Samuel was the most helpful gent. He was able to suggest some excellent solutions for my son’s first phone and made some great improvements and suggestions with my existing contracts. Absolute 5* serv... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUpper Level, Unit 32, Royal Victoria Place, TN1 2SS Tunbridge Wells, South, GB
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Lisez les avis des autres
Koray , he is nice sales man , given me good deal of three , I like his communication skills and friendly and positive behaviour
L'entreprise a répondu
Joe was incredibly helpful and informative through the process of buying a new phone, and did not try and preasure us to purchase any extra products. Only tedious part of the process was calling th... Voir plus
L'entreprise a répondu
Joe and his co-assistant were really friendly and both stood up as I walked in… anxious to serve and help out. Joe was super helpful and patient with my dumb old timer questions and jokes. Really... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Tunbridge Wells
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Upper Level, Unit 32, Royal Victoria Place, TN1 2SS, Tunbridge Wells, South, Royaume-Uni
- 01892517272
4,9
Excellent
107 avis
Demande des avis aux clients
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Great knowledge and very professional…
Great knowledge and very professional and friendly service from Sam and Joe
16 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey Carol, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Koray was very helpful and knew what he…
Koray was very helpful and knew what he was talking about.
15 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hi James! We're delighted Koray provided outstanding support. Thanks so much for your fantastic review! -Neha
Réponse de Three UK - 3Store Tunbridge Wells
Aw, Victoria! We’re so happy to know you’re satisfied with us. Thank you for your recommendation, it truly means a lot! 🌟 -Kashish
Dealt with by Samuel
Dealt with by Samuel. Excellent technical advice, worked hard to find the best contract for the multiple devices I use.
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Great customer service
Joe was very helpful and found me a plan to suit my needs. Some great student deals as well!
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Thank you, Ed! 🌟 We’re glad Joe was so helpful in finding a plan that suited you and it’s wonderful to know our student deals came in handy. -Suhaas
Koray is an amazing guy who sort…
Koray is an amazing guy who sort everything quickly and easily!!
Im more than glad
7 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Joe was really fantastic
Joe was really fantastic, helped me alot in cancelling my 2 year contract as there was a misunderstanding. But he sorted it, I'm very happy now 😁😁
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
We’re thrilled to hear that Joe turned what could have been a stressful situation into a smooth resolution. Knowing you’re walking away delighted makes our day. Thank you for sharing your joy with us, Nav. -Ashifa
Joseph he help me a lot and he was very…
Joseph he help me a lot and he was very friendly.
He gives solution to issue
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Samuel was very helpful
Samuel was very helpful, no nonsense info. Very knowledgeable
3 février 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
⭐ Wonderful feedback, Clare! We’re so pleased Samuel’s approach left you feeling confident and well looked after 😊 -Shivam
Straight forward helpful service from…
Straight forward helpful service from Koray in the Tunbridge Wells three shop. Also had good service from another staff member the day before. Really great work.
25 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey EM! We’re delighted to hear that Moray and our Tunbridge Wells team provided you with such straightforward and helpful service. Thank you for sharing this! 🥰 -Kashish
Michael was very patient and…
Michael was very patient and knowledgeable. He was very quick and good and answering and solving the multiple problems we had
22 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
That’s fabulous! We’re delighted to hear that Michael provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Manavata
Koray - what fantastic customer service
We have just been in the 3 shop to sort out my mums phone and Koray served us. What a patient, knowledgeable, helpful guy. He set everything up, nothing was too much trouble, and he was genuinely friendly. A true credit to you.
18 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Thanks for the great feedback, Sally. We're really pleased to hear Koray was able to step in and get everything sorted for you. We truly appreciate your support. 😊 -Prabhjeet
Samual was very professional and a…
Samual was very professional and a great service to my needs.
17 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Your feedback is greatly appreciated, Gregory! ✨ We’re thrilled that Samual was able to support you so brilliantly. -Veronica
Keep your sanity - go talk to Sam!
Sam knows his stuff and helped us to get the best deal for us. Using the Three website is painful; going in store made it easy.
10 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey.
Thanks! Your review is really appreciated. -Pete
Samuel was very helpful and got me all…
Samuel was very helpful and got me all sorted with my iPhone 17 pro max
6 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
That’s brilliant to hear, Teerawat! 🎉 We’re glad Samuel was able to provide such fantastic support and get you all up and running with your iPhone 17 Pro Max. It is great to know his help made your experience so smooth, enjoy your device! -Kishan
Koray at Tunbridge Wells shopping…
Koray at Tunbridge Wells shopping centre was immensely helpful in sorting out my mobile queries.
His knowledge has been successful and a valuable asset to my understanding.
8 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Thanks for this amazing 5⭐ review, Peter. We really appreciate you taking the time to send this over to us! Great work Koray 🎉 -Jade
They were really helpful and explained…
They were really helpful and explained well and upgraded my phone for me . Always helpful .
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Samuel has been super helpful with any…
Samuel has been super helpful with any issues I've had in store. Not only that, when I need another deal. I always come to Samuel as I know he'll give me the right information and the best price.
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Fantastic, Mr Privatt, we're delighted that Samuel was assuring and reliable :) Thank you for a great review -Scott
Exceptional 3 staff member
Fantastic Customer Advisor (Tunbridge Wells) from Koray!
I had an excellent experience thanks to Koray. His customer service was outstanding from start to finish—professional, friendly, and incredibly helpful. He went above and beyond to make sure everything was sorted quickly and smoothly. It’s rare to come across someone so genuinely committed to providing great service.
Thank you, Koray—you were fantastic!
23 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Hey Mario, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Koray was excellent
Koray was excellent supporting me to purchase a new phone and transfer my number.
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Tunbridge Wells
Thanks for this fantastic 5⭐ review, Chris. We appreciate you taking the time to send this over! Well done Koray 🎉 -Jade
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