Roy was very helpful and very polite and nice, explained me everything, did the replacement and also offer so many things among which Broadband caught my eyes, And I got it. Was a fantastic service.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Roy was very helpful and very polite and nice, explained me everything, did the replacement and also offer so many things among which Broadband caught my eyes, And I got it. Was a fantastic service.
L'entreprise a répondu
The agent (Jo) knows her stuff and be rest assured if she's behind the desk she will go above and beyond to make sure you get the best service. Super friendly and extremely helpful. Highly recommend o... Voir plus
L'entreprise a répondu
Great customer Care and friendly. Roy was very knowledgeable and gave me different options that covered both my business, family and safety on the internet for the kids. Highly recommended. We need mo... Voir plus
L'entreprise a répondu
Priya and royal were pleasant and assisted me to chose right options on my business account numbers.they able to meet my needs and god bless priya to have meaningful career at 3
L'entreprise a répondu
Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Écrit par l'entreprise

227 High Street, TW3 1DH, Hounslow, London, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Priya and royal were pleasant and assisted me to chose right options on my business account numbers.they able to meet my needs and god bless priya to have meaningful career at 3

Réponse de Three UK - 3Store Hounslow
Yamini explained the contract in details and provided excellent service.

Réponse de Three UK - 3Store Hounslow
That was a great costumer service by Priya and she is very polite the way she was explaining everything

Réponse de Three UK - 3Store Hounslow
RG provided amazing service, super friendly and helpful. Answered all our concerns. Really recommended ☺️

Réponse de Three UK - 3Store Hounslow
Shivani did a brilliant job, helped me with my issues and actually advised me to get a very good plan specially while travelling a lot . Thanks a lot

Réponse de Three UK - 3Store Hounslow
I am extremely happy about the customer service provided by jo .She is extremely polite,knowledgeable .Super happy with the service .Thanks jo for helping us to receive the product with in time .you are the best i give ⭐⭐⭐⭐⭐ rating

Réponse de Three UK - 3Store Hounslow
I became a victim of fraud and I visited 3 store Hounslow to sort my issue , priya helped me a lot. I am completely satisfied with the great service.

Réponse de Three UK - 3Store Hounslow
My experience in Three mobile was amazing. My issues regarding a phone help to me Nazim he is the best in your company.He is sorted out a few time when I have to applying. Also to him help a girl Shivani she is very clever like beginner staff.I wish your a company to be have all staff like Nazim.
Many thanks for help me
Yours sincerely
Rita Budovska

Réponse de Three UK - 3Store Hounslow
Yamini was so professional,she helped me with my email set up and contact information

Réponse de Three UK - 3Store Hounslow
I very happy to the service, Roy is good, rather very good.

Réponse de Three UK - 3Store Hounslow
Eimaan gave me a great deal. I came in with what I wanted but she gave me something way better. I wasn't expecting what I got and I'm really happy with the service she gave me she talked me through the billing and the package and prices accurately im really satisfied with my service

Réponse de Three UK - 3Store Hounslow
The customer support was really great. RJ was very helpful. He explained everything in detail and delt with our provlems calmly and efficiently.
I travel for 2 hours just to visit this store for all my little or bug thingies. 😃

Réponse de Three UK - 3Store Hounslow
It’s hard work to trade phone and purchase new one, but customer service adviser help me lots, I know it’s was difficult to correct my name and credit score rejected, finally sorry out everything

Réponse de Three UK - 3Store Hounslow
Excellent Service from Monmoy at Three!
I just wanted to take a moment to recognise Monmoy from the 3 Network team for their outstanding customer service. From the moment our conversation started, Monmoy was polite, professional, and incredibly patient. They listened carefully to my issue, explained everything clearly, and went above and beyond to make sure I got the best outcome.
It’s rare these days to find someone who genuinely cares about helping customers but Monmoy absolutely does. They turned what could have been a stressful situation into a smooth, positive experience.
Thank you, Monmoy, for your help, your kindness, and your professionalism. 3 is lucky to have you on the team!
Highly recommend asking for Monmoy if you ever need assistance you’ll be in great hands.

Réponse de Three UK - 3Store Hounslow

Réponse de Three UK - 3Store Hounslow
Very helpful and very informative and gave good advice and discounts

Réponse de Three UK - 3Store Hounslow
Great customer Care and friendly. Roy was very knowledgeable and gave me different options that covered both my business, family and safety on the internet for the kids. Highly recommended. We need more knowledgeable staff like Roy.

Réponse de Three UK - 3Store Hounslow
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.