Upgraded my phone today in the Poole store and the person who managed this for me was so great. Really friendly, patient and informative. Went over options and sorted everything for me before I left.... Voir plus
L'entreprise a répondu
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Thank you Karl for your excellent 👌 service .taking time and patience with explanation of everything
L'entreprise a répondu
Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Ge... Voir plus
L'entreprise a répondu
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In pa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Poole
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
40/41 Dolphin Centre, BH15 1SU, Poole, South, Royaume-Uni
- 01202349997
4,7
Excellent
50 avis
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Good service and advice.
Good, friendly service. Very helpful. Answered all questions.
6 avril 2026
Avis spontané
Réponse de Three UK - 3Store Poole
That’s impressive, Angela 💫 Great to know the team offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Kyle down in the Poole store was very…
Kyle down in the Poole store was very helpful, sortede out with exactly what I needed!
2 avril 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Hey Darryll, that’s wonderful to hear! We’re so glad Kyle could sort everything out for you. Thanks a ton for your fantastic review. What a joy it was to serve you at Poole! -Ashifa
We achieved everything that I was…
We achieved everything that I was hoping for, The staff were incredibly attentive, very knowledgeable.
First class Thanks 3
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Thanks to the team’s great work, you enjoyed a flawless experience and that makes all the difference! A perfect score, with your satisfaction as our top priority. Notes like yours always make us smile, Ryan! -Ashifa
I wanted to say a big thank you to…
I wanted to say a big thank you to Chris at the Three Store in the Dolphin Centre,Poole.
I've been dealing with a phone scam which he has helped me with. Chris has delt with me for years and has been helpful, professional and polite but today he above and beyond and im very grateful and deserves the recognition. Thank you Chris
11 mars 2026
Avis spontané
Réponse de Three UK - 3Store Poole
We're so glad that Chris was there to offer encouragement and help during this difficult moment, Amber. Thank you for writing him this wonderful review :) -Scott
Réponse de Three UK - 3Store Poole
Hey John, thank you for sharing this amazing 5⭐ review! We’re thrilled Faisal gave you such a fantastic experience. -Veronica
Excellent staff at Three UK
I’ve been a Three UK customer for about 8 years now. More recently I’ve had several occasions to visit the Poole branch for technical assistance. The staff there are always extremely helpful. In particular, I’ve dealt with two chaps named Dappy and Faisal. The service I received was extremely good. They are both friendly, helpful and hugely knowledgeable. Well done, and thank you.
Jim.
Hamworthy.
Poole.
25 février 2026
Avis spontané
Réponse de Three UK - 3Store Poole
What a lovely 5⭐ review, Jim, thank you. Your feedback is incredibly appreciated, especially from someone who’s been with Three for around eight years, and we’re truly heartened to know this has been your experience with Dappy and Faisal. -Ayesha
Very helpful and friendly excellent…
Very helpful and friendly excellent service from Faisal
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Hi Karen, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Faisal was able to make your experience smooth and enjoyable. -Neha
Faisal was such great help he…
Faisal was such great help he explained all that need to be explained.Good service thumbs up
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Abigail, it’s wonderful to hear how well you were supported. Faisal clearly made the whole process easier by breaking everything down in a way that left you confident and informed. That kind of clarity and patience makes a real difference. -Manavata
3 account hacked
My 3 account got hacked and my number stolen. Over the course of 2 weeks the staff at this store have been incredibly helpful in both stopping the hacker from using my account or number against me, and getting my number back when the hacker triggered a network switch. Special credit to Faisel who was my primary contact point through all this at the store and got everything done with exceptional speed and professionalism.
27 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Hello Rob, we’re grateful for your review. It’s reassuring to hear our staff responded effectively, and that Faisel provided fast and reliable support during this challenge. -Suhaas
Réponse de Three UK - 3Store Poole
Hey Ricky, that's brilliant! We're glad Kyle provided such excellent service. Thanks for leaving this amazing 5 ⭐ review 😊 -Arvind
Amazing very professional and so helpful
Amazing very professional and so helpful
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Thanks a ton for this review, Hannah! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Kashish
Went in to the Poole shop today & was…
Went in to the Poole shop today & was served by Kyle. He helped me with my new upgrade & features on phone as I am completely clueless, lol. Kyle was very helpful, accomodating & polite throughout. Getting on with my new phone quicker than usual as he explained things clear & precise.☺️💯👌
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Thank you for taking the time to share this, Charlene! We’re so glad Kyle supported you with your upgrade and helped you feel confident with your new phone at our Poole branch 😊✨. -Veronica
Very helpful
Very helpful - thanks to Kyle at Poole. Very knowledgeable and clear
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Wow! 🎉 Deborah, we’re so happy to hear that Kyle at Poole worked their magic! Thank you for this fantastic 5 ⭐ review. -Kashish
Réponse de Three UK - 3Store Poole
Thank you for sharing this fabulous review, Gavin! 😊 We’re happy to hear the support you received was pleasant and enjoyable. ✨ -Veronica
Excellent and fast service.Highly…
Excellent and fast service.Highly recommend. Poole branch and Faisal
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Hi Michael, it’s wonderful to know Faisal and the Poole branch team looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Everyone is more then willing to help
Everyone is more then willing to help. Went above and beyond to help me and included a power bank and case.
16 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Chole, what a wonderful highlight 🌟! We’re thrilled the team made your experience truly special, adding thoughtful touches that brought extra joy. Here’s to creating many more unforgettable memories together 💙 -Ashifa
Dabby was amazing friendly very helpful…
Dabby was amazing friendly very helpful and setup my new phone for me great employee the store team Poole Dorset are a great team always thanks again Dabby
15 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Poole
Wow, Spencer! 🎉 That’s awesome! A big shoutout to our staff and to Dabby for going above and beyond to make your experience exceptional. Thank you so much for the 5⭐ review! -Neha
Easy to upgrade
The Customer Advisor (Kyle) was very helpful and patient!
29 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Poole
Willow, we love hearing this! 🎊 Kyle’s effort stood out and we’re glad it brought you a positive experience. Thanks for sharing your experience with us. -Shivam
Réponse de Three UK - 3Store Poole
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Straight forward and was able to…
Straight forward and was able to provide a great deal saving me £7.00 a month even giving me a free case, screen protector and phone stand
20 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Poole
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
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