I was crying for the last 3 days as i was speakinh to three and samsung customer service and samsung head ofice told me to go to samsung store in westfield stratford. I went there and advisor at samsu... Voir plus
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Établissement
Changer d'établissementUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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Was trying to move from Vodafone to Three. Initially they didnt take into account my PAC number so I could keep my old number. Spent a few hours online to sort it out with no luck. Went to westfiel... Voir plus
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Kai assisted me and my wife today at the Stratford three store and he was outstanding. He is knowledgable and we able to identify the problem and resolve it within minutes. The phone offers another le... Voir plus
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Moss you were fantastic truly, I wish there was a higher word to use, a complete professional guy true business man. Thank you
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À propos de l'entreprise
À propos de Three UK - 3Store Stratford
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, Royaume-Uni
- 02085550132
4,9
Excellent
489 avis
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Great service by khai who helped me …
Great service by khai who helped me with my upgrade. Highly recommended
12 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi there, thank you for the amazing feedback. We’re pleased to hear that Khai delivered top level support and guided you confidently through your upgrade. Your recommendation means a lot to us.
– Three Social Media Team
Moss you are 10 out of 10 sir
Moss you are 10 out of 10 sir. Really very happy with your service. Thank you for taking the time care and attention.
10 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Shankar. It is brilliant to read about the top-tier experience you had. We are glad that Moss looked after you with such dedication and thoroughness, ensuring you felt fully supported throughout.— Three Social Media Team
Moss
Moss. Great service today. Informative, showed all the options and gave good deals. Do come in store and have a seat. Better face to face than on the phone. Came away satisfied and with a happy son.
10 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey Jacqueline, we’re so pleased Moss could assist you and help you find the right offer. Thank you for your amazing feedback 😊-Three Social Media Team
Was trying to move from Vodafone to…
Was trying to move from Vodafone to Three. Initially they didnt take into account my PAC number so I could keep my old number. Spent a few hours online to sort it out with no luck. Went to westfield and talk to Samola. She sorted it out in less than 5 minutes.
Angel
Thank you so much
9 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Stephen, thank you for sharing your experience. We’re really glad to hear that Samola from Westfield was able to resolve the issue so quickly after you’d spent so much time trying to get it sorted online. Your appreciation means a lot to us.
– Three Social Media Team
Thank you so much Adnan ,your advice…
Thank you so much Adnan ,your advice was really helpful .
9 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Sourav, we’re delighted to know that Adnan’s support helped you find the clarity you needed. Thank you for taking the time to leave such a kind message.
– Three Social Media Team
Malakye
Malakye - was very professional and I felt respected and helped with my problem
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
What a sweet 5⭐ rating, Elson! Malakye really enjoyed helping you, and we’re so happy your visit was such a great one. Looking forward to seeing you again! 🤗
Tsion was really helpful in my…
Tsion was really helpful in my interaction today. I left the store happy with my purchase. Thank you.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Surendra, thank you for the lovely feedback. We’re delighted to hear that Tsion offered exceptional support, guided you through your purchase, and ensured you left the store feeling confident and satisfied.
– Three Social Media Team
Samiha was very helpful in me getting a…
Samiha was very helpful in me getting a sim replacement. I left the store really happy.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Thanks for sharing this, Purna. Lovely to hear Samiha helped you get your SIM replaced so smoothly and left you feeling happy with the support.
– Three Social Media Team
It was really amazing service... Joel
It was really amazing service.... Joel
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
We really appreciate your feedback, Ebrahim. Great to know Joel’s support left you with such a brilliant experience today.
– Three Social Media Team
Tsion she is very good customer to work…
Tsion she is very good customer to work with, good behaviour and good listener . Thanks for your experience
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Assie, we appreciate your feedback. It’s great to know Tsion provided such positive and attentive service.
– Three Social Media Team
Moss thank you
Moss thank you. you were very good & i appreciate you helping me with all my new products! Im very happy.
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Juanjo, thank you for sharing your feedback. We are absolutely delighted to hear about your positive experience. It is fantastic to know that Moss was so helpful with your new products and that you are happy with everything.— Three Social Media Team
Moss you were fantastic truly
Moss you were fantastic truly, I wish there was a higher word to use, a complete professional guy true business man. Thank you
7 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hello Jamiu, it is incredible to hear such high praise for Moss, and it is brilliant that his exceptional professionalism and top-tier expertise left such a remarkably positive impression on you. — Three Social Media Team
I was crying for the last 3 days as i…
I was crying for the last 3 days as i was speakinh to three and samsung customer service and samsung head ofice told me to go to samsung store in westfield stratford. I went there and advisor at samsung disrespect me and didnt help and they told me go to three store and get purchase of letter and go back after 2 days. Samsung advisor refuse to help but i came to three store and was served by khairul whos the customer advisor at three and he helped me big time as i was crying to access my phone and he helped me access by reseting everything. Best customer service i recieved. Highly recommended. I informed the lady mangaer about service provided by khairul
6 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey, Gajapathy! We're deeply sorry to hear about the distress and frustration you experienced before visiting our Westfield Stratford branch. We're absolutely delighted that Khairul was able to step in and resolve the issue for you. It's wonderful to know that his dedication and quick problem-solving brought you peace of mind when you needed it most. 😊 - Three Social Media Team
Réponse de Three UK - 3Store Stratford
Hi Dylan! It’s wonderful to know Erika resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review!-Three Social Media Team
Saleem was really good helped me with…
Saleem was really good helped me with my issues walked in sad I left the store very happy
4 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
That’s impressive, Nimal 🎯 We’re pleased Saleem’s dedicated support turned things around and left you smiling 😊
- Three Social Media Team
Moss
Moss, thank you for servicing me today. You have provided me with an excellent service and professionally great. Thank you for explaining the benefits of the product and saving me money.
I am so greatfull.
Thank you
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Hettie, we are absolutely thrilled to hear this! Moss was brilliant at guiding you through the options and ensuring you walked away with the most cost-effective package.— Three Social Media Team
Everything was great!
Everything was great!! Thanks to Joel made my birthday Memorable by helping me with my I pad. Thanks a lot.
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hey Goutham, thank you for sharing your feedback. We’re delighted to hear Joel helped make your birthday feel extra special while assisting with your iPad. We truly appreciate you taking the time to leave a review. 🎉
-Three Social Media Team.
Wareesha was soo amazing
Wareesha was soo amazing! She made sure to take me though my plan upgrade! Amazing girl!
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi there, thank you for sharing your experience. We’re delighted to hear Wareesha guided you through your upgrade so confidently and made the process enjoyable.
– Three Social Media Team
Saleem had excellent customer service…
Saleem had excellent customer service skills, assuring, informative. Switched us to an eSIM in a matter of 5 minutes. Explains everything and makes sure we understand.
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi Tierre, thanks for taking the time to share your review. We're pleased to know that Saleem offered reassuring support, explained everything thoroughly, and completed your eSIM switch in very little time.
– Three Social Media Team
This guy was very rude and was in rush…
(Joule) This guy was very rude and was in rush to make us to take plan . He didn’t want to explain the way he behaves with us was totally unacceptable.
30 juin 2026
Avis spontané
Réponse de Three UK - 3Store Stratford
Hi there, we’re really sorry to hear about your experience. We want to make sure this is looked into properly, so please contact our Customer Support team through https://bit.ly/3C43TKN or by calling 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 if you’re abroad. Our team is available Monday to Friday from 8am to 8pm and weekends from 9am to 6pm and they’ll be able to review your account and assist you further.
Three Social Media Team
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