kieron was a great help very polite professional and efficient

Could not thank him enough

14 février 2026
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Réponse de Three UK - 3Store Colchester

Appreciate your feedback, Michael 🌟 Great to know Kieron’s service left you confident and happy with your visit. -Shivam

Noté 5 sur 5 étoiles

Am very happy with service of the staff…

Am very happy with service of the staff called Siam it makes me to know that the product am buying is not fake that is very good and that is what convinced me to partner with the company.

11 février 2026
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Réponse de Three UK - 3Store Colchester

It’s wonderful to hear about the positive impression left during your interaction, Elizabeth. Establishing a strong sense of trust and reliability is exactly what we aim for. We’re glad you feel confident in your decision and are happy to have you with us. -Kishan

Noté 5 sur 5 étoiles

Perfect

Perfect, no issues

3 février 2026
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Réponse de Three UK - 3Store Colchester

Thank you for taking the time to leave a review, Chantelle. It’s great to know everything went smoothly for you. 😊✨ -Veronica

Noté 5 sur 5 étoiles

Brilliant experience

Brilliant experience. Siam at the Colchester store was bloody fantastic on every way.
Can’t fault the excellent service and other members of staff were pleasant too. Excellent customer services for sure.

3 février 2026
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Réponse de Three UK - 3Store Colchester

Hey Aleisha! This feedback is just amazing, shout out to Siam and our entire team at the Colchester store for doing such a great job. We’re so grateful to have you with us! 🥰 -Kashish

Noté 5 sur 5 étoiles

Took great care to explain different…

Took great care to explain different options and sorted what I needed out very quickly, thanks to Alex and Siam!

1 février 2026
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Réponse de Three UK - 3Store Colchester

Hi Gemma, thank you for sharing this lovely feedback. 💙 It’s great to hear that Alex and Siam have been so supportive and made things easier for you. -Neha

Noté 5 sur 5 étoiles

The best in costume service Alexandra

The best in costume service Alexandra. Thank you for help,you are amazing.❤️

27 janvier 2026
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Réponse de Three UK - 3Store Colchester

Thanks for your 5 ⭐ review, Pasat, and it's lovely to hear that you enjoyed great customer service from Alexandra. We appreciate you taking the time to share this with us 🎊. -Michael

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