Anna at Three provided exceptional service! She was incredibly friendly, patient, and attentive throughout the entire visit. Transferring everything from my old phone to my new one was completely seam... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 3 The Mall, 88 High Road, N22 6HE Wood Green, London, GB
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Lisez les avis des autres
⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with the service I received from Farhin. He was very friendly, professional and genuinely helpful throughout the whole process. Farhin helped me get a new phone an... Voir plus
L'entreprise a répondu
Top Service! Excellent! Professional and friendly! Albena and Blessing were very helpful switching to a new upgraded iPhone. All questions patiently answered, efforts were made to explain different... Voir plus
L'entreprise a répondu
Excellent experience today with Sam she was so wonderful and helpful. Very transparent and swift with her service also made my little one smile which was an added bonus. Helped me get the best possib... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Three UK - 3Store Wood Green
Écrit par l'entreprise
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Écrit par l'entreprise
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Coordonnées de contact
Unit 3 The Mall, 88 High Road, N22 6HE, Wood Green, London, Royaume-Uni
- 02088898754
4,9
Excellent
230 avis
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I was happy because he severed me good
I was happy because he severed me good
5 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hey Anthoniel, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
Réponse de Three UK - 3Store Wood Green
Yay! We absolutely love hearing this 🎉 Our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Eric! 💗 -Kashish
I am extremely disappointed with the…
I am extremely disappointed with the treatment I received at Three Store Wood Green. I was served by Sergio, and his behaviour was completely unacceptable.
I politely asked him, “Can you do me a favour?” and his immediate response was simply “No,” delivered in a rude and dismissive tone. He then continued to give me attitude throughout the interaction. When I told him he couldn’t speak to me like that, he responded — and I quote — that he can and that he speaks however he wants. I was absolutely furious. No customer should ever be spoken to in such a disrespectful and arrogant manner.
His behaviour completely spoiled my day. It was clear from his attitude that he feels he can get away with treating customers this way, which is extremely concerning.
I asked to speak to a manager. Sergio said he would speak to him, but I strongly doubt he did. When I did speak to who I believe was the manager or assistant manager, they were very dismissive of my complaint and did not seem interested in properly addressing the issue.
This experience was shocking and deeply unprofessional. I expect Three to investigate this matter seriously. Customers deserve basic respect and courtesy. Sergio should not be allowed to treat people in this manner without consequences.
I would appreciate a proper investigation into this incident and a response explaining what action will be taken.
26 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
George, we’re sorry to hear about the experience you had in our Wood Green store . What you’ve described falls far below the standard of respect, professionalism, and care we expect every customer to receive, and it’s absolutely right that you raised it. We completely understand why this left you feeling upset and frustrated.
We’d like the opportunity to look into this further for you. Please connect with our chat team here: https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Afaq
Very good service Felt like VIP
3 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Rasika, your feedback fills us with joy! Delivering a seamless experience is our priority, and it’s what we strive for every day. -Ashifa
very patient and professional.
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
That’s fabulous, Jiayi! We truly appreciate hearing feedback like yours. Thank you so much for the review! 🎉 -Neha
Ismail is the best sales person i have…
Ismail is the best sales person i have ever mate
2 mars 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I am so happy with my service with beri
27 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Plamena, thank you so much! Hearing that you’re so happy with the service Beri gave you really puts a smile on our faces. ☺️ -Ayesha
Anna thank you
I was served by Anna she was exceptional, she helped us understand exactly how the current contracts I have work, the separate payments and also sold me a phone for my daughter at a very good price, she helped me to transfer my daughter's number to three and set up the new phone, the price was even better when she suggested for me to give back the old one, she did all for me, with patience and care, she told me when she's works so anything I can come back to her , I really appreciated how I was treated, left Three feeling happy and clarified 🥰
24 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hi Santa 🥰
We’re so pleased to hear about your wonderful experience with Anna. It’s fantastic that she took the time to explain your contracts clearly, helped set up your daughter’s phone, and guided you through trading in the old device for a better price with patience and care. Thank you for sharing your experience, we’re delighted you left feeling happy and confident. -Shivam
Cesar helped me to solve my issue and…
Cesar helped me to solve my issue and provided excellent service
23 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hi David, it’s great that Cesar’s dedicated support provided the effective resolution you were looking for while ensuring you were well looked after. -Kishan
He was very polite and professional to…
He was very polite and professional to my cause.
19 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hi there! We’re happy our staff gave you such a positive experience. Appreciate you sharing this. 🥰 -Ayesha
Ismail was amazing
Ismail was amazing. Walked me through everything and made it really easy and stress free. Very very happy with my experience and I would recommend anyone to this three store - especially to Ismail.
16 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Thank you so much for this amazing feedback, Jake! 😊 It’s great to know Ismail made everything simple and enjoyable for you. -Veronica
Am very happy with the customer service…
Am very happy with the customer service I received.
12 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Amazing, Gifty! We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Very nice person and helpful
Very nice person and helpful
Great job thanks
9 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Thanks a ton for this review, Rachel! We absolutely love hearing this. Hope you have a wonderful day! 😊 -Neha
Wasim and blessing helped me move my…
Wasim and blessing helped me move my home broadband with ease it felt so calm and reassuring in the store today and I would definitely recommend
6 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Misrak, thank you for sharing your feedback. We’re delighted to hear that Wasim and Blessing made your broadband transfer feel smooth. It’s great to know their calm and supportive approach helped make your visit such a positive one. We truly appreciate your recommendation! -Afaq
Réponse de Three UK - 3Store Wood Green
Hey Matilda, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this review. -Neha
Ismail and Hamid was super professional…
Ismail and Hamid was super professional and so helpful and solved all my problems.
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Love to hear this! 🎉 Ismail and Hamid clearly went above and beyond to help you. Thanks for the fantastic feedback! 🙌 -Veronica
The Woodgreen store staff are very…
The Woodgreen store staff are very helpful, especially their assistant manager Blessing.
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Abdul! 🎉 We’re thrilled that you had such a great experience at our Woodgreen store and that Blessing’s helpfulness stood out to you. Your kind words mean a lot to us! -Shivam
Arjent was really helpful today
Arjent was really helpful today. He was quick and delightful person! Not many people left to be so helpful!
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
We’re so glad Arjent brightened your day with his outstanding help, Panos! 🌟 We look forward to welcoming you back soon! ☺️ -Kashish
The person named Arjent was really…
The person named Arjent was really helpful! He helped us with a problem that we had for the past 1 year. Keep him he is very valuable person
5 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Hi there, thanks for the fantastic review! We truly appreciate you sharing your experience, and it’s wonderful to hear that Arjent provided you with outstanding care. -Neha
Atharva
it was a great session with Atharva, he is very helpful and wonderful customer service he provided and help me with the service Recommended Place to go
4 février 2026
Avis spontané
Réponse de Three UK - 3Store Wood Green
Wow, Musa! It’s wonderful to know Atharva made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
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