In the store today with Mark and he got me set up with a cracking deal on a new phone. I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower tha... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 21 The Abbey Centre, Longwood Road, BT37 9UH Newtownabbey, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I visited the 3 phone shop in the Abbey centre today and was dealt with by Andy who I found to be very informative, knowledgeable in his role and carried out my request with ease. We ended up purchasi... Voir plus
L'entreprise a répondu
I came in to price for a new iPhone as I was due an upgrade. I received great customer service where I was informed of my contract options and went through my previous contract to see if I required an... Voir plus
L'entreprise a répondu
Absolutely brilliant experience with Three from start to finish! I recently purchased a new phone and the whole process was seamless, quick, and hassle-free. The staff were incredibly helpful, knowled... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Newton Abbey
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 21 The Abbey Centre, Longwood Road, BT37 9UH, Newtownabbey, North, Royaume-Uni
- 02890851615
4,9
Excellent
78 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
The Three employee that dealt with me…
The Three employee that dealt with me was extremely knowledgeable and nice to deal with.
7 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Mark, thank you for your review. We're delighted to hear you received knowledgeable support and had such a positive experience during your visit.— Three Social Media Team
Christina has went above and beyond for…
Christina has went above and beyond for us over the past month getting a few things sorted.
2 octobre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey Lorna, we’re thrilled to hear this! 🌼 Christina will be delighted to know they made your experience shine. Thanks for letting us know, it truly means a lot to us! 🥰 — Three Social Media Team
Réponse de Three UK - 3Store Newton Abbey
Hi Gerald, thank you for sharing this amazing 5⭐ review. It's wonderful to know the support you received was delivered with care and consideration. We appreciate your feedback.
Three Social Media Team
Fantastic customer service
Fantastic customer service, Tina made the purchase simple and was extremely helpful
14 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Lisa, thank you for your review. It's wonderful to hear Tina made everything straightforward and ensured the process ran smoothly. We appreciate you taking the time to share your feedback.
Three Social Media Team
Saved me money and fixed my phone in…
Saved me money and fixed my phone in same sitting! Simple customer service done well!
11 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hello Danny, we’re glad our team could make things easier and get your device fixed during your visit. Thank you for the 5 ⭐ review! - Three Social Media Team
Helpful friendly service
11 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Paula! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review.
Réponse de Three UK - 3Store Newton Abbey
Hi Marc. We're absolutely thrilled to hear that our team member provided such wonderful service!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Réponse de Three UK - 3Store Newton Abbey
Hey Grace. It's wonderful to hear that our team provided such a positive and helpful experience for you. We truly appreciate you taking the time to share your kind words.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Tina was a very knowledgeable and…
Tina was a very knowledgeable and didn't push a sale. She worked hard to get the very best deal for me
10 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Erik. What a fantastic review to receive. We're delighted to hear Tina was so knowledgeable and worked hard to get you the best deal. Thank you for taking the time to share your experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Staff were so helpful and friendly.
7 septembre 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Joanne, it’s lovely to know our team created such a positive experience for you. Thanks for taking the time to share your kind words — Three Social Media Team
Eva in shop was so helpful sorted out…
Eva in shop was so helpful sorted out how to clear a virus of my phone
Very quick and efficient
19 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey there! We’re overjoyed you left the shop feeling valued and completely sorted. Eva is a total champ for fixing that up so fast! ⭐ — Three Social Media Team
Gareth was extremely helpful &…
Gareth was extremely helpful & explained everything very well.
19 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
We appreciate your feedback, Betty. It’s great to know Gareth walked you through everything with clarity and made the experience comfortable.
— Three Social Media Team
3 Abbeycentre
The staff in 3 Abbeycentre were and always have been very helpful with both explaining their plans/products/services
As well as trying to help get you the best deal
I will happily keep returning to them for my phones
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Thank you for the brilliant 5⭐ review, Ethan! It’s fantastic to hear that the Abbeycentre team consistently provides clear guidance and helps you find the right options.-Three Social Media Team
Andrew the assistant manager very…
Andrew the assistant manager very helpful and informative
15 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Louise, thank you for your feedback. We’re pleased Andrew made such a positive impression. — Three Social Media Team
Received excellent customer care and…
Received excellent customer care and service from Tina at the three shop in Abbeycentre very professional and friendly
14 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Tara. We are delighted that you received such professional and friendly care from Tina at our Abbeycentre store today. Thank you for sharing your experience and highlighting the great service.— Three Social Media Team
Great service and a great deal
In the store today with Mark and he got me set up with a cracking deal on a new phone.
I never felt any pressure to pick a particular plan and we discussed various options, both higher and lower than what I am currently paying, and helped me match it to my current usage.
Would very much recommend.
13 août 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Alanagh, thank you for sharing your experience. It’s great to hear Mark helped you explore different plans and find something that genuinely suits your usage. We’re delighted you left the store feeling confident in your choice.
– Three Social Media Team
Excellent customer service from Andy…
Excellent customer service from Andy was very helpful and had great insight and was very friendly
24 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey Rory, thank you for sharing this feedback! We’re thrilled that Andy gave you such a fantastic experience. 🌟 – Three Social Media Team
Great customer service very friendly…
Great customer service very friendly and helpful!
22 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Benedict, your kind words mean a lot. We’re delighted our staff could support you so well. Thanks for choosing us and for leaving such a positive review.
– Three Social Media Team
Very clear and informative.
Very clear and informative.
Staff member made my upgrade a breeze
18 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hey there! Thanks for your feedback, Our team always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Good customer care
Mary was Very good and well experienced.
Good communication skills
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Newton Abbey
Hi Irene, thank you for the wonderful 5⭐ feedback. We’re glad to know that Mary delivered expert assistance, communicated clearly, and made your experience seamless.
– Three Social Media Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.