Ceysun was amazing! I am quite clueless when it comes to technology but he made it such an easy experience. He let me ask all the questions I needed to and was super patient with me. Him and Jamal wer... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had lost my phone, Xazal helped me out with my sim card setting new device and showed me everything I needed to know. She was patient with me as im elderly and supported me with everything.
L'entreprise a répondu
Jamal was very helpful today with my issue I was facing for sometime. He managed to get this sorted out for me thank you so much. Very knowledgeable and polite great advisor.
L'entreprise a répondu
Great service, highly recommended
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Wimbledon
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, Royaume-Uni
- 02089473174
4,8
Excellent
62 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I just want to say how helpful jamal…
I just want to say how helpful jamal was today in the Wimbledon store. I went to store with a slight issue as i did not have roaming in my package and didn't know my options and he advise me with all options and this resulting in me staying and upgrading with 3 . Great knowledge and very polite
15 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hi Dimitrina, this is what we love hearing from our customers! Thanks so much for the 5 star review! -John
The customer service is amazing and…
The customer service is amazing and especially staffs at Wimbledon Quarter, I have used them for over 20 years
13 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
That’s brilliant, Teresa! We are happy to hear that you had a great experience with us. Thank you so much for your kind words; We're always happy to help. -Kashish
Was served by the assistant manager…
Was served by the assistant manager jayson what a guy he took so much time and effort to go through everything shout out to omar too kept the conversation flowing
12 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Jason was so helpful and speedy
Jason was so helpful and speedy - and seemed to genuinely care!
11 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
We're delighted that Jason gave you the attention you deserve, Jen. Thank you for a brilliant review :) -Scott
Excellent Service from Omar
I went into the store just to have a look at the current phones on the market. I’m not a Three customer and had no intention of taking out a new contract, but despite that, I was given a warm welcome by Omar. He took the time to go through the best options available and even looked over my existing contract from another network.
What really impressed me was how honest and informative he was. Omar pointed out ways I could save money if I decided to switch to Three, and I’m now genuinely considering it — even though I still have five months left on my current deal.
Great customer service, no pressure, and a genuinely helpful approach. Thanks, Omar!
5 décembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
5 star for Omar who politely assisted…
5 star for Omar who politely assisted me whilst on my travels from Scotland. My phone had died and my power bank was not charging my phone with the cable I had.
He checked it out for me recommended which cable I should buy as well as offering for me to charge my phone with the charger in the store.
What amazing customer service I received.
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Absolutely amazing experience from Omar…
Absolutely amazing experience from Omar and Ceysun top quality individuals
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
We love to hear it, Muhammad. Oman are Ceysun are the dream team :) -Scott
Excellent customer service
Excellent customer service! Ceysun and Omar were great and very helpful.
27 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
We really appreciate that, and thank you for review Ceysun and Omar's great service :) -Scott
Jason was amazing
Jason was amazing, very helpful with sorting out my phone problems. The store however was freezing.
21 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Xazal has given me outstanding service
Xazal has given me outstanding service. I have being served by her so many times, her customer service was amazing. She always has a smile and polite.
Please take the time to communicate with her and let her know that her service is amazing.
18 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
We totally appreciate your 5* review - Have a nice day -Maxine
Xazal has always been a supper star
Xazal has always been a supper star, any enquires she supports and today I have done an upgrade which she has fully been amazing
18 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hello Sevil, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Sim for roaming. No problem.
We were attended to promptly and efficiently. Adwaith was very helpful and solved our roaming issue with a payg second sim card which he installed in my wife's phone. The Wimbledon shop always offers excellent service.
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hello John, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
We had a great experience there.
We had a great experience there.
Zubair explained us everything about the contract we signed and he was cool with our toddler singing and running around.
The store is wheelchair accessible
12 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Zubair was very helpful and made a…
Zubair was very helpful and made a complex sim transfer process seem very simple
8 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Omar really look well after us
Omar really look well after us, he’s the top man.
7 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Thanks for your feedback, Andrea, and it's lovely to hear that you enjoyed great customer service from Omar. We appreciate you taking the time to share this with us. -Michael
Omar was extremely helpful in solving…
Omar was extremely helpful in solving my connectivity issues. Very friendly shop and friendly people in it!!
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hello Izzy, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Omar was very helpful and friendly…
Omar was very helpful and friendly during our visit
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Thanks for your feedback, Natale, and it's lovely to hear that you enjoyed great customer service from Omar during your store visit. We appreciate you taking the time to share this with us. -Michael
Absolutely amazing experience from…
Absolutely amazing experience from Ceysun really Took the enforte and consideration to go through everything
6 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Great service
Ceysun the assistant manager was super helpful and made renewing my phone plan very fast and easy - thank you!
5 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Thanks for your feedback, Michelle, and it's lovely to hear that you enjoyed great customer service. during your store visit. We appreciate you taking the time to share this with us. -Michael
Great service!
4 novembre 2025
Avis spontané
Réponse de Three UK - 3Store Wimbledon
Thanks for this amazing 5⭐ review, Maia. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.