Three UK - 3Store Newbury Avis 

29
TrustScore 4.5 sur 5

4,6

80 Northbrook Street & 1 Cromwell Place, RG14 1AE Newbury, South, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Max was extremely helpful and knowledgeable. Guided through accounts with ease. Will miss the 3 experience when they move to Vodafone

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the most fantastic experience with max from three in Newbury. I came to upgrade my phone and broadband. So knowledgeable in all aspects of his job. Super polite and made me feel very comfortable a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been into store today after receiving fantastic service previously. Able absolutely saved the day after my old phone falling in water !!! I now leave with a new phone, all set up, he is the most... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tom and Abel were both very polite and helpful to my husband and I when we visited the Newbury Store to sort out the issue of my husband's phone account being suspended. Not only did they sort it effi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Newbury

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 80 Northbrook Street & 1 Cromwell Place, RG14 1AE, Newbury, South, Royaume-Uni

  • 0163533170

4,6

Excellent

TrustScore 4.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,6

Tous les avis

(29)

32 489 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Tom and Abel were both very polite and…

Tom and Abel were both very polite and helpful to my husband and I when we visited the Newbury Store to sort out the issue of my husband's phone account being suspended. Not only did they sort it efficiently and speedily but they have also put us on a much better plan to include free and unlimited roaming,for very little increase in cost.. Well worth a visit to the 3 store. Thank you both

12 décembre 2025
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Réponse de Three UK - 3Store Newbury

Hey Margaret, this is what we love to hear! We’re so happy this is the service you received from Tom and Abel, we’ll certainly be passing your feedback on. -John

Noté 5 sur 5 étoiles

Great help and advice on my new phone.

Great help and advice on my new phone.

6 décembre 2025
Avis spontané
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Réponse de Three UK - 3Store Newbury

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Noté 5 sur 5 étoiles

Wonderful great experience AabelA

1 décembre 2025
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Réponse de Three UK - 3Store Newbury

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael

Noté 5 sur 5 étoiles

Abel was fantastic.

Abel was fantastic.. thank you

21 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Newbury

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Noté 5 sur 5 étoiles

Brilliant service

20 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Newbury

Thanks for this fantastic 5⭐ review, Sophie. We appreciate you taking the time to send this over! Have a great day 😊 -Jade

Noté 1 sur 5 étoiles

Worst customer service of any company

3 mobile you have got to have the worst customer services any company in Europe repeatedly said you are going to call me back 4 days later no call and no phone but you continue to want more and more money with out getting the fault fix. SHOCKING CUSTOMER SERVICE

16 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Newbury

Hi Mark, we're sad to hear you're having issues with getting in touch with our team. If you're due a call back from the complaints department and haven't recieved this, please reach out to the team and they'll be able to investigate what's going on; https://bit.ly/2PmAIzQ -Maxine

Noté 5 sur 5 étoiles

Excellent both Abel and Tom angelo

13 novembre 2025
Avis spontané
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Réponse de Three UK - 3Store Newbury

Thanks for this amazing 5⭐ review, Joanna. We really do appreciate you taking the time to send this over! Great work Abel & Tom 🎉 -Jade

Noté 5 sur 5 étoiles

Everything is well.Staff are great.im…

Everything is well.Staff are great.im happy to be with 3 18 years and never changed

6 novembre 2025
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Réponse de Three UK - 3Store Newbury

Wow, Rositsa, we appreciate your loyalty. That means the world to us. Thank you for your review :) -Scott

Noté 5 sur 5 étoiles

We came in today to get help with our…

We came in today to get help with our WiFi and Maximus was amazing help and took us though all what we needed to do and made the process really easy amazing staff and amazing help

2 novembre 2025
Avis spontané
Logo de Three UK - 3Store Newbury

Réponse de Three UK - 3Store Newbury

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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