This is my second time visiting the Three UK store in Welwyn Garden City and their service really stood out. Nick and Tasnimah was outstanding and patient, they took the time to explain my options cle... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement17a The Howard Centre, AL8 6HA Welwyn Garden City, London, GB
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Aidan was extremely helpful, talking me through the new phone. He was pleasant, encouraging and explained the changes necessary. On my return, he checked that everything had transferred properly, and... Voir plus
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I had a real big problem, I have woken up this morning and my number has been used for scams. I had numerous emails , texts and WhatsApp asking who I am as someone was impersonating me. I went down to... Voir plus
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Met the lads in store today Rhys nick and Aiden. im genuinely honoured to be served by them. I had a few issues with my email which were sorted out no problem , my wife also joined network and we was... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Welwyn Garden City
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
17a The Howard Centre, AL8 6HA, Welwyn Garden City, London, Royaume-Uni
- 01707339012
4,9
Excellent
108 avis
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Les gens ont aussi consulté
Rianna been so helpful to sort out all…
Rianna been so helpful to sort out all the issues I had.
15 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Gayathri, love to hear this! Rianna made sure you left feeling confident and fully sorted. Thanks for your amazing feedback 😊
Three Social Media Team
Outstanding Service at Three Welwyn Garden City
I had a wonderful experience. Rianna (the customer supervisor) was absolutely amazing; she was friendly, patient, and very knowledgeable. She took the time to explain everything clearly, answered all of our questions, and made sure we found the best option for our needs. She made the whole experience smooth and stress-free. A big thank you as well to the manager, Nick, for running such a welcoming and professional team. It's clear that customer service is a priority at this branch. I would definitely recommend coming here if you're looking for helpful, honest, and efficient service.
14 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Peniel, we’re very pleased to hear that Rianna offered clear guidance and took the time to walk you through every detail. Your recognition of Nick’s management means a lot to us as well. Delivering reliable, honest service is a priority, and your review shows the team delivered exactly that. Thank you for taking the time to share your experience.
– Three Social Media Team
Great customer service
She made it so easy and super quick to solve my issues.
Three is the best
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Nana, thank you for the wonderful feedback regarding your effortless experience today, as our team handled everything swiftly to resolve your account queries. — Three Social Media Team
Tariq at three store in Welwyn Garden…
Tariq at three store in Welwyn Garden City was amazing. Really good customer service. Managed to get a very good deal on the Home Wi-Fi service.
8 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s incredible, Handy. We’re delighted Tariq gave you the high level of service you deserve. Thanks for writing such a comprehensive and glowing review, we really appreciate you.
— Three Social Media Team
Réponse de Three UK - 3Store Welwyn Garden City
Hi Bogdan, thank you for sharing your 5⭐ experience. We’re delighted to hear that Tarek made such a great impression and provided the support you needed.-Three Social Media Team
Very helpful and friendly staff who…
Very helpful and friendly staff who helped transfer things into my new phone and give me a great deal. Cant thank 3 enough for their help today !
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Katherine. Setting up a new device should always be an easy transition, so it is fantastic to hear that the team found you a great option and took care of your data transfer today. We appreciate you choosing us and are glad you left our branch with everything you needed. -Shivam
Nick was very friendly and helpful
Nick was very friendly and helpful, and was honest about everything and made the experience so much easier and better.
18 juin 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Nonhlanhla, it’s wonderful to hear that Nick provided such a smooth and reassuring experience for you. Your kind feedback truly means a lot to us. 😇 -Prabhjeet
Thanks to Farid in Welwyn Garden City…
Thanks to Farid in Welwyn Garden City branch I got the renewal and lost SIM replacement sorted! Great experience, can highly recommend
15 juin 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s wonderful to hear, Dana! A big shoutout to Farid at our Welwyn Garden City store for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Very informative polite and did her…
Very informative polite and did her best to give me a good deal on data and phone.
11 juin 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Janet 😊
Lovely to hear you had such a positive experience.
She clearly did everything she could to find the right deal for you, and we really appreciate you taking the time to tell us. -Ayesha
Really easy experience with Rhiana 😊
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi there 👋 Great to hear. Rhiana provided such stellar care to make the experience completely effortless. Have a lovely day 💙 -Arvind
Aidan was extremely helpful
Aidan was extremely helpful, talking me through the new phone. He was pleasant, encouraging and explained the changes necessary. On my return, he checked that everything had transferred properly, and showed me some easy ways to access info I use regularly. He is an asset to the company!
26 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s fantastic, Janet! We’re thrilled Aidan made everything easy and checked everything over for you on your return 💕 Hope you have a great day ahead! -Ayesha
Excellent service
the staff were great, especially Rianna. She was very friendly, helpful, and provided excellent service.
16 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s wonderful to hear, Pavithra. We’re so glad Rianna took great care of you. Wishing you many more smooth experiences ahead! 🥰 -Ayesha
Réponse de Three UK - 3Store Welwyn Garden City
Thanks for this fantastic review, Temi! We’re thrilled to hear Rhianna provided excellent support and guided you throughout. -Neha
Nick was outstanding
Nick put everything in to trying to resolve my situation with my phone and has been extreamly helpful. I definitely will be back as he went above and beyond the expected. Fantastic service and I would recommend to anyone out there to visit welwyn garden city and Nick
14 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
We're so glad to hear Nick worked his magic, Jackie :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
Réponse de Three UK - 3Store Welwyn Garden City
Hi Mark, we’re thrilled to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. -Neha
By far the best customer service…
By far the best customer service experience at Three thanks to Farid and Tareq.
11 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Shivtej, it is a pleasure to hear that Farid and Tareq provided a positive experience. We appreciate you choosing us for your mobile needs. -Kishan
Nick from Three was absolutely…
Nick from Three was absolutely brilliant to deal with. Friendly, knowledgeable, and genuinely helpful from start to finish. He took the time to explain everything clearly, made the whole process easy, and went above and beyond to make sure I got the best option for what I needed. Excellent customer service and a real credit to the team. Thanks again, Nick!
10 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hi Piotr,Thank you for taking the time to share such thoughtful feedback. We’re delighted to hear how well Nick supported you throughout your visit. His clear explanations, friendly approach, and commitment to finding the right solution are exactly what we aim to deliver for every customer. -Shivam
Tas has been courteous
Tas has been courteous, wise, entirely professional and helpful, answering even our most elementary questions with a delightful smile and warm reassurance.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Hey Davida, what an incredible note! We’re overjoyed that Tas fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Very friendly and knowledegable.
6 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
Thank you for your review, Peter. It's always lovely to read such nice feedback. -Suhaas
Top quality service
Top quality service
Very polite and very welcoming, would recommend to all
2 mai 2026
Avis spontané
Réponse de Three UK - 3Store Welwyn Garden City
That’s impressive, Roberto 🎉 Brilliant to know our team offered such stellar care and a kind reception! Your recommendation is the best compliment we could receive. Here’s to more happy experiences your way 🌟 -Arvind
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