The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right so... Voir plus
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The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right so... Voir plus
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Hi myself and my mother visited the store on Thursday , and was given useful information on device finance and airtime from Luke who was a new starter which was very helpful for my Morher . My mother... Voir plus
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Very helpful and knowledgeable staff. I felt well looked after and not rushed. Would highly recommend.
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What a refreshing experience here today with Aqil, swiftly sorting out a new contract for me and adding my husband on, we came away paying so much less than we were with unlimited data and EU roaming.... Voir plus
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Écrit par l'entreprise
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
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Écrit par l'entreprise

27 High Street, SO23 9BL, Winchester, South, Royaume-Uni
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The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right solution was for me based on my needs not their commission targets. So refreshing. They are helpful, professional, friendly and knowledgeable and made my visit very comfortable. I watched them help other customers, nothing was too much trouble. They and their customer service is why I always use this store. Fantastic ambassadors for Three.

Réponse de Three UK - 3Store Winchester
Hi myself and my mother visited the store on Thursday , and was given useful information on device finance and airtime from Luke who was a new starter which was very helpful for my Morher . My mother attended today and purchased a new contract for samsung a17 and Luke Pulled the chair out for my mother and she is disbaled and went out of his way to get her a glass of water as she requested and was brought down and handed to my mother , Luke is a real gentleman and an asset to Three❤️
Gracias

Réponse de Three UK - 3Store Winchester
i was very happy with Luke (in Training) service that he gave me last week when purchasing a new mobile phone contact and explaing the benifits while being with Three , he done very well with coming the roaming charges with me and done the best he could to get the price as cheap as possible , really really happy thanks again Luke

Réponse de Three UK - 3Store Winchester
Connor was amazing today and went above and beyond to help me sort out my phone issues.

Réponse de Three UK - 3Store Winchester
Had an issue, all sorted within 20minutes. Great customer service by Jack. Happy customer.

Réponse de Three UK - 3Store Winchester
Great people in store. Jack patiently listened and sorted all my phone contracts, just what I was after.

Réponse de Three UK - 3Store Winchester
Aqil was really helpful and a delight to deal with

Réponse de Three UK - 3Store Winchester
Jack was very helpful and explained everything in great detail. Generous with his time as well.

Réponse de Three UK - 3Store Winchester
Jack was super helpful and got my problem resolved in 15 mins - thank you!

Réponse de Three UK - 3Store Winchester
My husband and I visited the Winchester store today and were greeted by the Connor, the Assistant Manager. He was so helpful and consistently projected a ‘can do’ attitude throughout the whole of our visit. He sorted out the issue with my mobile quickly and efficiently. He then helped us to understand an issue that that had occurred with our existing broadband provider. We are now testing our local signal, reviewing our existing contract and expect to return to the Winchester Three shop for all our future requirements.
I personally, have had a Three contract for many years and they have always helped me, speedily, efficiently and have not tried to confuse me with jargon. The Assistant Manager’s assistance today has reinforced our confidence in all that Three can offer. I would thoroughly recommend them.

Réponse de Three UK - 3Store Winchester
Aqil was very informative and got me the deal that was right for me.

Réponse de Three UK - 3Store Winchester
Super easy & great customer service - shout out to Connor! Really happy with the new contract and everything was explained rly nicely.

Réponse de Three UK - 3Store Winchester
The account transfer advice & instructions I received from George were very thorough and he answered all of my questions. When it actually came to the making the switch, I was again made fully aware of the account choices and what to expect during the process.
Again, George was excellent in faciliating the swicthing process. Thankyou George

Réponse de Three UK - 3Store Winchester

Réponse de Three UK - 3Store Winchester
Both Jack and George provided excellent service. Friendly and professional and made sure I knew what I was purchasing. Good explanations of everything I need to know

Réponse de Three UK - 3Store Winchester
I was extremely impressed with the professional, helpful and very patient attitude of the staff. Connor was the gentleman I saw and he went out of his way to help me with all aspects of the phone and contract etc. I would highly recommend them to anyone. A very pleasant surprise and example of great service.

Réponse de Three UK - 3Store Winchester

Réponse de Three UK - 3Store Winchester
Great service, Three is far more superior to other highstreet mobile providers.

Réponse de Three UK - 3Store Winchester
From the moment I walked in, Aqil was helpful, attentive and friendly! He listened to my current concerns with my old provider and was honest with his offers and plan options. I ended up switching seamlessly and would thoroughly recommend anyone to come here. Cliff the GM was also great and friendly. 5/5 stars!

Réponse de Three UK - 3Store Winchester
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