The staff at this store are beyond helpful. I am not very good with technology and needed some help understanding and swapping my phone number. I came in on two occasions for assistance and was helped... Voir plus
L'entreprise a répondu
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I was served by a handsome young gentleman called Zayd. He solved my problem I've been to many stores with really easily, explained everything in detail and made me feel valued as a customer at Three... Voir plus
L'entreprise a répondu
Asem was incredibly helpful and insightful. He was full of information and helped me upgrade my phone with a friendly and supportive attitude. Couldn’t rate the Three store in Covent Garden staff hig... Voir plus
L'entreprise a répondu
Needed to exchanged my old router. The team (Jo, Grace, Zayd, Shakir) helped me very quickly and efficiently, and advised me on a new plan. Very happy with my experience, and grateful to the team from... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Covent Garden
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
24 Long Acre, WC2E 9LZ, Covent Garden, London, Royaume-Uni
- 02072401344
4,8
Excellent
69 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Grace is wonderful
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Hello Josh, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Staffs are very helpful and…
Staffs are very helpful and knowledgeable, especially Grace. She helped me to renew my contract.
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
We're thrilled Grace could help you, Brennda. Thank you very much for your great review :) -Scott
Great service
Max was really helpful and provided excellent service to me. He helped resolve the issue with my phone and mobile service connection issue
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Lovely team
Came to ask for some phone help, the team fixed my issue and were so kind
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Very helpful and personable
The staff were really helpful and understanding having just had my partners phone stolen they were a big help.
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Thanks for this amazing 5⭐ review, David. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Amazing people!!
Amazing people!!! They have made a very stressful day better for me. Great asset for your company.
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Grace was so helpful 🩷
3 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Thanks for your feedback, Lily, and it's lovely to hear that you enjoyed great customer service from Grace. We appreciate you taking the time to share this with us. -Michael
Zayd was a really helpful advisor…
Zayd was a really helpful advisor instore. He helped me get the best deal I could have, even gave my wife a good discount while he was at it. To top it up he gave me some money back for me and my wife. A gem to the company. Thank you
1 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Covent Garden
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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