Staff absolutely lovely and kind also communication was incredible they help do every step and was quick. My partner was happy of there service thanks all to Chris and Louis.
L'entreprise a répondu
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Lisez les avis des autres
Went into the store because had a problem with my account that I couldn’t sort out online, or over the phone, ( to be honest, I could not understand what the person on the phone was saying) in store t... Voir plus
L'entreprise a répondu
Great service. Always really helpful & patient with explaining things I dont understand ! Thank you Sally & Chris 🙏
L'entreprise a répondu
A* service and explained everything! Couldn’t have asked for more help from Sally and thank you so much to Chris for keeping my 3yr old entertained while sorting my SIM.
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Newark
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Stodman Street, NG24 1AT, Newark, Midlands, Royaume-Uni
- 01636704794
4,9
Excellent
97 avis
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Go Team Newark!
Hayley, Chris and the rest of the team are brilliant in the Newark store. They are always polite and give a warm welcome when entering the store. I wanted to go for a phone contract and they talked me through every option. Whilst I didn't pass they were very professional about the situation and advised me what I can do further and supported me with next steps!
Well done team, you should be very proud.
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey George, thank you for the 5⭐ review! We’re overjoyed that Hayley, Chris, and our team made your experience outstanding. We’re committed to ensuring every visit is just as positive and effortless. 😊 -Neha
Sally was an absolute star!
Went into the store just looking at phones, I was approached by Sally who asked me questions to understand my needs. She asked who my current provider was and asked if I had 5 minutes to see if she could find me a better deal - to which Sally did! I am now saving £20 a month by switching to three! I would never have even considered switching providers! Sally is an asset to your team! Thank you so much.
28 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Lorna, thank you for sharing such wonderful feedback! It’s fantastic to hear how Sally took the time to understand your needs and ended up finding you a brilliant deal. We’re so glad you had such a positive experience. 💙 -Ayesha
Réponse de Three UK - 3Store Newark
Your kind words encourages us to keep delivering excellent service, Arwa. We appreciate you taking the time to share your experience with us. -Ashifa
Very helpful
Very helpful, good knowledge of products understand of the customer needs. worth a drive to the three shop. I did try on line but give up. Well done Three keep the shops and the knowledgeable staff . Thank you.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you for sharing such thoughtful feedback! It’s great to hear that our team supported you so well and offered clear guidance throughout your experience. Hope to see you again soon! -Afaq
Sally and Hayley in Newark store
Sally and Hayley in Newark store, extremely helpful and friendly.Good knowledge of products and found me a really good deal.Thank you both
16 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thanks for this fantastic review, Vicky! We’re thrilled to hear that Sally and Hayley provided excellent support and helped you get the best deal. Hope you have a wonderful day! 🎉 -Neha
Very nice experience
Very nice experience. Great team working together, very helpful. To be honest it was exactly they type of highend customer service the hightstreet should supply.... 5*s
Thank you !
14 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you, Garry 😊 for such an uplifting review. Feedback like yours doesn’t just brighten our day 😍 it inspires us to keep raising the bar and delivering even better experiences every day. -Arvind
Fabulous service from Chad!
Fabulous service from Chad!! 😁 I was dreading going in to upgrade my phone as i have had crap service and pushy salesmen from every other shop i have been in. Chad was a refreshing change. He made me felt looked after as a customer, i could see he put in the effort to find me a decent deal and DID NOT act on the best interest of the shop rather than me, as a customer. Wow! Chad was still in training, whoever is training him up is doing a great job! Please don’t change and turn into one of those sharks with a ‘don't give a damn attitude’. I will definitely keep coming back, so will my husband, i will tell friends and family also. Thank you so much three Newark! ⭐️
9 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you, Angela! We’re thrilled Chad made your Newark store visit smooth and genuine. Your kind words mean a lot and we look forward to welcoming you again! -Suhaas
Always the best customer service
Today we were served by Chris, he was so helpful and informative of the broadband and mobile plans which made it very easy to chose. We had been served by Chris the last time we came to 3 and he is very consistent with his customer service and extensive knowledge regarding mobile devices.
