Three UK - 3Store Maidstone Avis 

83
TrustScore 5 sur 5

4,9

Unit 12 Fremlin Walk, ME14 1QP Maidstone, South, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The experience was great from start to finish. I had no idea what would be the best option for me and I was able get advice on that. Michael was very knowledgeable and patient with me and made the pur... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolute... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were helped by Erin today and she was really helpful. All queries and questions were discussed and sorted. She was very professional and understanding. Very knowledgeable about the products and s... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Maidstone

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • Unit 12 Fremlin Walk, ME14 1QP, Maidstone, South, Royaume-Uni

  • 01622671373

4,9

Excellent

TrustScore 5 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(83)

32 449 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Erin and the shop manager was amazing

Erin and the shop manager was amazing. Full of knowledge and advice.
Erin set up my phone for me too
Thank you

27 août 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Claire, thank you for your lovely review. We're delighted to hear Erin and the Store Manager made your visit such a positive one. It's great to know everything was handled with care and attention, helping make the process straightforward from start to finish.
- Three Social Media Team

Noté 5 sur 5 étoiles

Ask for Michael!!The experience was great from start to…

The experience was great from start to finish. I had no idea what would be the best option for me and I was able get advice on that. Michael was very knowledgeable and patient with me and made the purchase a smooth one for me.

21 août 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Thanks for sharing this, Thuba. We’re glad Michael offered clear guidance and helped you choose the option that suited you, making the whole experience feel easy and confident.
— Three Social Media Team

Noté 5 sur 5 étoiles

The staff were very helpful

The staff were very helpful, particularly Jack. Have been with 3 for several years and have never had a problem.

17 août 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hello George, it’s great to hear Jack and the team have always given you a smooth experience over the years. Thank you for sharing this – Three Social Media Team

Noté 5 sur 5 étoiles

Ive received really great service from…

Ive received really great service from lorena and she has been really helpful and polite

12 août 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Thank you for your kind words, Beverley! We’re so pleased Lorena provided such outstanding support. 😊 – Three Social Media Team

Noté 5 sur 5 étoiles

Nice to look someone in the eye and…

Nice to look someone in the eye and understand what they are saying to me. Jack was extra helpful.

11 août 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Derek. Thank you for sharing your experience, and it is wonderful to hear that Jack provided such clear and helpful assistance during your visit. We are thrilled that you valued the face-to-face interaction, and we appreciate your support.— Three Social Media Team

Noté 5 sur 5 étoiles

Great friendly support from Michael in…

Great friendly support from Michael in getting the best deal for the new Samsung Z8. Made the pre ordering of the new model easy.

Always use the Maidstone branch because of the staff.

24 juillet 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hey there, we’re really glad Michael at our Maidstone store gave you great support and helped you secure the right deal on your new Samsung Z8. We truly appreciate your recommendation. 😊
-Three Social Media Team.

Noté 5 sur 5 étoiles

Jack was great

Jack was great! He helped me move everything from my old android phone to my new iphone.

17 juillet 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Linda, we really appreciate your feedback. It’s great to know Jack guided you through the move from Android to iPhone with ease. Thanks for taking the time to leave a review.
– Three Social Media Team

Noté 5 sur 5 étoiles

We were helped by Erin today and she…

We were helped by Erin today and she was really helpful. All queries and questions were discussed and sorted. She was very professional and understanding. Very knowledgeable about the products and services.
We left very happy.

5 juillet 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi, there! It’s great to hear that Erin made your visit smooth and stress‑free. Her ability to listen, guide and explain clearly is something we’re incredibly proud of, and your experience reflects exactly the level of care we aim to deliver every day. 😇 - Three Social Media Team

Noté 5 sur 5 étoiles

Thank you Erin

I visited Three in Maidstone today to switch from another provider, and I had a great experience. Erin assisted me throughout the process and clearly explained each step, making sure I understood everything before moving forward. She was extremely friendly and made the whole experience smooth and stress-free. Excellent customer service!

4 juillet 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Your words are a real highlight, Abbie ✨ We’re pleased Erin’s attentive support at our Maidstone store made your move across feel easy to follow, with clear guidance every step of the way 😊

- Three Social Media Team

Noté 5 sur 5 étoiles

Great service from Richard in 3 shop in…


Great service from Richard in 3 shop in Maidstone … He managed to sort my problem out really happy that he went the extra mile
As an OAP so helpful would recommend this shop as all staff have been very helpful

20 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hey, Linda! It’s great to hear that Richard provided such attentive support and made sure everything was resolved smoothly for you. Knowing that you felt genuinely looked after means a lot to us. 😇 -Prabhjeet

Noté 5 sur 5 étoiles

Great service

Michael was amazing, very knowledgeable and helpful.
Highly recommend!

20 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hey Becky, we’re so glad you’re happy with our service from Michael, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish

Noté 5 sur 5 étoiles

Lorena was a amazing I broke my phone…

Lorena was a amazing I broke my phone and she helped us set up the new phone and transfer everything I’m not techi so this was a massive help to me she is a credit to your company

14 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

We’re thrilled to hear this! Sam will be delighted to know she made your experience shine. Thanks for letting us know, it truly means a lot to us, Ian! 🥰 -Kashish

Noté 5 sur 5 étoiles

Helpful and friendly, trustworthy

Helpful trustworthy and friendly

11 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Thank you, Gorem! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet

Noté 5 sur 5 étoiles

Erin was most helpful

Erin was most helpful, polite and very informative. Patient

11 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Lydia, thank you for taking the time to leave a review. Erin will be thrilled to know her support made a real difference.
Three Social Media Team

Noté 5 sur 5 étoiles

Erin was wonderful and talked through…

Erin was wonderful and talked through all the new options clearly and idiot proof.

11 juin 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hey Neil. We're thrilled Erin made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Noté 5 sur 5 étoiles

Michael was fabulous

Michael was fabulous. Very informative and made sure we got the best deal for three 3 phones. Thank you

31 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Thanks for sharing, 🎉 Stacey! Michael clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish

Noté 5 sur 5 étoiles

Great service from Lorena and Michael…

Great service from Lorena and Michael who assisted us and went above expectations.

31 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Emily. Thank you so much for taking the time to share this, as it is fantastic to hear that Lorena and Michael provided such brilliant support and went above and beyond for you. -Shivam

Noté 5 sur 5 étoiles

Michael was super knowledgeable about…

Michael was super knowledgeable about the phones and contracts he was very helpful and patient to get us the best deals. We got three phones and contracts. Michael was very polite throughout our two visits.

16 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Wonderful to read feedback like this, Verity. Michael’s knowledge and patience really shine through, and we’re delighted he helped you find the right phones and contracts across both visits. -Manavata

Noté 5 sur 5 étoiles

Jack was informed and helpful to assist…

Jack was informed and helpful to assist us transfer all our accounts in one visit.

8 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Maidstone

Hi Kevin, thank you for the brilliant 5 ⭐ rating. We're delighted to hear Jack made the whole process smooth and straightforward for you. -Maryalex

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