This has been a very good experience.The company were very easy to deal with and very efficient in meeting our requirements.Chris did an excellent job matching up our broken tiles and sourcing them.He... Voir plus
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Removed all the engrained dirt and even the residual grout from the original installation on our slate floor. It now looks better than it did when new!
Trevor has done a fantastic job on our Kitchen floor tiles. The area has really brighted up. Very professional and polite. We thourougly recommend Trevor.
Mick and Tom did a great job, repairing and cleaning porcelain kitchen tiles and bringing back to life some Travertine tiles in the bathroom. They kept us informed about what they needed to do and did... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Tile and Stone cleaning, Stone Sealing and Grout Cleaning is what we do for a living and over the years we have developed the experience, resources and specialist products to be able to resolve your problem.
Coordonnées de contact
50 Market Street, Carnforth, LA5 9LB, Lancashire, Royaume-Uni
- 0345 512 0122
- info@TileDoctor.co.uk
- www.tiledoctor.co.uk
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Painless purchase transaction
Painless purchase transaction. Product appears to be working fine after initial tests.
Dont trust them.
Purchased several products after spending hours doing research. Cleaners are decent stuff. Sealers are no good. Contact support with images of sealer leaving wet looking patches, only to be told to buy a more expensive product to absorbed the patches.
Update. Regardless of the gaslighting response. Product was added in 2 applications over a 48 hour period. 1st application no issues. Second application patchy despite even coat with excess removed immediately. Plastic sheets added 7 days later for decorating purposes and made no difference to the floor at all. There is bad feedback online with negative responses already. Not honest at all.

Réponse de Tile Doctor Ltd
I had considered replacing my en-suite…
I had considered replacing my en-suite shower which was looking its age. Steve did a great job refurbishing the entire unit including the replacement of tired and, in places, moulding grout. Fully satisfied with the result.
Professional and meticulous. Tiles revived!
From our very first enquiry regarding a deep clean of our hallway tiles, Steve made everything very easy. He was thoroughly professional, attentive to detail and carried out a great job. He has revived our tired tiles and also offered great tips regarding after care. Absolutely recommend!
Matthew was extremely professional
Matthew was extremely professional. His communication was excellent and he did exactly what he said he was going to do. He was fastidious in his efforts to get a perfect result for the tiles in our Church. We are delighted with the outcome and would highly recommend Matthew.
Fantastic job
Fantastic job, took a pride in their work - wouldn’t hesitate to recommend Chris and Zak, not only did they beautifully restore our Victorian hallway, they recreated a perfect match in a small lobby area where the old tiles were completely missing. The transition sections into 5 doorways which were missing were also perfectly matched to the original. We are absolutely delighted with the job it looks fabulous.
Ensuite bathroom transformed
I would have no hesitation in recommending Kevin and Tile Doctor to friends and family.
He completed an extremely professional transformation of our ensuite bathroom.
Kevin always arrived on time and always explained exactly what he was doing.
He is also a very clean worker and everything was left spotless when he had finished for the day.
I will definitely be contacting him for any further "tile doctoring" needs.....
Perfect. ☆ THANK YOU ☆
The work was carried out exactly as described, the results were perfect, the advise on how to manage the cleaning in the future was also professional.
Professional service. Highly recommended
Mick was extremely knowledgeable about tiles. He guided us through each process, the pros and cons in detail. His work was clean and tidy. I would highly recommend
Excellent service from start to finish…
Excellent service from start to finish from Barry.
He restored the reclaimed quarry tiles in my inglenook hearth.
Would highly recommend. Thank you.
Order not received & no reply from Tile Doctor
Recently, I ordered three products from Tile Doctor (a pre-treatment spray, grout colorant, and some tools to get the job done). The website specifies that any order placed before 1 p.m. will be delivered the next working day. Two weeks later, none of the products had arrived. Furthermore, Tile Doctor never sent an order confirmation.
I contacted their customer service via email on two occasions and asked when the order would be delivered, unfortunately, I haven’t received any reply. As a result, I tried a product from another company—Smartseal. Their product, called Grout Magic, was sent promptly and did a great job. Thanks to PayPal, I also received a full refund from Tile Doctor on the same day I made a claim.

Réponse de Tile Doctor Ltd
Amazing difference
Our kitchen floor was in a seriously bad way and we didn’t know where to begin to sort it out. After Barry’s work, it looks fantastic - the difference is unbelievable and the tiles and grout look beautiful. In fact, it looks like a brand new floor. Barry’s tiling experience definitely helped with what wasn’t a run-of-the-mill problem to solve.
Barry and his team were really helpful throughout the process. They dealt with our many questions about the tiles and offered gentle suggestions. They were very good at taking care of the house/carpet as they moved equipment around and we appreciated their help with clearing the kitchen. When the work showed there was another issue that needed to be sorted out (which explained a lot), Barry pulled out the stops so it could be done as one job, although I think this made his Christmas week busier than it should have been. We also really appreciated the work being completed before Christmas and this flexibility from Barry and his team. Customer service from head office was also good.
Thank you, Barry.
Tom was excellent - highly recommended
Tom came to remove some mastic from our porcelain tiles after a glass room installation. He was absolutely brilliant! Went over and above what we expected him to do and came to sort it out very quickly for us before Christmas. Can't recommend him enough!
First class contract from ordering to…
First class contract from ordering to delivery as always
Removed large red wine stain Portuguese limestone fireplace
Steve was very good at communicating and Tile Doctor as a company were also very good at letting me know what was happening. We had spilled red wine on our Portuguese limestone fireplace. So it was a large area with splashes too. Steve was brilliant and cleaned the whole fireplace and then sealed it for us. It looks as good as new now. Don’t be put off by the quote - it can seem a little expensive but get what you pay for - quality job and my fireplace was in safe hands. Thank you Steve - I have already recommended you to a friend.
Our 100+ year old tiles look like new. …
Really good cleaning products used expertly by Andrew our local Tile Doctor. Would wholeheartedly recommend.
Great result
Tile Doctor were helpful all the way through the process, our oyster slate floor looks amazing. Chris did a great job. Thank you 🤩
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