I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chad at the Newark store was very accommodating and explained all options to us. Overall a lovely guy and easy to complete the transactions.
L'entreprise a répondu
Sally and Hayley where more than helpful went above and beyond too sort major issues out fast and efficiently highly recommend 3 Newark 👍😃
L'entreprise a répondu
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Newark
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
13 Stodman Street, NG24 1AT, Newark, Midlands, Royaume-Uni
- 01636704794
4,9
Excellent
87 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service and friendly sales…
Excellent service and friendly sales representatives very helpful and very easy process from start to finish. Good value for money.
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you for sharing your experience, Shaun! We’re thrilled you received outstanding support and found the process simple and straightforward. 😊✨ -Veronica
Excellent customer service combined with superb knowledge and skill
Chad is a trainee in store and greeted and engaged me beautifully this morning. First impressions are so important and Chad did not disappoint.
Both Chad and his manager (Hayley?) were quick to assist not only with my original request (Hayley showing amazing skill and knowledge, Chad clearly engaged and keen to learn from her), but ably assisted with a couple of smaller requests before my leaving the store. I was very impressed.
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey Rach, this makes us smile! Chad’s eagerness to learn made a meaningful impact, and Hayley’s skill and guidance shone through with clarity. Your feedback is more than a compliment, it’s a reminder of the power of great teamwork 🤗. Thank you for making our day as memorable as we hoped to make yours 💖 -Ashifa
A massive thank you to Hayley and sally…
A massive thank you to Hayley and sally who helped out with in the shop on Saturday. They was so kind and patient with my elderly friend to help them understand and get the best deal for them. They went above and beyond
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thanks for writing an awesome review Jc. It means a lot to us that Hayley and Sally could accommodate your friend, helping them feel comfortable and confident in their purchase. We hope you both have fantastic days :) -Scott
Fist class service from valley and…
Fist class service from valley and sally
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi David, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Valley and Sally. We truly appreciate your feedback. -Manavata
Great help from the team
Chris was really helpful in explaining the different ranges of phones to go for and the right plans for me!
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Your feedback means a lot, Callum 😊. Wonderful to hear Chris and the team supported you in choosing the right phone and plan 📱✨. -Veronica
Great Customer service
Great Customer service. Very helpful and better customer service Highly recommended.
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hey.
Thanks! Your review is really appreciated. -Pete
Above and beyond service
Above and beyond service from Hailey the store manager and Sally who have worked tirelessly to sort out our phone issues for months :)
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Jasmine, thank you for sharing this! 💙 We’re so pleased to hear Hailey and Sally gave you such great support. Your kind words mean a lot to us. -Neha
Superb customer service and care
Superb customer service and care. The Three Newark team are all fantastic to deal with. Not only are they extremely knowledgeable they are excellent with providing solutions and assistance with mobile phone needs and guidance. I have been a customer for several years and the service and support with the Three Newark team is consistently excellent. Highly recommend.
13 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Caroline! 🎉 It’s great to hear the Newark team has looked after you so well for so long. We're happy their advice and support hit the mark every time you visit. Thanks for the recommendation and for staying with us, we're lucky to have you! -Shivam
I’m currently with EE
I’m currently with EE , thinking of changing . Sally was amazing sorted me out with a good deal ,arranged pac code and will do data transfer ,when I’m come back in
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Thank you for sharing this, Jane! Sally will be delighted to know she made your switch simple and arranged everything smoothly for you. We’re happy to welcome you back soon and get you connected right away. -Ayesha
Amazing service
Sally,chad and hayley amazing ,upgrade was simple ,and well documented verbally and written ,thank you
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Newark
Hi George, we’re so happy to hear this! Sally, Chad, and Hayley will be thrilled to hear they made your upgrade effortless. We’re always here to help whenever you need us. ☺️ -Ayesha
The manager was fabulous
The manager was fabulous, so friendly and helpful and the whole process of changing packages and phone was done in far less than an hour.
20 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Hey Carol! We’re thrilled to hear you had a wonderful experience. Thank you for your 5⭐ review. -Neha
A real help, sorted my problem 😁
Went in to the Newark store on the off chance someone could help with a settings problem on my Samsung phone which had lost its connection to WiFi calling. I spoke to Chris who was really helpful and sorted the problem for me and I'm not even a customer of Three. He knew exactly where to go in the phone settings. A Life saver for an old man with little knowledge on phone set up.
29 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
We’re delighted to hear this! 🌟 Chris’s expertise and kindness truly shone through, and we’re thrilled he could get everything sorted so smoothly for you. -Neha
Réponse de Three UK - 3Store Newark
Hey Kay, it’s wonderful to know your visit was positive and handled with care. Thanks for the 5⭐ review! -Neha
Good and helpful staff went above and…
Good and helpful staff went above and beyond being completely helpful i left totally satisfied
16 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Thanks for the 5 ⭐ review, Stuart! We’re glad our team could assist you. This is really lovely to hear. -Manavata
The manager finding us the best deal…
The manager finding us the best deal and the lady that processed it all. Was quick easy and they were lovely!
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Hello Mark! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha
Réponse de Three UK - 3Store Newark
We appreciate that, Mark, thank you for the 5 stars :) -Scott
Assistant manager Chris at newark on…
Assistant manager Chris at newark on trent branch was fantastic even though to broadband didn't work in our area both getting and taking equipment back was so easy
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Hey.
Thanks! Your review is really appreciated. -Pete
Sally and Haley made switching from O2…
Sally and Haley made switching from O2 and virgin media really simple and easy
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Excellent customer service
Excellent customer service, girls were really helpful and friendly first class service.
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
Hi Clare, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Fantastic ladies Hayley and jasmine…
Fantastic ladies Hayley and jasmine giving me lots of support. Very much appreciated.
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Newark
That's super, Starbuck. We're glad Hayley and Jasmine could give you their attention :) -Scott
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.