Brett was kind and friendly. He helped me with exploring the options and getting set up quick so I could have my broadband ready. He's also offered further help if needed once I am good to go and said... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA North Shields, North, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Truly amazing service from Andy, Always worry about getting new phones, it was made painless thabks to andy.
L'entreprise a répondu
Fantastic service! A nice friendly man called Brett helped me out. I urgently needed some help regarding a dementia friendly phone for my Dad and had issues talking to another provider on the phone! B... Voir plus
L'entreprise a répondu
An incredible customer service experience from Paul, Brett and Aki. From having to get a new handset after my phone was stolen to getting my business line number back up and running due to complicatio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store North Shields
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
45 Bedford Way, Unit 13, The Beacon Shopping Centre, NE29 6QA, North Shields, North, Royaume-Uni
- 01912574774
4,9
Excellent
106 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant service today with AKI needed…
Brilliant service today with AKI needed a new phone and he was excellent at explaining everything. Got me a great deal, very happy.
Definitely recommend. Thank you
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Charlotte, your wonderful feedback has filled us with joy! We’re thrilled that Aki delivered an exceptional experience and helped you secure a great deal. We hope you’re enjoying your new device. -Suhaas
Aki was excellent and answered…
Aki was excellent and answered everything with great detail
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Hey there, we're happy to hear that Aki made the experience fantastic for you. Thanks for the awesome 5 ⭐ review! -Afaq
Aki was great
29 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Sammad, your experience is truly a gift ☺️. Hearing that Aki has made your visit excellent is the greatest reward we could ask for. Wishing you a wonderful rest of your day ✨ -Ashifa
Great service from Andy and Paul
Great service from Andy and Paul. I had a virus on my phone and had my phone fixed for free. I also switched my broadband to Three for half the price I was paying. Very happy
21 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Wow, what an awesome review! 🎉 Andy and Paul really powered up your day with a free phone fix 📱 and a broadband deal that cuts your bill in half 💸. Love this energy! ⚡ -Veronica
Had a huge problem with my phone
Had a huge problem with my phone, couldn't get anything to work, came into north shields shop today and seen Brett, I had to get a different phone as mine was completely broken. Service was fast, helpful and I'm very satisfied with outcome. Would recommend Brett and three shop in North shields to anyone
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
That’s impressive, Julie. We’re glad Brett at our North Shields store was able to turn a tricky phone issue into a smooth solution with great care and support. Your feedback truly brightened our day. ☺️ -Prabhjeet
Réponse de Three UK - 3Store North Shields
Hello Hazel, thank you so much for your 5 ⭐ review! 🎉 We’re glad you enjoyed our services, and we’re always here to help. ☺️ -Kashish
Great help and service
Paul patient and really helpful. Very efficient. Over and above what I expected. New phone and tablet all setup. Highly recommended.
14 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Thank you for your feedback, Valerie. We’re delighted Paul went the extra mile to get everything set up for you. -Shivam
Andy was very helpful very polite
13 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Hey Mrs. Taylor! 🎊 That’s great to hear. Hats off to Andy for making the experience epic. Your feedback means a lot to us! -Ashifa
Réponse de Three UK - 3Store North Shields
Hey.
Thanks! Your review is really appreciated. -Pete
Amazing service from Andy
Amazing service from Andy, looked all our accounts and saves me a ton of money l.
Credit to three A+++
7 janvier 2026
Avis spontané
Réponse de Three UK - 3Store North Shields
Hi Raymond, thanks so much for your amazing review! Andy will be super happy to know he made such a difference for you. 🌟 We hope you have a lovely day! ☺️ -Ayesha
5* service
Aki was amazing from start to finish! Highly recommanded! Thanks again guys!!!
31 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
Wow, Geoffrey, this is fantastic to hear! Aki will be overjoyed with your kind words. Thank you for choosing us! Wishing you a Happy New Year ✨ -Ayesha
5G hub experience
Very fast and straightforward process, with no issues.
31 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
That’s wonderful, Hassan. We’re glad that our team was able to make your experience remarkable. We truly value your feedback. -Manavata
Excellent service and helpful advice…
Excellent service and helpful advice and nice and quick from Aki
24 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
Thank you for your 5 ⭐ review, Paul! We’re thrilled to hear Aki made everything straightforward and provided such great support -Shivam
Aki helped us with a replacement sim
Aki helped us with a replacement sim. Very helpful
23 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
Hi Amanda, it’s good to hear that Aki could assist with your recent sim request and make the process straightforward for you. Thank you for choosing us and for the 5 ⭐ review. -Kishan
Paul the assistant manager
Paul the assistant manager, was so helpful today. From start to finish he helped me set up my brand new iPhone and nothing was to much for him.
Thanks Paul, I will definitely be back into store to see you. Exceptional customer service.
10 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
Hey Marc, thanks a ton for the 5 ⭐ review. Great to hear Paul made your visit fabulous. Hope to see you soon! -Afaq
Amazing service by Andy
6 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
The young man was very informative and…
The young man was very informative and gave us a plan that was suitable and affordable for our needs.
3 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
We're glad to hear that you were offered a plan that suited your needs, that's brilliant, Linda :) -Scott
Réponse de Three UK - 3Store North Shields
This is what we like to hear. Thanks for the 5⭐ review! Great work Andy 🎉 -Jade
Andy was amazing
Andy was amazing, gave me all the info and advice without any hard sell. Top marks from me!
2 décembre 2025
Avis spontané
Réponse de Three UK - 3Store North Shields
We totally appreciate your 5* review - Have a nice day -Maxine
Réponse de Three UK - 3Store North Shields
Hey Vidaei, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.