The rep,Pat was helpful, polite and patient, gave us plenty of options without over complicating any issues.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Scott provided absolutely excellent service from start to finish. He was incredibly patient, took the time to explain everything clearly, and helped me sort out my phone contract without any press... Voir plus
L'entreprise a répondu
Got new phone today and was served by ethan, he talked us through our plan and even updated all the information from my old phone to the new one. His customer service was impeccable he was so helpful... Voir plus
L'entreprise a répondu
Scott was very helpful in store today and helping me setting my new phone up
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Southend
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
156 High Street, SS1 1JX, Southend, London, Royaume-Uni
- 01702462961
4,9
Excellent
124 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mario was extremely helpful & polite
Mario was extremely helpful & polite, his customer service was impeccable.
This shows the quality of the service that 3 provides. I am assured that Mario will excel going forward in his career.
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Thanks for the love, Maria! We absolutely love hearing that Mario delivered such exceptional support, and it’s great to know his efforts made such a positive impact. 🥳 -Ayesha
Great service from Jamie in three…
Great service from Jamie in three mobile shop in Southend would recommend Jamie highly great knowledge
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Really appreciate you sharing this, Ray. Jamie’s dedication and commitment make a real difference, great to hear your visit was so smooth ⭐ -Manavata
Very friendly service from Jamie
Very friendly service from Jamie
He was very knowledgable and helpful with everything I asked he had the answers he also helped me call Tesco for a pac code
21 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Dcem we’re delighted to know Jamie gave you such excellent support 🌟 and it’s great to hear he assisted you with everything including helping you contact Tesco for your PAC code 🙌 Your feedback is truly appreciated. -Shivam
Great customer service staff
15 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Fabulous, that's music to our ears, Matthew. Have a fantastic week! -Scott
Jamie was very helpful incleaning up my…
Jamie was very helpful incleaning up my phone qnd advising me on how to avoid in future
11 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Really kind of you, Barry. Jamie will be happy to know the phone clean‑up and tips helped you feel more confident going forward. Wishing you all the best ahead. 🥰 -Ayesha
Pat was brilliant - Southend high street
Pat was brilliant! Patiently answered all my questions and gave me the best deal possible. I am so glad I came into the shop today.
8 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Shout out to Pat for doing such a great job, Kriti! We’re super excited for you to start enjoying your fresh deal, it’s going to be awesome! 🚀 -Kashish
Ethan was great at assisting me with a…
Ethan was great at assisting me with a new phone and the fantastic deals
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Amazing experience as always
Amazing experience as always. Thank you Ethan. Well done
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent customer service from Ethan
Excellent customer service from Ethan. Thank you!
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Nothing delights us more than knowing you’re happy, Natasha! ✨ Thank you for celebrating Ethan’s efficiency. May your day be as amazing as you are! -Ashifa
I was very happy with your staff Mario…
I was very happy with your staff Mario he was very helpful and he is very cheery and kind
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Fantastic stuff, Sam! We’re so glad to hear that Mario provided excellent support for you. Thank you for taking the time to leave this review. 😊 -Kashish
Réponse de Three UK - 3Store Southend
That’s brilliant! We’re so glad to hear everything was handled smoothly for you. Thanks a ton for the lovely 5⭐ review! -Veronica
Excellent service and felt very…
Excellent service and felt very comfortable
1 février 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hey Mark, we’re thrilled to hear you had such a positive experience. Your feedback means a lot to us. -Suhaas
The person ho helping us today Suraj…
The person ho helping us today Suraj very kind helpful and polite
31 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hi Alecz, your words truly highlight Suraj’s dedication 🚀 Feedback like this inspires us all, We value your effort in sharing this with us. -Arvind
Réponse de Three UK - 3Store Southend
Wow, we absolutely love hearing this, Sue! Thank you for the fantastic 5 ⭐ review. We hope you have a wonderful day. -Afaq
Very helpful with my business upgrade…
Very helpful with my business upgrade and an amazing deal thank you Jamie and suraj
28 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Hey Nataliya, thank you for sharing this amazing 5⭐ review! 🌟 We’re thrilled Jamie and Suraj gave you such a fantastic experience. 😊 -Veronica
This lovely agent Suraj
This lovely agent - Suraj by name I met today at the shop in Southend on sea made me very happy and was very professional throughout our time. He explained every single details and made my experience pleasant and gave me a good deal for been a three customer for over 10yrs. He deserves a promotion.
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
We’re thrilled to hear Suraj made your visit in Southend on sea pleasant and rewarding, Ifeanyi, and that he even turned phone shopping into a joyride 🎉. Thank you for choosing us ☺️. -Kashish
Great costumer support
Great costumer support. Guy who approach me was very helpful and gave me lots of great options and offers.
25 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
Boom 💥 Ivan, this is the energy we always want our customers to feel! Our team truly enjoys helping, and we’re glad your experience was so positive! 🥰 -Kashish
Réponse de Three UK - 3Store Southend
Hello Blue! We’re so happy to hear that you had a great experience with Ethan, and we truly appreciate this amazing 5 star review. ☺️ -Kashish
The service I got today was very great…
The service I got today was very great nice customer service I must say the experience was great
22 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
This is fantastic, Tonia! We're delighted you had such a great experience, and thank you for taking the time to share it with us 😊⭐. -Veronica
The lady that served me at the 3 Store…
The lady that served me at the 3 Store in Southend was really helpful throughout the process. I had lots of questions and she reassured me and provided clear answers to help me. I really appreciate her help.
19 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Southend
We really appreciate your feedback, Kevin. 😊 It’s wonderful to know the team member in Southend guided you confidently through the whole process. 🌟 -Veronica
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.