Company isn’t the best however the lovely lady Gabriela that helped us while we was in the Norwich store today was absolutely brilliant. Not only was she helpful in sorting our sim contracts but she w... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement115, Merchants Hall Lower Ground, Chapelfields Shopping Centre, NR2 1SH Norwich, Midlands, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I am a complete technophobe when it comes to phones and delay replacing them (let alone changing service provider) because it stresses me out so much. Nathan was patient and explained everything to me... Voir plus
L'entreprise a répondu
Patiently attend to clients
L'entreprise a répondu
Bought two phones from Three Norwich...Reece is incredible: knows all the details, has the answer to any question, he is friendly and willing to help. Really, really happy with the service provided!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Norwich (Chapelfields)
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
115, Merchants Hall Lower Ground, Chapelfields Shopping Centre, NR2 1SH, Norwich, Midlands, Royaume-Uni
- 01603617167
4,8
Excellent
54 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent customer service
Excellent customer service , Gabriela thank you for your service .
2 février 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
That’s amazing, Stefan. Gabriela’s dedication shines through in the way she assisted you, creating a positive outcome. Have a great day 😊 -Manavata
Great service
Kirstie she’s been very helpful and made everything right for me Thanku very much
2 février 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Really helpful on supporting with a new…
Really helpful on supporting with a new plan
2 février 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hey Karmen, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Dom was helpful and great when sorting a few issues
It was constructive and genuinely helpful good employee
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
What a sweet 5⭐ rating, Philip! We’re heartened to know this has been your experience with us. Wishing you a bright and joyful day ahead! 🌸 -Ayesha
Good buying and upgrade experience.
Very helpful, courteous and excellent knowledge. Thank you.
28 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hey John, that’s awesome! We’re so glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Kirstie was so helpful and went above…
Kirstie was so helpful and went above and beyond
24 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
That's impressive, Daniela. We're super happy to hear that Kirstie gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hi Desai, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Experience was extremely best with…
Experience was extremely best with Gabriela. She was very cooperative with us. Gave all important information which we need to know. Overwhelmed experience. Thank you very much.
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Kirstie has given amazing and honest
Kirstie has given amazing and honest, helpful support.
10 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Réponse de Three UK - 3Store Norwich (Chapelfields)
That’s amazing, Prisca! We really love hearing that from our customers. Thank you so much for the 5⭐ review! Wishing you a wonderful day 😊 -Ayesha
Gabriela was very helpful in helping me…
Gabriela was very helpful in helping me make the right decision on a new phone.
5 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hey Joseph, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Gabriel
Gabriel, in your Norwich Chantry place is always so welcoming and extremely helpful, she is an asset to your company
2 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Wow, Sally, thank you for your glowing 5 ⭐ review and kind words. We’re delighted Gabriel made your visit smooth and enjoyable. Wishing you a Happy New Year 🎊 -Arvind
Excellent service fromGabriela
31 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Superb, Shepherd! 🌟 A big shoutout to Gabriela for making your experience truly extraordinary. Thank you for your kind words! 💛 -Ashifa
Great service
Great service
Gabriela was very helpful ,sorted me out with a great deal and very friendly ! Will definitely come back
30 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Wow, we absolutely love hearing this, Svetlana! Thank you for the fantastic 5 ⭐ review. Have a wonderful day! -Afaq
Gabriel was very helpful and was able…
Gabriel was very helpful and was able to answer all questions thankyou
29 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
We love hearing this, Lindsay! 🎊 Gabriel’s effort truly made a difference and we’re excited to keep delivering great service. -Shivam
Gabriel was very informative would…
Gabriel was very informative would recommend
29 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hey Anthony, we appreciate you writing an excellent review. We're glad Gabriel could help :) -Manavata
Perfect great service from Gabriela
26 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Thank you, Julia! Gabriela made sure everything went smoothly, and we truly value your 5 ⭐ feedback. -Shivam
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Réponse de Three UK - 3Store Norwich (Chapelfields)
Hi Barry, thank you for your 5 ⭐ review and for taking the time to share your experience! It’s fantastic to hear that you received amazing support from Gabriela. -Prabhjeet
Fast and fantastic service from kirsty…
Fast and fantastic service from kirsty this morning. This lady deserves a Christmas bonus
18 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Norwich (Chapelfields)
Wow Ali! 🎉 That’s awesome! A big shoutout to Kirsty for going above and beyond to make your experience exceptional. She’ll be delighted to know her efforts truly made a difference. Wishing you a joyful and magical Christmas! 🎄✨ -Neha
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.