Anytime i got issue with my network, their quick response amaze me even when the problem is critical
L'entreprise a répondu
143 Norfolk Street, PE30 1AU Kings Lynn, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Anytime i got issue with my network, their quick response amaze me even when the problem is critical
L'entreprise a répondu
Pedro has always been very helpful and polite and personally I will always choose him for any future queries I may have.And he will always explain how the phones work most properly and even if he has... Voir plus
L'entreprise a répondu
Nat was very helpful in fixing my phone service, he gave a wonderful and friendly service with a smile. He also gave very good information regarding the home internet for my situation, a very good ide... Voir plus
L'entreprise a répondu
answered all my questions and got sorted out quickly
L'entreprise a répondu
Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Écrit par l'entreprise

143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Afton and Sam are very friendly and helpful. They explained very clear.

Réponse de Three UK - 3Store Kings Lynn
Have great service by Afton & Sam. Liked that everything is explained properly and very friendly.

Réponse de Three UK - 3Store Kings Lynn
I had the pleasure of receiving assistance from Vaida, who provided outstanding customer service.
She went above and beyond to address my concerns, demonstrating not only her professionalism but also her genuine care for ensuring my satisfaction.
Her approach was warm, friendly, and efficient, making the entire process smooth and enjoyable. It’s rare to come across someone as attentive and dedicated as Vaida, and I truly appreciate the effort she put in to make sure I had everything I needed.
Thank you, Vaida, for making my experience so positive! You are an asset to your team, and I’m grateful for your assistance.

Réponse de Three UK - 3Store Kings Lynn
Had a problem with a phone call that turned out to be Fraud. I am a Sky customer but the phone call got me to sign up frauduently to 3. I went into the 3shop where Sam, Ben and Vaida were so kind and did everything in their power to solved the situation from contacting customer service to reporting to fraud team. It was proven to be fraud and it could of turned out really bad for me. A huge thank you to the team who really took good care of me on both visits to 3 shop totalling over 3hrs. Brilliant team.

Réponse de Three UK - 3Store Kings Lynn
Been coming to the shop in king's Lynn since having mobile and have always found the staff Very polite and knowledgeable about there work.i always try to see Pedro as I find him easy to talk to about any problems.But if he's not available the other staff are just as helpful.Would i recommend this shop to friends and family yes I would .

Réponse de Three UK - 3Store Kings Lynn

Réponse de Three UK - 3Store Kings Lynn
My wife and I have had to go into the Kings Lynn store a number of times over the last 2/3 months, due to technological problems that we did not understand.
We have dealt with Nat, Ben and Pedro, and their knowledge and understanding in dealing with elderly customers, like us, we can only be described as exemplary, and are a credit to Three.
We would just like to say a sincere thank you to these three men for all their help.

Réponse de Three UK - 3Store Kings Lynn
Nat gave us good service.we are happy to his kindness.

Réponse de Three UK - 3Store Kings Lynn
Really profesional support. Highly recommending kings lynn branch! Thanks to Pedro & Acton.

Réponse de Three UK - 3Store Kings Lynn
In for a new phone for a birthday treat! Knowledgable staff, able to get good deals and make everything easy. Nat is very friendly and helpful.

Réponse de Three UK - 3Store Kings Lynn
Amazing customer service Pedro and Sam thank you so much for one making me feel welcome and two getting me sorted with a cheaper monthly bill for my mobile with BETTER GB and helping setting up my broadband! Thanks guys

Réponse de Three UK - 3Store Kings Lynn
Nat and Sam we’re absolutely fantastic with resolving an issue I had with my online account….superb service and would highly recommend 3 as a network provider

Réponse de Three UK - 3Store Kings Lynn

Réponse de Three UK - 3Store Kings Lynn
I needed advice on a temporary broadband solution. Pat was really patient and offered me a number of options both short term and long term. I couldn't be happier

Réponse de Three UK - 3Store Kings Lynn
Very good information about the phone I wanted. Everything was explained clearly. Good customer service from all of the staff in the shop. Went above and beyond to help.

Réponse de Three UK - 3Store Kings Lynn
Nat, has been very very helpful in sorting out my query. Very pleased with his perfect 😀

Réponse de Three UK - 3Store Kings Lynn
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.