Delt with Heather and June today, And was a pleasure getting me set up with Home broadband and the tips for getting the best out of my deal. It's a wee shame they are closing but we as a family wil... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement17 Rivergate Shopping Centre, KA12 8EH Irvine, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Visited the store and spoke with Chloe, she answered every question very knowledgeably and nothing was too much trouble. Would definitely go back and speak with Chloe as she was very friendly and made... Voir plus
L'entreprise a répondu
Was in store on Saturday and the service given my Heather and June was great. Came in to upgrade my contract the service was very fast and efficient
L'entreprise a répondu
Attended the Irvine branch today to pick up a home broadband box, and was met with Andrew, an absolute amazing fella, had an issue with my order and had it sorted right away. Had some great knowledge... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Irvine
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
17 Rivergate Shopping Centre, KA12 8EH, Irvine, North, Royaume-Uni
- 01294318567
4,8
Excellent
60 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer service
Found the staff very helpful and knowledgeable when I was looking for a new phone ,great customer service
27 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Ian was absolutely amazing
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Ian was amazing
Ian was amazing, helping us through our many accounts and taking the time to talk with customer service on the phone on our behalf. Thank you for your help. 😀
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hi Natalie, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Sophie dealt with my problem and she…
Sophie dealt with my problem and she was very good and quick and should have more of her in the store .
Gail Lennox please note you spell my name wrong
28 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thank you, we really appreciate your kind words about Sophie. We're happy that she answered your query in a timely, pleasant fashion :) -Scott
Service was good June was good with me…
Service was good June was good with me and my husband thanks for the service.
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thank you for sharing a great review, we're happy to hear that you and your husband had a good conversation with June. We appreciate it, Mali :) -Scott
Very good service June was great thanks…
Very good service June was great thanks so much
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
That's ideal, we're happy to hear June was a great help :) Thank you for a brilliant review, Joseph -Scott
Top service at Irvine store
Alaric in the Irvine shop was very helpful in navigating me thru the process of upgrading my old phone.
He was friendly informative and gave good advice. Service was 5 star.
18 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hey Chrissy, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Great experience all amazing lovely team
Great experience all amazing lovely team
10 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thanks for this fantastic 5⭐ review, Kery. We really do appreciate it! Have a great day 😊 -Jade
Réponse de Three UK - 3Store Irvine
Thanks for your feedback, Emine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
I’m not tech savvy the girls helped me…
I’m not tech savvy the girls helped me transfer from a really old iPhone to a new one and got me a good deal which made me leave o2 to come to three
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thanks for this amazing 5⭐ review, Jennifer. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Great service from sophie loved the…
Great service from sophie loved the experience
27 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
That's really sweet, Annabel. Glad Sophie was there to give you the help you needed. Thank you for taking the time to give her a great review -Scott
Jamie was extremely helpful and…
Jamie was extremely helpful and discussed all options and made it very easy.
10 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Fantastic stuff, Maxine. We're glad Jamie could be extremely helpful to you, and that he made things easier. Thanks for the 5 stars. -Pete
Great service from jamie
Great service from jamie, alaric and ian. Helped to find niece the right product!
4 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hi, Amiee.
We're super glad to hear that our team was able to help you find the right device for your niece. Thanks for taking the time to leave feedback. -Pete
Very helpful and friendly staff
Very helpful and friendly staff. Offered a great advice, couldn't be happier. Knowledgeable and pleasure to deal with.
4 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hey.
Fantastic stuff, Petra. Thanks for the 5 star review. -Pete
Réponse de Three UK - 3Store Irvine
Hi Kenneth, we're really pleased to hear that you've had such great service from Heather. Thanks for taking the time to leave a 5 ⭐review and we're sure Heather is going to love reading this! -Danni
The staff where absolutely a credit to…
The staff where absolutely a credit to your organisation,,, made the whole experience easy and will recommend to everyone I speak to
Billy
1 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
What a lovely thing to say. Thanks for the 5⭐ review! -Jade
Great support and help given by Ian and…
Great support and help given by Ian and June
1 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hi there, this is what we love to hear, thanks for the feedback, we'll pass this on! -John
I am not very good with phones and all…
I am not very good with phones and all the jargon. Ian and June were on hand to keep me right and ensure I got the correct package for use abroad. Thanks very approachable and knowledgeable staff
1 octobre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Thanks for the 5* review! We're so happy to see you got the experience we want for our customers! We'll pass on your feedback. -John
Réponse de Three UK - 3Store Irvine
Thanks so much for your 5* review, Mr Jim 😊 -Maxine
Very helpful and friendly staff
26 septembre 2025
Avis spontané
Réponse de Three UK - 3Store Irvine
Hello there.
That's fantastic to hear! We're always pleased when our customers find our staff to be helpful and friendly. Thank you for sharing your positive feedback with us! -Pete
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.