Three UK - 3Store Redhill Avis 84

TrustScore 5 sur 5

4,8

34 The Belfry Shopping Centre, RH1 1SE Redhill, South, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi. Excellent service and device ready to take away on the same day

L'entreprise a répondu

Noté 5 sur 5 étoiles

I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have never been happier leaving a phone store than I was today!! Exceptional service!! Nothing was too much trouble and all my issues were sorted this visit! I’m over the moon and have left with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Colin, greeted me with a warm welcome, and was very helpful from the outset. He was professional, and knowledgable, and able to offer options, products and services tailored to my requirem... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Électronique & technologie

À propos de Three UK - 3Store Redhill

Écrit par l'entreprise

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Écrit par l'entreprise

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Coordonnées de contact

  • 34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, Royaume-Uni

  • 01737761913

4,8

Excellent

TrustScore 5 sur 5

84 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Sam helped me to get a new phone

Sam helped me to get a new phone. Was set up via discovery. Excellent service

30 mai 2026
Avis spontané
Logo de Three UK - 3Store Redhill

Réponse de Three UK - 3Store Redhill

That’s brilliant, Neil 🎉 We're delighted that Sam shared his stellar expertise to get your new phone setup handled flawlessly 💫 -Arvind

Noté 5 sur 5 étoiles

Excellent service from Skye and Colin

26 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hi Mrs Pearson, we’re thrilled that Skye and Colin delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha

Noté 5 sur 5 étoiles

Sky was very efficient is helping…

Sky was very efficient is helping resolve problem l had with ordering 4g Wi-Fi.
Excellent service and device ready to take away on the same day

18 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hello, Sharon! We’re thrilled to hear you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. -Neha

Noté 5 sur 5 étoiles

Fab customer service from sam

Fab customer service from sam. Moved me from ee to three. Much happier

14 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

What an amazing bit of feedback, Saul! Sam clearly made your switch feel effortless, and we’re thrilled to have you with us. Hearing that you’re happier already makes our day. -Ashifa

Noté 5 sur 5 étoiles

New phone set up by sam

New phone set up by sam, fantastic deal and service.

14 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hey Jeff! 🎊 Great to hear. Hats off to Sam for making the experience epic. Your feedback means a lot to us! -Neha

Noté 5 sur 5 étoiles

Broadband services

I wanted to share my appreciation for the excellent customer service I received. Colin and Reese are very professional, patient and genuinely helpful throughout the entire process. It was a very positive experienced and I truly appreciate the outstanding support. Thank you for maintaining such a high standard of service.

12 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hi Dianne, it’s great to hear you had such a positive experience in store. Colin and Reese clearly made a real difference with their calm approach and supportive guidance throughout your visit. We appreciate you taking the time to share this with us -Shivam

Noté 1 sur 5 étoiles

Don’t trust 3 Phone/Broadband

Don’t do trust these cowboys with anything…I bought broadband online…they sent a faulty hub…I took it to a 3 shop 15 miles away to get it sorted…they confirmed it wasn’t working…had no service from them and then when i cancelled my plan due to no service provided…they charged me £15 and sent my private contact details to a debt recovery agency ….shocking

28 février 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hey Kevin! We’re sorry to hear about the difficulties you’ve faced. What you’ve described is not the level of service we strive to provide, and we want to make things right. We’d like the opportunity to review your account thoroughly, please reach us here: https://bit.ly/3MQgrfW. You can also call us on 333 (from a Three phone) or 0333 381 001 (from any other phone) between 8am to 8pm Monday to Friday and on weekends, from 9am to 8pm so we can help. -Ashifa

Noté 5 sur 5 étoiles

Amazing team Colin and Reece thanks for…

Amazing team Colin and Reece thanks for everything fully recommend this store

8 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hi Lewis, thanks so much for taking the time to share this! It's fantastic to hear that Colin, Reece and our team made your visit such a great experience. Your recommendation means a lot to us. -Maryalex

Noté 5 sur 5 étoiles

Fantastic customer service

Colin gave fantastic advice regarding new phones and packages for our family.

8 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Thank you for sharing your experience, Nicola. It’s wonderful to hear that Colin provided fantastic guidance and supported your family in finding the best options ✨. -Veronica

Noté 5 sur 5 étoiles

Colin was very helpful

Colin was very helpful, and refreshingly honest, not upselling us on things we didn’t need

2 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hi Colin, your shout-out is wow ✨ We are thrilled that Colin provided such stellar expertise to ensure you got the right fit. Wishing you plenty of smiles ahead 😊 -Arvind

Noté 5 sur 5 étoiles

Colin Redhill

Colin, (assistant manager I think?) of Redhill was AMAZING. He was so helpful, patient, and didn’t at all make me feel silly for not knowing things. V v happy!

2 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Thank you, Ella. We’re so glad to hear Colin was amazing and made you feel comfortable throughout your visit. We really appreciate your feedback. -Ayesha

Noté 5 sur 5 étoiles

Sam was a nice good person who upgraded

Sam was a nice good person who upgraded my sim

2 mai 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Thank you, Khawar! It’s great to hear that Sam looked after you and made your SIM upgrade such a smooth experience. 😇 -Prabhjeet

Noté 5 sur 5 étoiles

The full understanding of the service i…

The full understanding of the service i was offered by Ms.Skye

30 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hey Lillian, what an incredible note! Thank you for sharing your experience. We’re delighted to hear that Skye made your visit exceptional. -Ashifa

Noté 5 sur 5 étoiles

Sam helped set up my new honor phone

Sam helped set up my new honor phone. Excellent service

27 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Thank you, Jackie! We’re so pleased Sam could guide you through setting up your Honor device and make the whole process feel easy. -Suhaas

Noté 5 sur 5 étoiles

Reece was a superlative salesman

Reece was a superlative salesman. He was very understanding and explained fully .

25 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hey Geoff, that’s marvellous! A big shoutout to Reece for making sure everything was handled smoothly for you. Thanks so much for leaving us a 5⭐ review! -Maryalex

Noté 5 sur 5 étoiles

Reece was brilliant

24 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Ken, we’re really glad to hear Reece made such a strong impression. Feedback like yours keeps our team motivated. -Manavata

Noté 5 sur 5 étoiles

Reese was brilliant

Reese was brilliant, great knowledge on all options

18 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Thank you for the great shout‑out, Peter! Reese truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa

Noté 5 sur 5 étoiles

5 stars for Sam

Sam was very helpful and gave me the best deal. He helped me with all of my questions and answered them in great detail, great for someone who doesn't know much about phones

16 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hi Lily, we are so glad Sam provided such helpful support! It is brilliant that he found you a top deal and answered all your mobile questions so clearly. We always aim to make things easy to understand, and your feedback highlights that perfectly. -Kishan

Noté 5 sur 5 étoiles

Sam helped set my phone up via…

Sam helped set my phone up via discovery. Excellent service

16 avril 2026
Avis spontané
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Réponse de Three UK - 3Store Redhill

Hey Linda, we're glad Sam guided you clearly and made your device setup seamless. Thank you for taking the time to leave this 5 star review. 😊 -Maryalex

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