Vessey provided the best experience I have had in a long long time. After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three custome... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementLL99 Highcross Quarter, LE1 4PS Leicester, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more effic... Voir plus
L'entreprise a répondu
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... Voir plus
L'entreprise a répondu
I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Leicester (Highcross)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, Royaume-Uni
- 01162620539
4,9
Excellent
135 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Made a family package purchase and…
Made a family package purchase and everyone was very happy, i recommend this shop, employees very helpful and take time to explain everything
25 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for taking the time to write this. We’re so glad the family package was a success and that the team made the experience so positive 😀⭐ -Ayesha
Excellent customer service
Excellent customer service. Well explained, speedy and gave me lots of best deals to decide. Special mention JJ and the assistant Manager Raluca.
Keeping my loyalty to Three.
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for taking the time to leave this wonderful review. It’s great to hear that JJ and our Assistant Manager Raluca went above and beyond to help you. 🌟 -Veronica
The service at Three store was amazing
The service at Three store was amazing, Raluca offered me best deal and very helpful. Recommend
20 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
That’s fantastic 🎉 Vinith, We’re pleased Raluca focused on finding standout value and made the whole experience come together smoothly. Here’s to many more great experiences ahead 💙 -Arvind
I meet with Raluca she was very nice to…
I meet with Raluca she was very nice to me and very helpful
19 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Feras! We’re delighted to hear that Raluca provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Very good excellent service from…
Very good excellent service from Raluca, very helpful and quick. Thank you
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thanks for sharing this, Gurdial—fantastic to hear Raluca made everything smooth and efficient while keeping the experience pleasant throughout. -Shivam
Rally a helped me good service,thanks
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Sadi, we’re so happy to know you received the best help from Rally! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
It was a good customer experience with…
It was a good customer experience with 3. Staff(Rahat) was supportive and explained clearly about the product.
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Absolutely love hearing this, Peddi 💫 We’re delighted Rahat brought a clear and steady approach while walking you through the product. Here’s to more positive moments ahead ❤️ -Arvind
Perfect from start to finish
Perfect from start to finish, set up my phone, friendly staff.
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hey Lucy, we’re so glad our team could help and get you started with your new device. It’s great to hear you enjoyed the warm service, and we truly appreciate your lovely feedback. 😊 -Maryalex
Caitlin was really helpful in sorting…
Caitlin was really helpful in sorting out my apps and making sure everything was working well for me!
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thanks for letting us know, Roger. It’s great to hear that Caitlin provided excellent support and got everything up and running for you. -Afaq
Mohamed consistently demonstrates…
Mohamed consistently demonstrates exceptional listening skills, effective communication, and a precise understanding of client requirements. His patience and expertise are commendable, and he provided outstanding support during my visit on Monday. I am highly satisfied with the service he delivered, and I extend my sincere gratitude.
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Suresh, it’s great to hear Mohamed took the time to understand what you needed and supported you so smoothly during your visit on Monday, and his calm approach and knowledge clearly made a difference — we’re really pleased you left feeling well looked after. -Shivam
HighCross Leicester THREE
HighCross Leicester THREE. I had a few phone lines that needed to be sorted and the advisor VESSY was amazing and very knowledgeable. Definitely recommend her for advice. Go Vessy
10 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Rikesh, we're glad Vessy was able to support you with multiple lines and make things clear and easy. Really appreciate your recommendation. -Suhaas
Vicki is always so patient with me…
Vicki is always so patient with me whenever I go in this shop. She helped me update my passwords because I forget things. She is a lovely woman and I’ll always come back to her for help.
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you, Ann 😀 Your kindness shines through every word. Vicki is thrilled to know she makes things easier for you. 🤗 -Ayesha
i had an amazing experience at the…
i had an amazing experience at the store and im very happy with the service, thank you
5 mai 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Zipo, great to know your visit left you feeling really pleased and that the support you received made such a positive difference. -Kishan
Very happy with the service and price…
Very happy with the service and price provided by Mo and JJ today. They we’re extremely helpful with everything and helped me find the best deal
29 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Sky! It’s brilliant that Mo and JJ made such a great impression while helping you secure a fantastic value plan. We’re thrilled the team provided such a top-notch experience! -Kishan
I just came to 3 office and they help…
I just came to 3 office and they help me too much for upgrading to my SIM & broadband upgrade and JJ is helping us too much and with smiles face
29 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Ektarth! It’s brilliant that JJ could provide such a welcoming experience while handling your mobile and home connection upgrades. We’re thrilled the team could make the whole process so helpful and pleasant for you! 😊 -Kishan
Well its a 10 star review
Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has through her hard work retained me with Three
22 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Thank you for taking the time to share such positive feedback, John. We’re pleased to hear that Raluca provided exceptional service and helped retain you as a valued customer. 🌟 -Veronica
Réponse de Three UK - 3Store Leicester (Highcross)
Woohoo 🎉 Thrilled to hear you had a fantastic experience 🚀 Thanks so much for the glowing 5⭐ review, Allen. -Arvind
Excellent service
One Mohammed, gave me excellent service. Went on to buy tablet which I hadn't planned for
20 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Boom 💥 Lenos, your shout-out is WOW ✨ It is brilliant that Mohammed’s stellar expertise and helpful approach led you to secure that superb new tablet 🌟 -Arvind
Raluca was perfect
Raluca was perfect, amazing service. Thank you very much
15 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Hi Abu, wonderful to hear that Raluca delivered perfect support and amazing service 🌟. Feedback like this is truly uplifting and highlights the positive impact of her efforts 🙌. -Shivam
Raluca was amazing she offered me a…
Raluca was amazing she offered me a great deal with benefits and better value, i will be returning tot the shop
Thanks
14 avril 2026
Avis spontané
Réponse de Three UK - 3Store Leicester (Highcross)
Raluca brought excellence to the table, offering insightful guidance, added perks, and exceptional value. We’re delighted to know your experience, Inocencio, was so positive and gave you a reason to return. We look forward to welcoming you back. -Ashifa
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.