The shop assistant (Mike) was very helpful and knowledgeable. He went out of his way to help with my questions. He was an absolute credit to the company and a really nice guy.
L'entreprise a répondu
Établissement
Changer d'établissementUnit G42 Trinity Walk Shopping Centre, WF1 1QS Wakefield, Midlands, GB
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Lisez les avis des autres
I'd like to say massive thanks to Mike from Wakefield Trinity Walk branch for helping me choose my new phone and tarrif today. Mike is very polite, fun to talk to but stays focused ensuring all the im... Voir plus
L'entreprise a répondu
Absolutely brilliant experience today Mike was very patient and assisted us today and we are very grateful he was polite and helpful with our query
L'entreprise a répondu
My mum who’s 67 years of age was with EE for 15 years and was having issues with the services, her contract expired 4 years ago and EE was still charging her full contract bill of £47 for iPhone 12.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Wakefield
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit G42 Trinity Walk Shopping Centre, WF1 1QS, Wakefield, Midlands, Royaume-Uni
- 01924365126
4,9
Excellent
120 avis
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Great experience
Mike was Very helpful very polite and is always a pleasure to see when coming into the Wakefield store
23 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Réponse de Three UK - 3Store Wakefield
Thank you so much for sharing your thoughts, Uthman. It’s great to hear that you had a smooth experience, and we’re especially glad that Mike made a strong impression. -Manavata
Today I got served by Mike he has been…
Today I got served by Mike he has been serving me for years very happy that he has transferred all my data from one phone to another
19 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thanks for letting us know! Mike will be thrilled to hear how much his ongoing support has meant to you. Great to know your phone update was handled with ease. We’re proud to have a team that makes every step feel effortless. -Manavata
Shane was brilliant offered me great…
Shane was brilliant offered me great advice and I took a home broadband
18 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi Alex, we’re pleased Shane provided clear, professional guidance and helped you choose a home broadband plan. -Kishan
Jordan was a great help lots of…
Jordan was a great help lots of patience and very polite and brilliant staff he was .
17 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hey Mary, Jordan rocked it! We’re overjoyed you had such a fabulous experience. Your dazzling 5 ⭐ review makes our day! -Ashifa
Mike was brill
Mike was brill. Patient with questions and honest with differing values.
14 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
We really appreciate your feedback, Dan. It’s great to hear that Mike was patient, honest, and helpful during your visit. Thank you for letting us know :) 😊 -Ayesha
Shane at the Wakefield Trinity branch…
Shane at the Wakefield Trinity branch is amazing. Best customer service, best advice. If you looking for a new phone or advice on what device to choose, he's your best option.
12 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
That’s wonderful to hear, Ioan! A big shoutout to Shane at our Wakefield Trinity store for providing such amazing support. Thank you for sharing your lovely feedback. 🌟 -Veronica
I had a great experience at the Three…
I had a great experience at the Three store. The staff were very friendly and welcoming from the moment I walked in. They were helpful, patient, and took the time to explain everything clearly. Really good customer service and a nice atmosphere in the store. I’d definitely recommend visiting if you need help or advice.
4 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hey Yandra, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Pre-ordering a new phone
I wanted to pre order the S26 Ultra and the service was excellent! The guy was really friendly and helpful throughout the whole process. The experience was amazing!
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
That’s such wonderful feedback, Liv! 🌟 We’re thrilled to hear you had a smooth and relaxed purchase experience. It’s fantastic to know our team members impressed you. Thank you for sharing this with us! 🥰 -Kashish
Réponse de Three UK - 3Store Wakefield
Hi Leonard, we’re delighted Mike offered such attentive support. Wishing you a wonderful day 😊. -Suhaas
Phone upgrade
Mike was really patient and explained everything in detail to my in-laws. He helped with simplifying there phones. Great customer service!
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thomas, we’re delighted Mike took the time to guide your family with patience and clarity. Your kind words mean so much, and we appreciate your review. -Suhaas
Great staff and always helpful great…
Great staff and always helpful great staff
1 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hey James! Thanks for your feedback, our team always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish
Mike was great help today with setting…
Mike was great help today with setting up my new phone
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thank you so much, Margaret. We’re delighted to hear your visit went so smoothly. Mike will be thrilled to know his support made your experience effortless. -Manavata
Helpful friendly assistant knew what he…
Helpful friendly assistant knew what he was talking abou
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Delivering outstanding service is what we strive for every day, and we’re glad we could make your visit memorable, Pamela. -Ashifa
Excellent Customer Service
We've been customers at 3 for around 16 years now and always receive excellent customer service. Our recent visit was no exception. Kerry was fantastic, both friendly and professional, explaining simply all we needed to know. I'm sure we will now be making use of the 3 rewards!
8 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Visited the shop this morning
Visited the shop this morning , and Mike and Kerry couldn't do enough .
Had an issue 3 Customer Service, but Mike went above and beyond and sorted my ongoing situation in 20 mins
Amazing face to face Customer service and would recommend Mike to anybody .
8 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
John, we’re pleased Mike and Kerry offered attentive support and swiftly resolved your concerns. It’s wonderful to know their dedication left such a positive impression. -Suhaas
Great service from Kerry
Great service from Kerry, really appreciated her patience as I didn’t know exactly what I wanted.
8 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi there! 🎉 It is brilliant to hear how Kerry looked after you and provided the dedicated support needed to find the right option for your needs. -Kishan
Went to wakefield trinity mike was …
Went to wakefield trinity mike was fantastic store in castleford on 4 feb was no help tried selling me another contract instead of helping me will be only dealing with wakefield store in future
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Wakefield Trinity nailed it thanks to Mike’s care 💖, and we’re grateful for your honest feedback about Castleford, which helps us grow. We’re excited to welcome you back to Wakefield soon for more winning experiences 🎉 -Ashifa
Shane was brilliant
Shane was brilliant, he got me a fantastic deal on my new phone and sim beating the competition.
Thank you
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hi Gareth, thank you for sharing this. It’s amazing to hear Shane made everything clear, helped you with your new phone and SIM, and secured a deal that met your expectations. 😊✨ -Neha
Jordan taught how to use my phone thank…
Jordan taught how to use my phone thank you
26 janvier 2026
Avis spontané
Réponse de Three UK - 3Store Wakefield
Hey Roy, that’s incredible! We’re so happy to hear that Jordan gave you such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
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