Had a great experience at three. Was coming in after being recommended by one of my friends and saw winnie. Was early and tge first customer for her. Was greated with a welcoming smile she sat me down... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Went to the three store as my phone has been acting up. Spoke to a lovely girl named Winnie, she was very patient and helpful throughout the process. I felt understood and well taken care of
L'entreprise a répondu
Charlie was amazing, he tried his hardest to fix the issue on my phone where the microphone wasn't working, in the end I ended up purchasing a new one as we couldn't get it resolved. But I could te... Voir plus
L'entreprise a répondu
Couldn't have asked for any better. Went in to the three store cause i was having issuies with my phone and wanted to see what my next steps would be. Honestly did thibk i would leave with a new phobe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Ipswich
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
41 Tavern Street, IP1 3AG, Ipswich, Midlands, Royaume-Uni
- 01473214003
4,8
Excellent
56 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Winnie was fun and approachable also really helpful for our many questions.
12 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Charlie and Winnie were a great!
8 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hey Mason! Charlie and Winnie really nailed it! We’re over the moon to know they made everything easier for you. Thanks for letting us know how amazing they were. We can’t wait to welcome you back soon! ☺️ -Kashish
Winnie was very nice and helpful for…
Winnie was very nice and helpful for me.
Thank you for that.
5 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Ipswich
Thanks, Aniko! 🎉 Great to hear Winnie gave you such positive support. We really appreciate your 5 ⭐ feedback and kind words. -Kishan
Great customer service really…
Great customer service really knowledgeable and helpful
23 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hi Ben, it’s good to hear that you had a positive experience with our team. We aim to provide clear and expert support, so we're glad we could help. Thank you for choosing us and for the 5 ⭐ review. -Kishan
Réponse de Three UK - 3Store Ipswich
Hey Ricardo, we’re happy to hear that you had an amazing experience with us. Thank you so much for the 5⭐ review! -Neha
Very helpful and knowledgeable staff.
Very helpful and knowledgeable staff.
20 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Came into store and they sorted me out a really good deal.
16 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hey Mark! We’re really happy to see this has been your experience. Thank you for this lovely 5 ⭐ review! Hope you have a wonderful day 😄 -Ayesha
Great service helpful staff
Charlie was outstanding and very helpful and full of knowledge when upgrading my phone explained everything I needed to know 10/10 service thank you
9 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
That's wonderful, Miss Banthorpe, we're delighted Charlie showed you exemplary service :) Thanks for a great review -Scott
Réponse de Three UK - 3Store Ipswich
Fantastic, Owen! Thank you for an awesome review :) -Scott
Professional
Professional, kind service. I was happy to get here and solve my problems quickly. No any issues
28 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Both ladies were so friendly and…
Both ladies were so friendly and helpful, really knowledgeable and recommending the best thing for my needs, price range and what was currently on offer too. Quick and simple service with everything explained and lovely to have a little gossip with too.
23 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Thanks for your feedback, Kirsty, and it's lovely to hear that you enjoyed great customer service from the team during your recent purchase. We appreciate you taking the time to share this with us. -Michael
super friendly and helpful
Winnie was super friendly and helpful with my upgrade. She didn’t push excessive products on me which is always great when going into a phone shop as some people push all sorts of crap at you. She was speedy, knowledgable and got me a great deal
23 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
I was served by Daisy who was very…
I was served by Daisy who was very patient in setting up my phone for me especially when there was a problem in removing the sim from my old phone.
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
That's fantastic, Hughes. We're glad Daisy gave you the time you needed :) Thank you for the review -Scott
Réponse de Three UK - 3Store Ipswich
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great experience and great service from…
Great experience and great service from Winnie. Helped me get a great deal and save on my monthly payments. Polite throughout the whole process and felt I was in good hands
28 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Ipswich
Thanks for this amazing 5⭐ review, Osman. We really do appreciate you taking the time to send this over! Well done Winnie 🎉 -Jade
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.