I was having an issue with my account that had to be resolved in store. I was seen by Corey who was extremely knowledgeable of the 3 systems and managed to get my account accessible to once again. Gre... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 53, Braehead Shopping Centre, G51 4BN Glasgow, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had some trouble at home trying time sort some stuff with our contract so we went into the Braehead store today and FiFi was absolutely amazing !! She was so lovely and helpful but also so informat... Voir plus
L'entreprise a répondu
I had an issue with my three mobile account where due to setting up over the phone it had I corrected details. Also SIM issues where i was paying for 2 instead of 1. I had been attempting to fix this... Voir plus
L'entreprise a répondu
Customer service is 20/10 Andrea was very professional and really helped us with a new phone & sim. Andrea is a asset to the company three Very friendly helpful & nothing was any bother to her. Fan... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Glasgow (Braehead)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 53, Braehead Shopping Centre, G51 4BN, Glasgow, North, Royaume-Uni
- 01418861919
4,9
Excellent
180 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service Corey was super helpful
Great service Corey was super helpful, kind, polite and respectful.
21 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Ilia, that’s superb! We’re glad that Corey sorted everything out smoothly, and we’ll be happy to see you again. Thank you for sharing this wonderful 5⭐ review! -Ayesha
Thank you to Finlay at the Braehead…
Thank you to Finlay at the Braehead store. His knowledge and patience were greatly appreciated
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
MJ, thank you for your feedback. We’re happy to hear that Finlay at our Braehead store made your experience a fabulous one. Hope you have a wonderful day! 😊 -Neha
Corey helped quickly and clearly
Corey helped quickly and clearly. Great for an autistic individual with challenges around interaction.
18 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thank you for sharing your experience! 🌈 We’re so pleased Corey’s kindness and clarity made the service feel comfortable and supportive. 💕 -Shivam
Awesome service as usual top class
10 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Chris, thank you for your kind feedback. We’re delighted to know our service meets your expectations and appreciate your continued trust in us. -Suhaas
Corey was fantastic
Corey was fantastic, he very helpful and was able to assist us quickly. Would highly recommend the Braehead store
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Connor, thank you for your kind words! We’re thrilled to hear Corey at our Braehead store was so helpful and quick to assist. Your feedback means a lot to us. -Suhaas
Andrea had great customer service and…
Andrea had great customer service and helped me with everything I needed and more, was taken straight away to get things sorted. Amazing customer service
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Emily @ Braehead
Emily was extremely helpful and offered us options all aligned to our requirements.
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi there, we love hearing this 🌟 So pleased that Emily guided you towards the option that suited you best. Thanks for sharing your experience 😊 -Arvind
Easy friendly conversation
Easy friendly conversation. Simple explanations and clear information about what 3 could offer to suit us. Excellent.
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Andrew, thank you for sharing your feedback. We’re delighted to hear the conversation felt easy and friendly, with clear guidance that matched your needs. Your kind words mean a lot to the team. ☺️ -Prabhjeet
Corey was very informative and he made…
Corey was very informative and he made it easy to understand how the broadband works and what sort of coverage I can expect for my area. He answered all my questions well and has made excited to try out the product.
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Samantha, it’s great to hear Corey made everything clear for you. We’re glad he could answer your questions and helped you feel confident getting your new broadband up and running. -Kishan
PARDEEP HAS BEEN ETREMELY HELPUL IN…
PARDEEP HAS BEEN ETREMELY HELPUL IN HELPING ME WITH MOBILE PHONE. CANT THANK HOM ENOUGH. 10 OUT OF10
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Christine, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Pardeep at the Three store in Braehead…
Pardeep at the Three store in Braehead was super efficient and quick in dealing with my issue regarding my device. Stress free and happy to help.
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hi Shelby, it’s great to hear that Pardeep at our Braehead store was able to help with your device. We're glad the team could make your visit a smooth and positive one. -Kishan
First class support
After struggling with my phone and not being able to get proper guidance that I understand from the call centre, I want to thank Andrea in the 3 store for her support and patience
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Tracey. Thanks for taking the time to send over this 5⭐ review about the service you received from our Andrea. We really do appreciate it 😊 -Jade
I am so grateful 2 three the staff…
I am so grateful 2 three the staff fixed my fone. I am a pensioner and not very sure about technoligy .nothing is any bother for them. This is the. Braehead shop in glagowthank you they are wonderful....
27 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Linda, that’s amazing 😊 We’re so glad our Braehead team gave you such caring and supportive service. Thank you for sharing your experience with us 💛 -Arvind
Eva do a very good job explaining all…
Eva do a very good job explaining all plans and described them. Very friendly
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Thanks for the glowing review, Facundo ✨. We’re delighted Eva was able to guide you clearly and make the experience enjoyable 😊. -Shivam
Corey was very helpful.
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Kerrie! We always want to give our customers the best 🎉 It feels amazing to know that Corey was able to sort everything out and make the experience smooth 😇 -Ayesha
Corey was really kind and helpful
Corey was really kind and helpful. First class service.
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Creating smiles and delight is what we’re proud to bring to our customers every day, Darren. Corey made it happen beautifully, and will be thrilled to hear this! Notes like yours always make us smile! 😊 -Ashifa
Luke's knowledge and manners put you at…
Luke's knowledge and manners put you at ease, everything explained simply and easily understood
23 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
What a sweet 5-star rating, Peter! Luke is truly exceptional, and we’re so glad he was able to make everything right for you. Thank you! ☺️ -Kashish
Excellent Service from Luke
Quick service, well informed and excellent service from Luke at Braehead
23 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
Hey Jane! Thank you for sharing your experience. We’re delighted that Luke was able to provide you with outstanding support at our Braehead store. Wishing you an amazing day! ☺️ -Kashish
Lovely staff
Lovely staff. Very knowledgable. Luke Docherty was the Three colleague.
23 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
We’re happiest when customers feel confident with our service. Luke’s dedication made a difference. Wishing you continued happiness, Robert! ☺️ -Ayesha
Excellent service
Excellent service, Meghan was very helpful and knowledgeable about the product I bought
23 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Glasgow (Braehead)
That's impressive, Al. We’re so glad Meghan was able to support you and make your experience seamless. Your feedback means a lot to us. 😊 -Prabhjeet
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.