Lisa provided an outstanding customer experience from start to finish. She was professional, knowledgeable, and incredibly patient throughout the entire process of setting up my phone contract and SIM... Voir plus
L'entreprise a répondu
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Walked into three store in Wigan, Lisa welcomed us and helped us, she was very professional and helpful thanks again Lisa
L'entreprise a répondu
Seen to straight away by Olly very friendly and proffesional explained everything fully and come away with exactly what i wanted Overall great experience
L'entreprise a répondu
Adele at Wigan store was great, so friendly and great at customer service. Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I ch... Voir plus
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À propos de l'entreprise
À propos de Three UK - 3Store Wigan
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, Royaume-Uni
- 01942231973
4,9
Excellent
91 avis
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Lisa provided an outstanding customer…
Lisa provided an outstanding customer experience from start to finish. She was professional, knowledgeable, and incredibly patient throughout the entire process of setting up my phone contract and SIM. She explained everything clearly, answered all my questions, and made the whole experience smooth and stress-free. I never felt rushed, and she made sure I understood every detail before making a decision. Her excellent communication and genuine willingness to help really stood out. Thank you, Lisa, for your exceptional service—I truly appreciate your support and would highly recommend you to anyone looking for outstanding customer care.Lisa is a real credit to the company. Employees like her are the reason customers keep coming back.
16 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hey there, you’ve made us smile big! Lisa turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of she for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 — Three Social Media Team
Walked into three store in Wigan
Walked into three store in Wigan, Lisa welcomed us and helped us, she was very professional and helpful thanks again Lisa
13 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hi Stacey. Thank you for highlighting the excellent and attentive service you received from Lisa during your time in Wigan.— Three Social Media Team
Fantastic service received olly was…
Fantastic service received olly was very knowledgeable quick to deal with my order 5 star service
3 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hello Simon, we’re pleased to hear Olly made your experience feel seamless. We appreciate your kind feedback. - Three Social Media Team
Seen to straight away by Olly very…
Seen to straight away by Olly very friendly and proffesional explained everything fully and come away with exactly what i wanted
Overall great experience
2 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hi Paul 👋
Olly taking care of you right away is awesome to hear.
Glad everything was explained clearly, and you left with exactly what you needed.
Thanks for sharing your experience, sounds like a smooth and friendly visit 😊
— Three Social Media Team
Oliver was very helpful helping me…
Oliver was very helpful helping me today with roaming issues and even upgraded my WiFi hub.Well recommend
1 juillet 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Thanks for the amazing review, Tina. We’re glad Oliver resolved your roaming concerns and enhanced your WiFi setup with exceptional care and support. Thanks for the recommendation.
– Three Social Media Team
The staff are pleasant and very…
The staff are pleasant and very helpful.
Showed me all the deals and then let me choose.
They were not pushy.
I have been with 3 for 15 years and it’s why I would always go back.
20 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hi Jolie, your words are a real highlight ✨ We're pleased that our pleasant team provided such steady, clear options without any pressure. Your 15 years of incredible loyalty inspire us all 🌸 -Arvind
friendly and attentive staff
ollie was very helpful and got us a great deal :)
19 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Thanks a ton, Madoka! ⭐ Ollie smashed it with the support and knowledge. We’re buzzing to hear you had such a good visit! -Ayesha
Adele at Wigan store was great
Adele at Wigan store was great, so friendly and great at customer service.
Adele sorted my plan to the latest one which suits my use, explained all other options which I could have whenever I chose to.
So professional yet friendly.
Thanks Adele for your time and help.
Cheers, Sunnie
7 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hi Sundeep, thank you for sharing your experience. We are glad to hear that Adele looked after your request in such a brilliant manner. It is wonderful that our team took the time to guide you through everything and find the ideal option for your requirements. We appreciate your kind feedback. -Kishan
Great Customer Service
Called in to Wigan store to buy a sim and got great deals for new sims and 2 older sims saving me money very good customer service from Harry.
Great job Harry and thank you!
5 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hey there, your kind words and support are the ultimate boost! 😇 Harry is amazing at his work, we hope you have a lovely day ahead! 😄 -Kashish
Great service from Oliver- very helpful…
Great service from Oliver- very helpful and great service
3 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Hi Ross, we truly appreciate your kind words about Oliver. Thanks for taking the time to leave this 5⭐ review. -Neha
Réponse de Three UK - 3Store Wigan
Hi Emily, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Adele. We truly appreciate your feedback. -Neha
Laura at the Wigan branch has been so…
Laura at the Wigan branch has been so helpful. She has helped my nan June and many occasions with any issues she has had. She is so welcoming and makes my nan understand things in simple terms! She is a credit to the team.
1 juin 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Wow, Apeel! It feels incredible to know Laura at our Wigan branch made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Charlotte at 3 store in Wigan was…
Charlotte at 3 store in Wigan was amazing from start to end fast and efficient very helpful went home with unexpected extras for a great offer!
29 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Thank you for sharing your experience, Mal. We’re delighted Charlotte at our Wigan store was able to look after you so well. -Neha
Bobby was great
Bobby was great! Explaining the best deals and helped immediately with getting a new phone. Such a lovely seller and good communicator.
27 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Megan, your message is so kind. We’re glad Bobby made everything simple and helped you feel confident with your new phone 💕😊 -Ayesha
Réponse de Three UK - 3Store Wigan
Hi Samantha, it’s great to hear you had such a positive experience and felt well supported by the team throughout your interaction. -Kishan
We have just been into the Three shop…
We have just been into the Three shop in Wigan and was met by Laura. We had a phone that was infected by some malware or virus that changed the way the phone worked and was missing some things like the message app. Constant ads popping up saying we had multiple viruses.
Laura told us not to worry and she would fix it for us. She sat us gown and started to work on the phone and after 10 mins or so handed it back for us to take a look. It was absolutely perfect.
Laura was friendly and polite and obviously knows he’s stuff.
I’m sure she saved us an expensive bill and longer wait at a phone repair shop.
I’m so happy to not only recommend the Three network, but also the Three shop in the Grand Arcade. Laura is a credit to Three….thank you!
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Alan, we’re genuinely grateful for your thoughtful feedback. Laura is delighted her expertise made everything smooth and reassuring for you. Your recognition of her efforts really motivates our team. Thank you for taking the time to share this. -Manavata
Once again excellent service from Laura…
Once again excellent service from Laura she has been looking after us for year
18 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Really nice to hear your feedback, Wessley—Laura’s consistent support over time highlights the kind of service we always strive to deliver. -Shivam
Great customer service from Lisa
Great customer service from Lisa, she helped us out with what we needed and helped us get a great deal. Thank you very much :)
17 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Sarah, we’re delighted Lisa could make everything simple and ensure you got the best deal. We hope to see you again soon! 😊 -Ayesha
Réponse de Three UK - 3Store Wigan
Woohoo 🎉 Katie, your words light up our day! We’re delighted that Lisa and Harry provide such stellar support to ensure you walk away with a superb device, and we hope you enjoy every moment with it 😊 -Arvind
Very polite and knowledgeable member of…
Very polite and knowledgeable member of staff, Bobby. She went through all of our needs, and made sure she checked everything with us before moving on.
She put us at ease, and was a credit to the store.
9 mai 2026
Avis spontané
Réponse de Three UK - 3Store Wigan
Thanks for sharing this, Brian! 😊 We’re glad Bobby’s calm approach and clear explanations made everything feel comfortable and well managed. We really appreciate you taking the time to let us know. -Samad
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