My phone froze and I came into the 3 shop in Hereford and saw Richard the assistant manager. Richard has always been the one in the 3 shop that I have always gone to. And this time he has helped me... Voir plus
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Lisez les avis des autres
Zak was very helpful, and helped set up 4 phones on contract for me. I normally find the experience painful, but it couldnt have been easier. Thank you Zak!
L'entreprise a répondu
The store assistant manager Richard at the Hereford store has been really helpful with ensuring I chose the right handset to suit my needs. Richard checked the plan I was on and helped me with transfe... Voir plus
L'entreprise a répondu
Claudia was fantastic. She wrote out full instructions for my Mum on how to make calls and send texts on a simply operated phone that she had found for us. She gave several clear demonstrations and wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Hereford
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
24 High Town, HR1 2AB, Hereford, South, Royaume-Uni
- 01432358221
4,8
Excellent
42 avis
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Excellent customer service from Claudia…
Excellent customer service from Claudia in the Hereford branch. She helped me with my issue and no queue! 😀👍🏽
Service rating 5/5! ⭐️⭐️⭐️⭐️⭐️
13 mars 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Mat was really knowledgeable
Mat was really knowledgeable, friendly and honest.
Thank you
8 mars 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey SK, we’re so glad to hear that Mat was supportive and made everything easy for you. Thank you for the fantastic review! 😊 -Neha
Claudia was fantastic
Claudia was fantastic. She wrote out full instructions for my Mum on how to make calls and send texts on a simply operated phone that she had found for us. She gave several clear demonstrations and watched my Mum use the phone to help her to learn as much as possible how to use it. She seemed to have unlimited time for us. We are extremely grateful. She had a very caring approach, helping an older person.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hi Emma, it is wonderful to hear about the support your Mum received. We’re so pleased that Claudia took such a patient and thoughtful approach to ensure your Mum felt confident using her new device. It’s great to know that the step-by-step guidance and extra time made such a positive difference for you both. -Kishan
Claudia was Helpful assistance with patient manner. Very helpful.
Pleasant manner
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Oh wow, Georgina! That’s truly fantastic service, and we’re so glad Claudia made it possible. Wishing you a wonderful day! 😊 -Kashish
Claudia was EXELLENT need I say more
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
We’re really glad to hear Claudia gave you such great support, Edith. We want every customer to feel this happy with our service. 🌺 -Ayesha
Luca in store was amazing
Luca in store was amazing. He was professional and friendly. He gave me lots of options and I made an informed choice.
Very happy with his service.
1 février 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Réponse de Three UK - 3Store Hereford
Rafael, you've made us smile! 😊 Thank you for the lovely 5 ⭐ review. Wishing you a fantastic day! -Afaq
As already a customer with the for…
As already a customer with three for quite some time it was about time that I invested into getting Wi-Fi I've looked around and they come up the reasonable price compete with box so claudia who served me was very polite very helpful so I went ahead and done a deal
10 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I had an absolutely fantastic experience!
I had an absolutely fantastic experience working with Cloudy from Three shop Hereford. From start to finish, they were incredibly helpful, genuinely attentive, and truly excellent at what they do. Their expertise was clear at every step, and they consistently went above and beyond to ensure everything was handled smoothly and to the highest standard.
8 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Hereford
Hi Wojciech, it’s wonderful to know your visit was positive and handled with care. Our staff will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha
Réponse de Three UK - 3Store Hereford
Hey Graham, your feedback is a joy to read! Seamless service is always our priority. -Suhaas
Claudia extremely helpful and…wx
Claudia extremely helpful and informative.
16 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey Kevin, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very good service very chatty and…
Very good service very chatty and helpful
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey Holly, that sounds lovely :) We're glad you got the help you needed -Scott
Richard B
Richard B. was extremely helpful. He answered all my questions to my satisfaction.
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
This is what we like to hear. Thanks for the 5⭐ review! Great work Richard 🎉 -Jade
Matt served us professionally and was very knowledgeable
Matt served us professionally and knowledgeably a
superb service altogether thankyou Mat!!!
3 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
This is what we like to hear, Vanessa. Thanks for the 5⭐ review! Great work Matt 🎉 -Jade
Made to feel welcome by Claudia in the…
Made to feel welcome by Claudia in the store. She helped update my sim package and wifi. Very helpful. Better deals too.
28 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Upgrade
Old phone with charger port failure so decided on upgrade and new plan
Talked through options and battery life which was most important.
18 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Thanks for this fantastic 5⭐ review, Darren. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Réponse de Three UK - 3Store Hereford
Thanks for this amazing 5⭐ review, Ian. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Fantastic service and friendly
Fantastic service and friendly
Zac and Richard
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Thanks for this fantastic 5⭐ review, Gemma. We really do appreciate you taking the time to send this over! Great work Zac & Richard 🎉 -Jade
Absolutely great service
Absolutely great service. Mat who works at 3 herefordshire was outstanding and helped us with our problem.
3 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Claudia helped me today to purchase a…
Claudia helped me today to purchase a new phone and i was so pleased ,she explained how device worked and could not of asked for anyone better to help me
2 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Hereford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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