Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... Voir plus
L'entreprise a répondu
Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB
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Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... Voir plus
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I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌
L'entreprise a répondu
Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... Voir plus
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Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge. Maryam served me, knew exactly what I was looking for... Voir plus
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Écrit par l'entreprise

Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, Royaume-Uni
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Had excellent customer service. Maryam spent a lot of time going through all the packages to find the best deal for me and was extremely helpful and polite. Thanks and much appreciated

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Really friendly and helpful staff helped to explain my options and found me the best deal for my budget.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Shaheen was best woman help my so nice tanks

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Raheem was very polite and helpful when upgrading. Great service

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Raheem was helpful, friendly and explained everything perfectly

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Hii maryam was really helpful and professional, polite and friendly with regards the order purchase and explanation about the product and entire process .
Regards,
Yours faithful customer
Saumil.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Good stuff and great work Rahim good guy

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Shaheem and Raheem provided excellent service. They were very professional, friendly, and helpful.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible options available. He took his time and explained everything in detail and also reiterated everything back me.Suresh is very professional and very respectful. He knows how to deal with his customers and maintain the relationship I will be definitely recommending three and Suresh to all my friends and family members. See you again

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
I visited Victoria centre with contract issues and Suresh was very helpful. He helped me sort out everything and went above and beyond to make me understand. He was very professional and respectful all the time. Suresh is very polite and looks after his customers. He is professional and has amazing attitude. Thank you Suresh.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Maryam from nottingham victoria centre, was kind and very patient. She helped me with my phone and gave me excellent service. Very happy thank you.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
It was a great customer service due to me having Alzheimer's Disease made me understand what phones I could have and broken it down for me. Think the name of the person is Samaz can't spell it sorry.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
amazing customer service and quick to help with our enquiry

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Shaheen the manager in store was Fantastic and so helpful I highly recommend this store

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Shaheen was super helpful and helped resolve an issue. She was efficient and welcoming.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Fantastic service very patient made us feel very comfortable great customer service

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
I had the best experience; very helpful and very easy to speak to. Thank you to suresh!

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
Suresh’s, service was sensational. Very friendly, kind, professional, knowledgeable and patient. Top class service and highly recommend.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
⭐⭐⭐⭐⭐
My husband and I visited the Three store in the Victoria Centre, Nottingham, to sort out what we thought was going to be a very complicated request involving five mobile contracts. We had a mixture of contracts that were in and out of term, needed name changes, address updates, and various account amendments. We honestly expected it to be a long and stressful process.
Thankfully, Jasmine made the whole experience incredibly easy. From the moment we arrived, she was warm, friendly, and genuinely happy to help. Nothing was ever too much trouble. Every time we apologised for adding another request, she’d simply smile and say, “No problem, I can do that now,” before getting straight on with it.
By the time we left, all five contracts had been updated correctly, the names and addresses were sorted, and I’d even upgraded to a new phone—which wasn’t something I’d planned on doing when I walked in! Jasmine’s customer service was outstanding. She clearly has excellent sales skills, but at no point did we feel pressured into anything. She simply listened to what we needed, offered the right solutions, and made the whole process effortless.
We’ve always managed our accounts online, but it’s often been frustrating, time consuming, and things haven’t always been updated correctly, which is exactly why some of these changes needed making in the first place. Visiting the store was a completely different experience, and we even left with a few extra goodies too!
A genuine five star experience from start to finish. If I could give more than five stars, I absolutely would. Thank you, Jasmine, for your patience, professionalism, and for making what we thought would be a lengthy, complicated job feel so easy. You’re a real credit to the Three team.

Réponse de Three UK - 3Store Nottm (Victoria Ctr)
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