Gosia was by far the best customer advisor I’ve ever had to help me. I had a major issue with changing my surname for my married name and no one online was able to do anything after several emails and... Voir plus
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Lisez les avis des autres
Quick and efficient service when I purchased a Broadband Router today. Once they understood I was not going to be upsold another SIM the customer services person was very efficient at creating the pap... Voir plus
L'entreprise a répondu
I went in to pick up a SIM only from the store and was greeted warmly by a lovely man called Dave I think his name was? When he was letting me know my contract I realized I hadn't added on something a... Voir plus
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Helpful and friendly staff who answered all my questions and understood what I was looking for. Two visits (one to ask about different models and plans, and another to process the order) - both were s... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Darlington
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
4 Northgate, DL1 1NR, Darlington, North, Royaume-Uni
- 01325486114
4,9
Excellent
128 avis
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Super helpful
Super helpful, explained everything clearly and got everything sorted under pressure as I was rushing for a train! Gosha was excellent, as was David. 10/10 service.
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
We’re so glad Gosha and David could assist! It’s fantastic they provided such clear guidance and quick support while you were in a rush. Safe travels! -Suhaas
Helpful and friendly staff who answered…
Helpful and friendly staff who answered all my questions and understood what I was looking for. Two visits (one to ask about different models and plans, and another to process the order) - both were successful.
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Charlotte, thank you for the 4⭐ rating. We’re glad our team’s expertise and kindness truly shone through, and we’re thrilled they could get everything sorted so smoothly for you. We’ll continue improving to serve you even better next time. -Neha
Ewan fab at sorting out access to app.
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey Rachael, it’s fantastic to hear how Ewan made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Very helpful and knowledgeable
Very helpful and knowledgeable
Dave and Gosia very friendly
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
It's fantastic to hear that Dave and Gosia made a smooth and pleasant experience, Shaun. Thank you for choosing to stay with us, it’s always a pleasure having you in! -Kashish
Réponse de Three UK - 3Store Darlington
Wow, we absolutely love hearing this, Simon! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Réponse de Three UK - 3Store Darlington
Hi George! We’re delighted Andrew provided outstanding support. Thank you so much for your fantastic 5⭐ review! -Neha
Absolutely great
Absolutely great
Came in store
And got everything sorted out
So great full for the service
31 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Thank you so much, Jayne, for sharing your lovely feedback. We’re delighted to hear that your visit to the store went so smoothly and that everything was taken care of for you. It’s wonderful to know the team made your experience feel effortless and supportive. -Manavata
Harun was a great help all sorted super…
Harun was a great help all sorted super quick
30 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Amazing, Gareth! We’re delighted to hear Harun made everything seamless and efficient for you. Thank you for the amazing 5 ⭐ review! -Prabhjeet
David
David, Andrew and Harum have been super helpful with me today. I was very awkward asking for above and beyond and they helped me without any issues. Thank you!
28 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Katie, it’s great to hear that David, Andrew, and Harum were able to step in and make things easy for you by providing that extra level of support today. -Kishan
Réponse de Three UK - 3Store Darlington
Thanks, Scott! 🎉 We’re glad Gosia made things easy and welcoming. Your 4 ⭐ feedback means a lot, and we’ll keep working to make your next experience even better. -Prabhjeet
Gosia was extremely helpful
Gosia was extremely helpful, she let me use her phine to sort out something I couldnt do with my own number. Above and beyond for customer service
20 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Talkative said about discounts and…
Talkative said about discounts and helped me choose a good deal and sim card really happy with the purchase
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi there, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
Excellent member of staff Andrew
Excellent member of staff Andrew
Helpful and courteous
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hi Brian! We’re delighted Andrew provided outstanding support. Thanks so much for your fantastic ⭐ review! -Neha
Good communication skills..
Good communication skills... meet expectations .
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
🌟 Thank you, Arnold! We’re pleased the service matched your expectations and that communication felt smooth throughout. 🙌😊 -Shivam
Great service from Harun
Great service from Harun. Very helpful advice and a great deal.
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Helping you make confident choices while scoring a better deal is our favourite kind of win, Paul. We’re glad Harun made it happen for you, thanks for sharing the love! -Ashifa
Great service, very friendly staff
Great customer service, brilliant experience. Excited for my new phone. Big thanks to Gosia who was great!
14 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Thanks for sharing your joy, Ezra. It’s wonderful to hear that our team, especially Gosia, made your visit friendly and enjoyable. We hope your new phone brings you lots of joy and smooth days ahead. -Ayesha
I went in to renew my contract and Dave…
I went in to renew my contract and Dave the store manager was so helpful and updated my phone and broadband contract at the same time very happy thank you
14 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
David, we’re thrilled to hear Dave’s support made renewing and updating both services seamless. Thank you for sharing your experience. -Suhaas
Réponse de Three UK - 3Store Darlington
Thanks for this lovely 5⭐ review, Carolyn! We absolutely love hearing this. A huge shoutout to Gosia for being so helpful. Hope you have a wonderful day 😊 -Ayesha
Réponse de Three UK - 3Store Darlington
Hey Mr Woolley, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. Thanks for taking the time to leave this review. -Neha
Great experience
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Darlington
Hey Voke, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
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