I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... Voir plus
L'entreprise a répondu
I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... Voir plus
L'entreprise a répondu
Anil Zain Fajr and the managers Soukayna &Harms. I am very happy with the customer service provided by the people above. The team in Ilford store are very professional, kind, nice, extremely... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Ilford
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, Royaume-Uni
- 02085539081
4,9
Excellent
236 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mohammed Ali very great guy He assisted…
Mohammed Ali very great guy He assisted me and gives me a good package i recommend this to everyone
16 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Daihan
Daihan, is a wonderful sales lady, she exceeded expectations and went above her duties in assisting me, thanks so much for the discovery
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Good very good service
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
WORST NETWORK THREE
Three becomes one of the worst networks Three's network since almost a year Three network dropped arround 1400hrs to 1700Hrs almost every day thier customer services keep ignoring by denying it I went to their outlet and showed them your network is off but still they did not resolved the problem and keep blaming customers thier mobiles having problem if call customer services they do not offer you any help apart from moving arround to other options. I called quiet a few times, then stopped and thought to leave three.
14 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hello there.
We're sad to hear that you've been experiencing persistent network drops. We understand how frustrating that can be.
It's disappointing that this has led you to consider leaving Three. We assure you that we are always working to improve the stability and performance of our network for all customers, and we hope that the issue that's affecting you is resolved soon.
Thank you for taking the time to share this feedback, every detail helps us identify ways to improve. -Pete
Zain helped me to check my bill
Zain helped me to check my bill
Very polite and kind
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for your feedback, Pravej, and it's lovely to hear that you enjoyed great customer service from Zain with your billing query. We appreciate you taking the time to share this with us. -Michael
I had a great experience in three.
I had a great experience in three.
All thanks to daihan.
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for this fantastic 5⭐ review, Mir. We appreciate you taking the time to send this over! Well done Daihan 🎉 -Jade
Great customer service and support from…
Great customer service and support from fajr
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
That's fantastic, Usama. We're thrilled that Fajr was a great help :) -Scott
Great experience today with Daihan
11 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thank you for the 5 stars, Susana. We're thrilled Daihan gave you a great experience :) -Scott
Mohammad ali is a good dealing guy I’m…
Mohammad ali is a good dealing guy I’m convinced by dealing and I have changed my contract vodaphon to three sim thanks to Mohammed ali
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
That's fantastic, Muhammad. We're overjoyed that you've joined us, and that Mohammad helped seal the deal :) Thank you for a great review -Scott
Great experience with guy😊
9 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
The customer advisor wesley helped us…
The customer advisor wesley helped us and explained in a very friendly way very thankful
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Zain helped me to do upgrade
Zain helped me to do upgrade
Nice and quick
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hi.
Thanks! Your review is really appreciated. -Pete
The three staff were great
The three staff were great. Wesley was good and helped me with getting offer also the manager Harmz was very helpful and both give excellent service
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for your feedback, Ibad, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael
Very well customer service happy to…
Very well customer service happy to service
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for your feedback, Vasim, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
having a good experinces and the…
having a good experinces and the service was too good . happy for this❤️
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for this amazing 5⭐ review, Nishitha. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Mohammed Ali
Mohammed Ali, was very friendly and helpful. His product knowledge was very good. I am very impressed.
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Thanks for your feedback, Parth, and it's lovely to hear that you enjoyed great customer service from Mohammed. We appreciate you taking the time to share this with us. -Michael
One of the most prestigious experiences…
One of the most prestigious experiences with Zain regarding my problem..
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ilford
Hey Ali, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Réponse de Three UK - 3Store Ilford
Thanks for this fantastic 5⭐ review. We really do appreciate you taking the time to send this over! Great work Zain 🎉 -Jade
Réponse de Three UK - 3Store Ilford
Hey Ayaan, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Réponse de Three UK - 3Store Ilford
Thanks for your feedback, Waqas, and it's lovely to hear that you enjoyed great customer service from Zain. We appreciate you taking the time to share this with us. -Michael
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.