The staff in the 3 shop in Kilmarnock have been more than helpful in assisting me with transferring data from an old mobile to a new one. David, Lauren and Emma were knowledgeable and supportive to an... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement6 King Street, Burns Mall Shopping Centre, KA1 1LL Kilmarnock, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Can't fault the service of Sheree, Declan and Emma. All 3 staff were so helpful as I'm a complete technophobe and they were patient, friendly and chatty. Great experience and solid knowledge on their... Voir plus
L'entreprise a répondu
Got the broadband from 3 got it home didn’t work and found out it was a outside unit as my niece got one and turned out to be brilliant hence I wanted one to but never got one and returned to the shop... Voir plus
L'entreprise a répondu
Lauren was really helpful today, after having been at Irvine this morning and them being unable to help. Kilmarnock store was fantastic the service they delivered and how friendly they all were was gr... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Kilmarnock (Burns Mall)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
6 King Street, Burns Mall Shopping Centre, KA1 1LL, Kilmarnock, North, Royaume-Uni
- 01563549152
4,8
Excellent
65 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Went into three store in Kilmarnock and…
Went into three store in Kilmarnock and Lauren got me a great deal and transferred all my stuff.
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hi Todd, the Kilmarnock team is always happy to look after you, and Lauren did a fantastic job sorting out your new plan and moving everything over smoothly. — Three Social Media Team
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hi Gladys, it's good to know Lauren made things easy for you - Three Social Media Team -Suhaas
Wanted a new phone and Lauren served us…
Wanted a new phone and Lauren served us and we are very happy with the service and knowledge Lauren has on phone and we leave here very satisfied customer
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Thank you, Catherine. We’re really pleased to hear how well Lauren supported you during your visit. It’s great to know her clear guidance and friendly approach helped you choose your new phone with confidence, and that you left the store feeling fully satisfied. 😇 -Prabhjeet
I’m an older lady
I’m an older lady, and not too sure about phones. Sheree helped me pick a new phone which had to be sent to my home. She told me return to store when I received the phone to help me transfer between phones, which I did. Sheree was a great help cant recommend the Kilmarnock store enough.
6 juin 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hi Margaret, thank you for your feedback. Glad to hear Sheree took the time to guide you through each step and made things easier. -Suhaas
Glad to be with 3 !
The staff in the 3 shop in Kilmarnock have been more than helpful in assisting me with transferring data from an old mobile to a new one. David, Lauren and Emma were knowledgeable and supportive to an older person struggling with tech! I'm glad to be with 3 !
31 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hi Sarah,
That’s wonderful to hear ⭐ We’re so glad David, Lauren and Emma were able to help you get everything transferred over smoothly. They’ll be delighted to see your kind words. -Ayesha
Lauren was really helpful and supported…
Lauren was really helpful and supported me to get the best deal.
23 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Love the energy and feedback, Ann! Lauren is truly our champ. See you soon! 😉 -Kashish
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Wow, we absolutely love hearing this, Bethany! Thank you for your feedback. Enjoy the rest of your day. -Neha
Had to visit the store as I was having…
Had to visit the store as I was having issues with my phone, Lauren took her time & explained what I was doing wrong, nothing was too much trouble, very friendly store ☺️
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hello there! That’s what great service looks like! Huge shout‑out to Lauren for making your visit special, and we’re even happier knowing it meant so much to you. -Ashifa
I am a three customer but i bought my…
I am a three customer but i bought my phones elsewhere. Wasnt sure how to set it up so visited the kilmarnock store. Emma in the shop was more than happy to help, set up my new phone and transferred everything from my old phone. Highly recommend the kilmarnock store.
8 mai 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hey Michael! We're glad to hear Emma provided excellent support and made sure everything was set up perfectly. Have an amazing day! -Afaq
Can't fault the service
Can't fault the service of Sheree, Declan and Emma. All 3 staff were so helpful as I'm a complete technophobe and they were patient, friendly and chatty. Great experience and solid knowledge on their products and offers. I came out feeling like a got the best deal possible.
15 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
We’re delighted, Nicola, to hear how well Sheree, Declan, and Emma supported you. Their patience, friendliness, and product knowledge clearly made a big difference, helping you feel confident and walk away with a deal that truly suited you. -Ashifa
Wanted a phone i could plug a headphone…
Wanted a phone i could plug a headphone jack into, got a phone i could plug a headphone jack into.
15 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Glad to hear you got exactly what you wanted, Sophia! 🎉 Enjoy your new device, and thanks for the review! 😊 -Veronica
The staff were so helpful and very…
The staff were so helpful and very efficient
4 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Sharon, we’re glad our staff's efficiency made your experience enjoyable. Thank you for your kind words, we truly appreciate your feedback. -Suhaas
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
You've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Sheree helped me upgrade to a better…
Sheree helped me upgrade to a better deal. Really helpful and quick service
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Nothing beats a seamless upgrade and a confident choice, June. We're delighted Sheree made it happen for you. Thanks for choosing us! -Ashifa
David in the store
David in the store, helped me get a new phone and transfer all my stuff. Great service
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Thanks for sharing, 🎉 Katherine! David clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Great help
My phoñe was broken and Declan and sheree helped my find a suitable phone and plan. They set up my new phone and transferred all my stuff over. Thank you
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
That’s wonderful to hear, Ewan! 🌟 We’re so glad Declan and Sheree made everything simple and ensured you felt fully supported with your phone concerns. Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience. 💟 -Kashish
Quick and helpful
Quick, super helpful service. Sheree was fantastic with me and made it super simple to take out my phone contract. Thank you!
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
😄 Amazing to hear, Maggie! Sheree will be over the moon knowing she made your contract process smooth and simple. -Ayesha
Its was great fast assictance
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hey Philip, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thank you for taking the time to leave this review. -Neha
Great service from David the assistant…
Great service from David the assistant manager today. Really nice guy. Helped me purchase the best device for my needs, explained everything clearly, and set me up with an account in minutes. Very happy!
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Hey Michael, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Visited the Kilmarnock store for a new…
Visited the Kilmarnock store for a new phone today and the it was painless, staff were amazing and they set up my phone with all my old stuff!
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Kilmarnock (Burns Mall)
Helping you walk out with a brand‑new phone already set up and stress‑free is exactly the kind of experience we love to deliver. We’re delighted the Kilmarnock crew made it happen for you. Thanks for celebrating our team! -Ashifa
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.