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Brodie, thank you for taking the time to share your thoughts. It’s fantastic to hear that Chris continues to offer such steady support and clear guidance, making each visit feel straightforward and reassuring. -Manavata
Sally was brilliant!
Came into the shop a couple weeks ago and was greeted by Sally. I was looking to move from EE to 3, Sally gave me some prices and was incredibly helpful explaining everything in depth so I felt in safe hands. Will be coming back soon to see Sally to move over
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Woohoo! 🎉 Amazing, Grace! We’re glad Sally made your transition smooth and handled everything quickly with great care. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Prabhjeet
Great service Thankyou and helpful
Great service and helpful just need to slow down a bit a little to rushed
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey there! Glad you had a positive experience. We’ll make sure things feel more relaxed and not rushed going forward. Thanks for the 5⭐ rating. -Ayesha
Excellent service and friendly sales…
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you for sharing your experience, Shaun! We’re thrilled you received outstanding support and found the process simple and straightforward. 😊✨ -Veronica
Excellent customer service combined with superb knowledge and skill
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey Rach, this makes us smile! Chad’s eagerness to learn made a meaningful impact, and Hayley’s skill and guidance shone through with clarity. Your feedback is more than a compliment, it’s a reminder of the power of great teamwork 🤗. Thank you for making our day as memorable as we hoped to make yours 💖 -Ashifa
A massive thank you to Hayley and sally…
A massive thank you to Hayley and sally who helped out with in the shop on Saturday. They was so kind and patient with my elderly friend to help them understand and get the best deal for them. They went above and beyond
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thanks for writing an awesome review Jc. It means a lot to us that Hayley and Sally could accommodate your friend, helping them feel comfortable and confident in their purchase. We hope you both have fantastic days :) -Scott
Fist class service from valley and…
Fist class service from valley and sally
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi David, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Valley and Sally. We truly appreciate your feedback. -Manavata
Great help from the team
Chris was really helpful in explaining the different ranges of phones to go for and the right plans for me!
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Your feedback means a lot, Callum 😊. Wonderful to hear Chris and the team supported you in choosing the right phone and plan 📱✨. -Veronica
Great Customer service
Great Customer service. Very helpful and better customer service Highly recommended.
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey.
Thanks! Your review is really appreciated. -Pete
Above and beyond service
Above and beyond service from Hailey the store manager and Sally who have worked tirelessly to sort out our phone issues for months :)
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Jasmine, thank you for sharing this! 💙 We’re so pleased to hear Hailey and Sally gave you such great support. Your kind words mean a lot to us. -Neha
Superb customer service and care
Superb customer service and care. The Three Newark team are all fantastic to deal with. Not only are they extremely knowledgeable they are excellent with providing solutions and assistance with mobile phone needs and guidance. I have been a customer for several years and the service and support with the Three Newark team is consistently excellent. Highly recommend.
13 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Caroline! 🎉 It’s great to hear the Newark team has looked after you so well for so long. We're happy their advice and support hit the mark every time you visit. Thanks for the recommendation and for staying with us, we're lucky to have you! -Shivam
I’m currently with EE
I’m currently with EE , thinking of changing . Sally was amazing sorted me out with a good deal ,arranged pac code and will do data transfer ,when I’m come back in
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you for sharing this, Jane! Sally will be delighted to know she made your switch simple and arranged everything smoothly for you. We’re happy to welcome you back soon and get you connected right away. -Ayesha
Amazing service
Sally,chad and hayley amazing ,upgrade was simple ,and well documented verbally and written ,thank you
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi George, we’re so happy to hear this! Sally, Chad, and Hayley will be thrilled to hear they made your upgrade effortless. We’re always here to help whenever you need us. ☺️ -Ayesha
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