I came in to get help with pop ups on my phone and Immanuel helped me within 5 minutes and my phone was as good as new!
L'entreprise a répondu
Établissement
Changer d'établissementUnit 72 The Guineas Shopping Centre, CB8 8EQ Newmarket, Midlands, GB
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Lisez les avis des autres
Friendly, nice and informative
L'entreprise a répondu
Lucia and Addison were initially helping me purchase a new phone and contract. Despite the abrupt change to the purchase with it just being the sim plan, they were very accommodating to the sudden c... Voir plus
L'entreprise a répondu
Tegan was extremely helpful and patient, my phone was dancing around, Tegan explored different options but I did need a new phone, my phone was quite old and had done well tbh. Thank you Tegan for al... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Newmarket
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 72 The Guineas Shopping Centre, CB8 8EQ, Newmarket, Midlands, Royaume-Uni
- 01638662503
4,8
Excellent
69 avis
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Les gens ont aussi consulté
I came in to get help with pop ups on…
I came in to get help with pop ups on my phone and Immanuel helped me within 5 minutes and my phone was as good as new!
14 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Keith! Thanks for the awesome review. ✨ We are so happy Immanuel got those pop-ups sorted for you so rapidly and got your phone back to its absolute best so quickly! – Three Social Media Team
Great as always
Lucia helped me set up my voicemail. Great service as always
3 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Shirley, thanks for the lovely feedback. We’re glad to hear that Lucia delivered exceptional assistance in setting up your voicemail and that everything was handled smoothly without any hassle.
– Three Social Media Team
Hi he was very helpful and got things…
Hi he was very helpful and got things sorted for me and also very kind
3 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Thanks a ton, Steve! 🎉 We’re so glad everything went perfectly with our staff. See you soon! 🥰 — Three Social Media Team
Fantastic people that go the nth degree…
Fantastic people that go the nth degree to help! Lucia is amazing!
Very friendly and helpful, well worth a visit to the Newmarket store!
21 août 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hey Helen, we’re really glad to hear you had such a great experience at our Newmarket store, and we’re delighted that Lucia made such a positive impact during your visit. We truly appreciate your feedback.
-Three Social Media Team.
Addison was best person we have ever…
Addison was best person we have ever dealt with Very knowledgeable and effient
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Thanks for this fantastic review! We’re thrilled to hear Addison provided excellent support. – Three Social Media Team
Addison
Addison, absolutely amazing supporting me through getting me a new phone and the customer service has been brilliant
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Charlie, we are glad Addison made the upgrade process easy and offered such brilliant support throughout. Thank you for sharing your experience.
Three Social Media Team
Excellent customer service from Mica
Excellent customer service from Mica, and friendly welcome by Immanuel.
The store is also nicely air-conditioned, which is great for both customers and for the wellbeing of your staff in these temperatures
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Such a joy to read this, Chan 💫 it’s beautiful to know Mica and Immanuel gave you such a warm, top‑tier welcome, and our refreshing environment kept you comfortable. Here’s to more happy moments coming your way 😊
- Three Social Media Team
Excellent customer service from mica
Excellent customer service from mica, she was very helpful and kind. She helped me pick out a new data plan which was urgently needed, I will be with three forever.
27 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Anaya. It is incredible to read your comment, and we are absolutely thrilled that you plan to stay with us for the long haul. We know how crucial it is to get your connectivity sorted quickly when it matters most, and we are so glad that Mica provided such kind and efficient guidance. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Immanuel very pleasant and helpful to…
Immanuel very pleasant and helpful to an old dear that’s struggling with tech. Newmarket branch.
Thank you Keith Hore 26/06/26
26 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Yay, Lynne 🎉 We're so glad Immanuel provided such capable and clear guidance at our Newmarket branch 🌸
- Three Social Media Team
Lucia was absolutely amazing
Lucia was absolutely amazing. Handled all our phone and internet needs. Answered the loads of questions we had, and even gave some travel advice. Would highly recommend!
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Keyonna. Thank you so much for the recommendation. We are delighted to hear that you had such a positive experience and received such comprehensive assistance from Lucia with your mobile, internet, and travel queries. -Shivam
Lucia was amazing
Lucia was amazing. Very helpful and quick setting up our service.
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Teresa. Thank you so much for the feedback. We are delighted to hear that you had such a positive experience and received such efficient assistance from Lucia with your setup. -Shivam
Fantastic despite a purchase change from me
Lucia and Addison were initially helping me purchase a new phone and contract. Despite the abrupt change to the purchase with it just being the sim plan, they were very accommodating to the sudden change in circumstance and even had a joke about it. (Utterly embarrassing on my end)
They were utterly fabulous!!
16 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Harry, thanks so much for sharing this brilliant feedback. It’s wonderful to hear how smoothly Lucia and Addison supported you, even with the last‑minute change. Their flexibility and good humour clearly made the whole experience much easier for you. 😇 -Prabhjeet
Addison was very helpful with my…
Addison was very helpful with my contract.
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Wow, Nasrullah! It feels incredible to know Addison made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Great service fast And friendly!
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Lupe, we’re pleased the service was quick and welcoming for you. We appreciate your review. -Ayesha
Addison has done a wonderful job…
Addison has done a wonderful job helping me and I recommend her to anyone
30 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Ray, we’re really pleased Addison made the experience so positive for you. Thank you for recommending her. 😀 -Ayesha
Immanuel was very helpful and even set…
Immanuel was very helpful and even set up my new phone!
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hi Ileana, we’re thrilled to hear this! 💙 Immanuel made everything smooth and hassle-free with the phone setup. Thanks for sharing your experience! -Neha
Good services and great customer care!
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
That’s amazing, Buli! We’re thrilled you had such a positive experience. Thank you for recognising our service and customer care 😊✨🙌 -Ayesha
Addison was awesome in restoring my…
Addison was awesome in restoring my WhatsApp for me! Thank you Addison!
21 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hey, Shirley! We're absolutely delighted to hear that Addison was awesome and successfully got your WhatsApp restored for you. Thank you so much for the feedback! 😇 -Prabhjeet
Mica was awesome
Mica was awesome! Very helpful, got me exactly what I needed. Thanks Mica!!
17 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Hey Jake, you've just made our day ✨ We’re thrilled Mica used her stellar expertise to secure exactly what you required with such prompt care. Here's to many more fantastic moments ahead ❤️ -Arvind
Good im happy
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Newmarket
Thank you for your 5⭐ review, Adrian! It’s great to hear our team took care of everything for you. We hope to see you again soon! -Ayesha
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