Sam had the best customer care service , he was so understanding that we didnt know which phone to get and gave us a great deal. Customer service is not popular nowadays but Sam needs to be noticed fo... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... Voir plus
L'entreprise a répondu
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... Voir plus
L'entreprise a répondu
Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Hull (St Stephens)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, Royaume-Uni
- 01482224260
4,9
Excellent
247 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Be mind ful of scammers in future
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hey.
Indeed, it's always best to be vigilant. Thanks for the review. -Pete
Réponse de Three UK - 3Store Hull (St Stephens)
Amazing, Chris! We’re pleased to know everything was handled smoothly and met your expectations. Thank you for your kind words! ☺️ -Prabhjeet
Jasmine in hull
Jasmine was very good and sorted me with my account and then my wife with her new phone,a credit to your company
23 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Wow! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Jasmine. Thank you for sharing, helping our customers is always our pleasure! 😄 Enjoy your new phone! 🥰 -Kashish
Sam at St Stephens
Sam at the 3 St. Stephens store was fantastic. Very thorough and professional. Helped us arrange 2 new sim plans and 2 new handsets with phone trade in as well. Great service!
22 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Nick, it’s fantastic to hear how brilliantly Sam supported you. His dedication clearly made your visit seamless and stress free. Thanks for sharing such motivating feedback, it truly lifts our team 😊 -Manavata
Good Service
Went through each phone option. Very patient as undecided which to get. Very helpful throughout.
22 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Super amazing time
Everyone was extremely supportive and helpful. We had Sam he was super helpful he explained everything clearly, and made my time here fun. I couldn't recommend this place enough Everyone is very knowledgeable.
22 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Jack, you’re amazing! We’re thrilled you had such a great time with us. Sam will be buzzing when he hears your kind words. Thank you for the glowing recommendation! -Ayesha
Mujahid treat me with great respect ran…
Mujahid treat me with great respect ran through everything really well land clearly and was easy to deal with made my experience very easy very happy with my service
22 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Boom 💥 Reviews like yours make our day! We’re thrilled that Mujahid provided such supportive and clear guidance, making your visit memorable. Thanks for sharing your lovely experience with us, Reece 🌟 -Arvind
I am very happy with the service and my…
I am very happy with the service and my customer advisor sam, who gave me good information and led me to the best offer for myself. I will recommend based on my experience
20 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Smart advice combined with great value. We’re delighted that Sam enhanced your experience, Liudmila, and secured a deal truly worth recommending. -Ashifa
The staff have been brilliant and…
The staff have been brilliant and really helpful since it’s my first time sorting out my Wi-Fi in my new first flat. So friendly and made me feel welcome
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hello Ellie, we’re delighted our supportive staff helped make your Wi‑Fi setup in your new flat feel easy and welcoming. Your kind words mean a lot. -Suhaas
Réponse de Three UK - 3Store Hull (St Stephens)
Hi Lisa, we’re delighted you found the support so positive and attentive. Thank you for sharing your valuable feedback. -Suhaas
Very quick easy service
Very quick easy service, the rep was very helpful explained all options
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Thank you for sharing your experience, Lee! We’re delighted to hear that our team made everything feel smooth and effortless for you. Your feedback truly inspires us to keep delivering exceptional service. -Manavata
Very quick and helpful staff members
17 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hello Lindsey, it’s wonderful to hear our staff offered quick and attentive help. We appreciate your 5⭐ review and are glad you had a great experience! -Suhaas
Réponse de Three UK - 3Store Hull (St Stephens)
Thanks a ton, Fin! 🎉 We’re so glad everything went perfectly with Jasmine’s help, and we can’t wait to welcome you back again! 🥰 -Kashish
Jasmine provided a great service and…
Jasmine provided a great service and made my time at the three store great she was friendly and kind and got my problem sorted quickly. As the store was quite quiet the team was very talkative and made me feel so comfortable. Ebony, Iain, Mark and Muj were all so friendly and made the experience great. (As it was Valentine’s Day I really felt the love)
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Aw, Mujtaba! This is such a heart warming note! 💕 Jasmine made everything feel smooth and uplifting, while the rest of the team brought a vibe full of warmth and energy. Happy Valentine’s Day 💗 Here’s to keeping that spirit alive all year round! 🌟 -Kashish
Mujahid was brilliant in using his…
Mujahid was brilliant in using his knowledge and time to sort a solution to our requirements
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
From expert insight to the right solution, Mujahid truly made it happen. We’re thrilled he could take the time to meet your needs so perfectly, Kathryn! -Ashifa
Happy with my service today from…
Happy with my service today from jasmine, very friendly and professional
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hello there, we’re glad Jasmine offered such supportive and professional care. Your kind words mean a lot to us. -Suhaas
Very co-operative staff.
Very co-operative staff.
Jasmine and Ebony at st. Stephens assisted me really well.
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Wow, 🎉 Hashim! We’re delighted to hear that Jasmine and Ebony at St. Stephens gave you such great assistance. Enjoy your day! 🥰 -Kashish
Very helpful and nice Jasmin supported…
Very helpful and nice Jasmin supported me
9 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hey Elaine, thank you for your glowing review. It’s wonderful to hear Jasmin provided such excellent support. Wishing you a fantastic day. 😊 -Prabhjeet
Its the best help ive ever had
Its the best help ive ever had, Marc and Iain were very helpful
9 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
John, your feedback fills us with joy! 🌟 We're delighted to hear that Marc and Iain made your experience seamless. Have an amazing day ahead! -Afaq
Thank you Iain!
The Assistant Manager, Iain (i think thats how his name is spelt), was fantastic!! i had my old phone stolen and he helped me get a brand new phone without any hassle at all. He is a real asset to the business and a top guy! Thank you so much!!
8 février 2026
Avis spontané
Réponse de Three UK - 3Store Hull (St Stephens)
Hi Emily! It is brilliant to hear how Iain looked after you and made the process of getting back up and running with a new phone so trouble-free, as we really value having such dedicated people on our team. -Kishan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.