We got 3 Internet because K com got too expensive. It was a rolling month by month thing.The signal was quite good but not great. Then our Internet just wasn't giving us enough to watch our Netflix. M... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Brilliant service from Alex today. I had placed an online order but was unsure on whether this had been delivered. Alex was quick to resolve this issue and his helpful and informative service, e... Voir plus
L'entreprise a répondu
Amazing service from Lucas, helped up save money on our business account! Would 100% recommend coming to this store to anyone looking for a new line or upgrade
L'entreprise a répondu
My exspereance with this lady called Lynn ,has slways been a delight,as she is very kind exsplans evry thing os that you can understand it,
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Hull (King Edward Street)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
27 King Edward Street, HU1 3RL, Hull, Midlands, Royaume-Uni
- 01482222364
4,7
Excellent
51 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Her hospitality was amaizing i am…
Her hospitality was amaizing i am really happy to be a customer
20 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Awesome stuff. Have a wonderful day -Maxine
Wondweful friendly service…
Saw lynn as we had a problem with tje phone......all sorted, brilliant service, friendly and spoke to enable us to understand process of what will happen
Great service am asset to the store
20 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Thanks for taking the time to leave a 5* review, Barbara. We're glad to hear you've had a great experience -Maxine
Very good customer service the girl is…
Very good customer service the girl is very friendly
Would recommend
4 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hey there.
That's fab news. We're super glad to hear you got good customer service from the team. Thanks for leaving feedback about this. -Pete
Easy shopping.
Really easy to go in store and get things sorted with the staff, they all know what they are doing, giving the customer the best value for money.
3 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hello there,
Thank you for sharing such positive feedback about your in-store experience. We're delighted to hear that our team was knowledgeable and helped you find the best value.
We're always working to provide the best possible service, so your comments are greatly appreciated. Thanks again for taking the time to leave us a review. -Pete
I've been in to the 3
I've been in to the 3
shop today in Hull.
Lynn was so helpful and very knowledgeable and very patient.
She is a lovely lady...
3 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hello.
We're super glad Lynn was able to be so helpful for you. Thanks for taking the time to leave this feedback. -Pete
We were seen very quickly today in the…
We were seen very quickly today in the three store and Lynn gave great service and explained things so I ca understand would recommend this store thankyiu
3 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hey Ailleen, we’re so happy to hear this is the experience you’ve had, this is the type of experience we aim to provide all our customers, we’ll certainly your feedback on! -John
Alex was great
Alex was great, very knowledgeable and efficient. Sorted all our questions.
3 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hi Tim, thanks for getting in touch with us about this, we’re so happy to hear this has been your experience, we’ll certainly pass your feedback on! -John
Going that extra mile
The staff were amazing Lynn went the extra mile to help me today and all staff were pleasant nice and amazing started the day on a win !!!
2 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
This is fantastic, Kenny. We're glad to hear you had such a positive experience in one of our stores. Well done Lynn! 🎉 -Jade
Réponse de Three UK - 3Store Hull (King Edward Street)
Thanks for sharing this, Ahmed :) we're so glad to hear that you found the buying experience to be positive and helpful. -Michael
Absolute wreck of a company.
Absolute wreck of a company.
My vulnerable mother went in for general advice about mobile internet. She isn't a customer and was just asking for guidance. A staff member convinced her to unlock her phone and hand it over. He then contacted her provider pretending to be her and requested a pack to be sent for her to switch to 3 which she explicitly told them she wasn't interested in. She wasn't even aware until contacted the following day by her provider.
I went in to the store and the response from the manager was a shrug. There was no apology or acknowledgement. He said it's her word against the staff members and he'd "have a word"
Completely unacceptable and I'm raising the complaint to a higher level due to a pitiful response from the manager. I would suggest this falls way below the expected GDPR and TCF guidelines within the broader company and I Will contact 3's QA or governance for further advice before moving forward.
19 septembre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
This is very concerning to hear, Ross, and we understand it was not your mother's intention to take out a service from Three at the store via a switch. As you've indicated having already started Three's complaints process, we'll make sure that this is investigated alongside you. -Michael
Give the shops a chance
While Three seems to have a bad press, I have to give a big heads up to Alex in the king Edward store Hull. He spent time and patience going through deals against online deals. I have to say this man was not pushy, gave all the options, best of all got the same deal as online but with a free case and screen protector. Give the shops a chance.
6 septembre 2025
Avis spontané
Réponse de Three UK - 3Store Hull (King Edward Street)
Hey Darren - It's lovely to hear of your experience at the Three store in Hull. We're glad that you enjoyed the customer service given by Alex, and we hope you were able to find a plan suitable for your needs. Thanks for sharing :) -Michael
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.