We would like to thank Erin at the Maidstone 3 store for all the help and support she gave us today. She supported us to navigate our way through a really challenging issue and was patient, polite... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolute... Voir plus
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The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the... Voir plus
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Lorena has been amazing today. She has been professional, patient and has answered all my questions making my experience of a new phone contact totally wonderful ✨✨
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Maidstone
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 12 Fremlin Walk, ME14 1QP, Maidstone, South, Royaume-Uni
- 01622671373
4,9
Excellent
89 avis
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Les gens ont aussi consulté
Thank you.
We would like to thank Erin at the Maidstone 3 store for all the help and support she gave us today.
She supported us to navigate our way through a really challenging issue and was patient, polite and understanding.
We never would have resolved the issue without her.
Thanks so much for your help Erin, it was much appreciated.
14 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hey there, thank you for taking the time to leave us such an amazing 5⭐ review! We're delighted to hear that Erin made such a positive difference during a difficult situation at our Three store.- Three Social Media Team.
Pleasant staff service
Pleasant staff service, knowledgable and efficient.
5 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hey,
This is fantastic to hear! We really appreciate the feedback.
Three Social Media Team
Lorena has been a very patient and…
Lorena has been a very patient and supportive Customer Advisor. I feel comfortable and confident with her. She is an excellent customer advisor. Thank you.
26 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Your words speak volumes, Rosemary 💙 Lorena's caring approach and dedication clearly made all the difference. Thank you for the recognition 🌟
- Three Social Media Team
Lorena has been amazing today
Lorena has been amazing today. She has been professional, patient and has answered all my questions making my experience of a new phone contact totally wonderful ✨✨
26 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi Oluwakemi, thank you for sharing this amazing 5⭐ review. It's lovely to see Lorena recognised for the care and attention she brought to your experience. We're delighted she helped make choosing your new contract such a smooth process.
Three Social Media Team
Erin was Very helpful
Erin was Very helpful. A great service very polite and efficient. Would thoroughly recommend.
19 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi Ronald, we truly appreciate your kind words about Erin. Thanks for taking the time to leave this 5 ⭐ review. - Three Social Media Team
Lorena was friendly and helpful and got…
Lorena was friendly and helpful and got what I wanted she helped helped me save money for what I wanted
14 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi there! Thank you for your kind words! ⭐ It's great to hear Lorena provided such helpful service and helped you get what you wanted at a great value. — Three Social Media Team
Erin and the shop manager was amazing
Erin and the shop manager was amazing. Full of knowledge and advice.
Erin set up my phone for me too
Thank you
27 août 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi Claire, thank you for your lovely review. We're delighted to hear Erin and the Store Manager made your visit such a positive one. It's great to know everything was handled with care and attention, helping make the process straightforward from start to finish.
- Three Social Media Team
Ask for Michael!!The experience was great from start to…
The experience was great from start to finish. I had no idea what would be the best option for me and I was able get advice on that. Michael was very knowledgeable and patient with me and made the purchase a smooth one for me.
21 août 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Thanks for sharing this, Thuba. We’re glad Michael offered clear guidance and helped you choose the option that suited you, making the whole experience feel easy and confident.
— Three Social Media Team
The staff were very helpful
The staff were very helpful, particularly Jack. Have been with 3 for several years and have never had a problem.
17 août 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hello George, it’s great to hear Jack and the team have always given you a smooth experience over the years. Thank you for sharing this – Three Social Media Team
Ive received really great service from…
Ive received really great service from lorena and she has been really helpful and polite
12 août 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Thank you for your kind words, Beverley! We’re so pleased Lorena provided such outstanding support. 😊 – Three Social Media Team
Nice to look someone in the eye and…
Nice to look someone in the eye and understand what they are saying to me. Jack was extra helpful.
11 août 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi Derek. Thank you for sharing your experience, and it is wonderful to hear that Jack provided such clear and helpful assistance during your visit. We are thrilled that you valued the face-to-face interaction, and we appreciate your support.— Three Social Media Team
Had a visit to 3 in Maidstone Erin very…
Had a visit to 3 in Maidstone Erin very helpful no problem that’s why I am with 3 thank you Erin
6 août 2026
Avis spontané
Great friendly support from Michael in…
Great friendly support from Michael in getting the best deal for the new Samsung Z8. Made the pre ordering of the new model easy.
Always use the Maidstone branch because of the staff.
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hey there, we’re really glad Michael at our Maidstone store gave you great support and helped you secure the right deal on your new Samsung Z8. We truly appreciate your recommendation. 😊
-Three Social Media Team.
Jack was great
Jack was great! He helped me move everything from my old android phone to my new iphone.
17 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi Linda, we really appreciate your feedback. It’s great to know Jack guided you through the move from Android to iPhone with ease. Thanks for taking the time to leave a review.
– Three Social Media Team
We were helped by Erin today and she…
We were helped by Erin today and she was really helpful. All queries and questions were discussed and sorted. She was very professional and understanding. Very knowledgeable about the products and services.
We left very happy.
5 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hi, there! It’s great to hear that Erin made your visit smooth and stress‑free. Her ability to listen, guide and explain clearly is something we’re incredibly proud of, and your experience reflects exactly the level of care we aim to deliver every day. 😇 - Three Social Media Team
Thank you Erin
I visited Three in Maidstone today to switch from another provider, and I had a great experience. Erin assisted me throughout the process and clearly explained each step, making sure I understood everything before moving forward. She was extremely friendly and made the whole experience smooth and stress-free. Excellent customer service!
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Your words are a real highlight, Abbie ✨ We’re pleased Erin’s attentive support at our Maidstone store made your move across feel easy to follow, with clear guidance every step of the way 😊
- Three Social Media Team
Great service from Richard in 3 shop in…
Great service from Richard in 3 shop in Maidstone … He managed to sort my problem out really happy that he went the extra mile
As an OAP so helpful would recommend this shop as all staff have been very helpful
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hey, Linda! It’s great to hear that Richard provided such attentive support and made sure everything was resolved smoothly for you. Knowing that you felt genuinely looked after means a lot to us. 😇 -Prabhjeet
Great service
Michael was amazing, very knowledgeable and helpful.
Highly recommend!
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
Hey Becky, we’re so glad you’re happy with our service from Michael, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Lorena was a amazing I broke my phone…
Lorena was a amazing I broke my phone and she helped us set up the new phone and transfer everything I’m not techi so this was a massive help to me she is a credit to your company
14 juin 2026
Avis spontané
Réponse de Three UK - 3Store Maidstone
We’re thrilled to hear this! Sam will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Ian! 🥰 -Kashish
Réponse de Three UK - 3Store Maidstone
Thank you, Gorem! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
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