Three UK - 3Store Nottm (Victoria Ctr) Avis 

157
•
TrustScore 5 sur 5

4,9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge. Maryam served me, knew exactly what I was looking for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Nottm (Victoria Ctr)

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, Royaume-Uni

  • 01159240676

4,9

Excellent

TrustScore 5 sur 5

157 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(157)

33 970 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Had excellent customer service

Had excellent customer service. Maryam spent a lot of time going through all the packages to find the best deal for me and was extremely helpful and polite. Thanks and much appreciated

4 septembre 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Stuart, thanks for the amazing feedback. We're glad to hear that Maryam delivered outstanding support with a warm approach, thoroughly walked you through the available options, and helped you find the best deal that suited your needs.

- Three Social Media Team

Noté 5 sur 5 étoiles

Really friendly and helpful staff…

Really friendly and helpful staff helped to explain my options and found me the best deal for my budget.

28 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Jennifer, thank you for your review. We're delighted to know the team provided clear guidance and helped find a suitable solution. We appreciate your support.

Three Social Media Team

Noté 5 sur 5 étoiles

Shaheen was best woman help my so nice…

Shaheen was best woman help my so nice tanks

26 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hey Florin, we’re so happy to know that Shaheen was able to help you. Thank you for sharing your 5⭐ review! - Three Social Media Team

Noté 5 sur 5 étoiles

Raheem was very polite and helpful when…

Raheem was very polite and helpful when upgrading. Great service

25 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Thank you for sharing this feedback, Amy! We're glad Raheem made the upgrade process smooth and easy for you. 😊 – Three Social Media Team

Noté 5 sur 5 étoiles

He was helpful and explained everything…

Raheem was helpful, friendly and explained everything perfectly

24 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hello Senait,

We really appreciate you taking the time to leave a review. It's wonderful to know that Raheem was approachable, supportive, and able to explain things clearly throughout your interaction.
– Three Social Media Team

Noté 5 sur 5 étoiles

Hii maryam was really helpful and…

Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process .

Regards,
Yours faithful customer
Saumil.

24 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Saumil, thank you for your review. We're delighted Maryam made the purchasing process clear and straightforward and provided a positive experience from start to finish. 😊
- Three Social Media Team

Noté 5 sur 5 étoiles

Good stuff and great work Rahim good guy

Good stuff and great work Rahim good guy

24 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Musaab, thanks for sharing this — great to hear Rahim looked after you so well. We’re really glad you had a positive experience.— Three Social Media Team

Noté 5 sur 5 étoiles

Shaheem and Raheem provided excellent…

Shaheem and Raheem provided excellent service. They were very professional, friendly, and helpful.

21 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Ali, thank you for taking the time to share your review. The approach shown by Shaheem and Raheem helped make your interaction a positive one, with their professionalism and support making a difference. — Three Social Media Team

Noté 5 sur 5 étoiles

Such a great experience today in…

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible options available. He took his time and explained everything in detail and also reiterated everything back me.Suresh is very professional and very respectful. He knows how to deal with his customers and maintain the relationship I will be definitely recommending three and Suresh to all my friends and family members. See you again

19 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Olegas, we’re pleased to hear how Suresh made your visit a positive one by taking the time to listen, guide you through the available options, and provide clear explanations throughout. It’s great to know his professional and respectful approach helped you feel confident, and we appreciate your kind recommendation. — Three Social Media Team

Noté 5 sur 5 étoiles

I visited Victoria centre with contract…

I visited Victoria centre with contract issues and Suresh was very helpful. He helped me sort out everything and went above and beyond to make me understand. He was very professional and respectful all the time. Suresh is very polite and looks after his customers. He is professional and has amazing attitude. Thank you Suresh.

7 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Mohammad. Our team at the Victoria Centre always aims to deliver top-tier support, and it is wonderful to know Suresh took such respectful, thorough care of your account issues. Thank you for noticing his dedication and amazing attitude during your visit.— Three Social Media Team

Noté 5 sur 5 étoiles

Maryam from nottingham victoria centre

Maryam from nottingham victoria centre, was kind and very patient. She helped me with my phone and gave me excellent service. Very happy thank you.

3 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Robert, thank you for taking the time to share your experience. It's great to know that Maryam gave you the support you needed. 😊 – Three Social Media Team

Noté 5 sur 5 étoiles

Raheem was very helpful

Raheem was very helpful, top man 👌🏻

2 août 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi there, we’re thrilled that Raheem delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
– Three Social Media Team

Noté 5 sur 5 étoiles

It was a great customer service due to…me having Alzheimer's Disease

It was a great customer service due to me having Alzheimer's Disease made me understand what phones I could have and broken it down for me. Think the name of the person is Samaz can't spell it sorry.

28 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Leon,

Thank you so much for sharing your experience. We're truly glad the support you received made choosing a phone easier and more comfortable for you. It’s wonderful to hear that Samaz took the time to explain everything in a way that suited your needs. Your kind words will mean a lot to us, and we appreciate you for expressing this so thoughtfully. - Three Social Media Team

Noté 5 sur 5 étoiles

Sueresh amazing customer service and quick to…

amazing customer service and quick to help with our enquiry

25 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Shontay, thanks for the great feedback. We’re happy to know that Sueresh delivered top tier assistance, resolved all your queries quickly, and created a seamless experience.
— Three Social Media Team

Noté 5 sur 5 étoiles

Shaheen the manager in store was…

Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

23 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much for sharing this, Amanda! Shaheen is top-notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! — Three Social Media Team

Noté 5 sur 5 étoiles

Shaheen was super helpful and helped…

Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

23 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hey Shalis, thanks for sharing your feedback. We’re really glad to hear Shaheen offered such supportive and friendly help throughout your experience 😊
-Three Social Media Team.

Noté 5 sur 5 étoiles

Maryam has gave a great service

Fantastic service very patient made us feel very comfortable great customer service

22 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much for the top rating! ⭐ It is wonderful to hear that Maryam looked after you so brilliantly and made sure you felt completely at ease throughout. 😊 — Three Social Media Team

Noté 5 sur 5 étoiles

I had the best experience

I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

21 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Hi Hajra, your message brightened our day. We’re happy Suresh was able to guide you with patience and make the whole process feel easy.
– Three Social Media Team

Noté 5 sur 5 étoiles

Suresh’s

Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

16 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much, Allan! 🎉 We’re delighted Suresh could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.

Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.

By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.

We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!

A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

15 juillet 2026
Avis spontané
Logo de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Your shout‑out is WOW 🎯 Morris. We’re overjoyed Jasmine’s expert guidance at our Victoria Centre Nottingham store turned a complex set of requests into such a positive outcome, and recognition like this speaks volumes. Your glowing endorsement is a wonderful boost for the team 🌟

- Three Social Media Team

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