Jemimah delivered excellent service today, she made sure all my needs were met, we had a nice conversation and gave she me the best deal too. I now have home broadband and a SIM card for €36 which is... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS Edinburgh, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Jemima and Jamie were so helpful and patient. They had the expert knowledge to fix a problem we had setting up my son’s phone. It was complicated and they took all the time needed with no stress and k... Voir plus
L'entreprise a répondu
Visited the 3 store in St James Edinburgh after a subpar visit at my home store. Met Guvvy the assistant manager who after two minutes of conversation told me the phone I would probably buy, talked th... Voir plus
L'entreprise a répondu
The guys at 3 are always so helpful, going above and beyond. They always make sure I get the best deal. Even when renewing a phone plan isn’t straightforward, they make it easy and remove the stress f... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Edinburgh St. James
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 20, Level 1 (1.20), Edinburgh St. James, EH1 3SS, Edinburgh, North, Royaume-Uni
- 01315572308
4,9
Excellent
192 avis
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Réponse de Three UK - 3Store Edinburgh St. James
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
sam and guvi have been very helpful
sam and guvi have been very helpful. sweet cheery lads. i went in to get a new phone and theyguided me and my partner very well. thank you
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Helpful and informative got my plan…
Helpful and informative got my plan upgraded too to a better deal
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Thanks to Harry and Guvy for their…
Thanks to Harry and Guvy for their helps and kind advise
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Conversation with sam was so great and…
Conversation with sam was so great and helpful.I will recommend him to all the customer who are connecting with three.
30 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Thank you, Vishnu, we really appreciate you spreading the good word. Sounds like Sam was brilliant :) -Scott
Réponse de Three UK - 3Store Edinburgh St. James
Thanks for this amazing 5⭐ review, Leeanne. We really do appreciate you taking the time to send this over! Well done Harry and Sam 🎉 -Jade
I got a great deal with Jemimah today
29 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Thanks for this fantastic 5⭐ review, Gabrielle. We really do appreciate you taking the time to send this over! Great work Jemimah 🎉 -Jade
Taking money 5 months after acc closed
Went in store to cancel sim card that I was using in internet dongle. Was told it was cancelled.
5 months later money still being taken from my account. Apparently no record of me going in store. So that person in the St James Quarter store just lied to me, excellent.
I was then told on the phone (after three disconnects, excellent for a phone company to have shoddy call centres) that since no evidence of me going in store I will have contract cancelled now but no refund.
Eventually after i complained they agreed to 2 months refund (why 2 months and not 5? who knows!)
Just the worst provider there is
22 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Edinburgh St. James
Hey Mihai, we're sad to hear this has happened but it's great to knwo you've come to a resolution to this. We'll have made sure this is fedback to the right team. We are sad to hear you've left but understand, we wish you all the best with your new provider -Maxine
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