Over charged for car, interest rate is VERY high, had issues with motor mounts since day one their mechanic said he heard nothing lies, , car does not need fob to start it, does not lock doors, after... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Been in the program since 2018, not all creditors we're negotiated with, payments skipped, still thousands of dollars due and horrendous fees! I have checked my credit report, some accounts are not e... Voir plus
I’ve been calling for over two months now to graduate out of the program, but no success. No one can give me an answer on what’s the reason for delay even after I paid the pending amount in full on 15... Voir plus
L'entreprise a répondu
The person I spoke with, in the call center, was as helpful as she could be. It is not her fault. Rather it is Timberline's method of customer service. The web site shows inaccurate informatio... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
As a leading financial services company with a focus providing debt relief programs for consumers and small business owners, our team of knowledgeable and compassionate debt consultants work closely with our clients to understand their needs and concerns and develop a personalized program to help them become debt free in the shortest time possible. Prior to enrolling in one of our programs, we will provide you with a clear written plan you can review to decide if a debt resolution program is right for you. And you can rest assured that you will never pay a fee to our company until we have resolved a debt for you. While no two clients we serve have the same set of financial circumstances or debt load, we work with clients every day, from all walks of life, who have one thing in common; a desire for a fresh start and a life free from the burdens of high-interest credit debt. If you are struggling to meet your minimum payments, or have been unable to make several recent payments on one or more credit card accounts, our debt resolution program may be the solution you have been seeking to get your financial life back on track. Call us today, and let one of our specialists discuss your situation and provide you with options you can evaluate to determine if we can help.
Coordonnées de contact
200 W. 39th Street, Suite 11, 10018, New York, Etats-Unis
- 855 250 8329
- info@timberlinefinancial.com
- www.timberlinefinancial.com
1,6
Mauvais
609 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Debt Settlement Program Experience
So far, my experience with Timberline Financial has been very. Details of the program were explained very well and customer service has been great. Having access to the status of each settlement is really helpful and provides a nice feeling of confidence.
30 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Brianali was excellent- she went above…
Brianali was excellent- she went above and beyond for me. She was thorough and answered all of my questions. Thank you
30 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Talked to Patty today about several…
Talked to Patty today about several questions I had; and she was very courteous and helpful. She was able to answer all my questions, and the one she couldn't answer, she forwarded to the negotiator and said I should receive an answer from them. Very good experience with Patty.
Brad
29 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Excellent customer care
Brianna Lee had compassion for my concerns, and understood the processes well enough to offer guidance on options that assisted me today in making the best decision for my program. I appreciated her thoroughness. She is an excellent listener and provides solutions like a pro. Thank you.
28 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Patti was very helpful and answered all…
Patti was very helpful and answered all of my questions.
24 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Misinformed or lied to????
Customer service rep was great. My problem is I was quoted a number for resolving my debt. When I requested a payoff amount it was $1000 more than what I was quoted for a total when I enrolled. The problem is I’ve been enrolled in program for 15 months already so what is actually being asked if me is to pay a total $9000 more than what I was originally quoted and what is in the contract.
24 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
It is our intent that each client be pleased, comfortable and informed about their program.
We would like to have a member of our escalated client team contact you to better understand
your rating.
We'll be arranging an outreach so we can discuss.
Thank you again for your honest feedback.
Warm Regards,
The Client Experience Team
Reference ID: GT-4199552
Timberline has been very helpful on my…
Timberline has been very helpful on my process of paying all my debt. I read a lots of negative comments at the beginning, but in my case is wort it to be in the program
23 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
I received a summons from one of the…
I received a summons from one of the creditors enrolled in my account, and I wasn't sure what needed to happen next. I called and spoke with Patty who walked me through the steps I need to take as well as provided the necessary information needed. She was awesome, friendly, and thorough. Thank you, Patty!
22 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
I had a great experience with Pattie
I had a great experience with Pattie. She helped me with all my questions. I'm very satisfied with the way she took care of my issues.
21 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Patty's Help
Patty was very professional and helpful in dealing with my issue quickly.
21 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
She was absolutely amazing!
She was absolutely amazing!! Great customer service! Thanks
18 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Patty was very professional and…
Patty was very professional and friendly. She understood my issue and repeated it to ensure she had the correct information. Once she knew what I needed she provided me with the information and ensured our conversation was complete.
18 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Shedding Light Into the Dark Hole of Debt
I called regarding a lack of forward movement on 2 of 6 creditors that have now sent me to Collection. Patty was very knowledgeable, sympathetic and provided insight and solutions to the new round of phone calls from creditors that I thought would be moving towards resolution, but are still pre-settlement.
11 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Hi my name is Matson Matthew
Hi my name is Matson Matthew
I've been with Timberline Financial for 5 years, I bought my first car from them now I'm on my second car. I've been paying my car every 2 weeks. I set the payment deduction on my payday and it really works for me. I don't have to worry about the car payment and worry about the due date because it already deduct on my exact payday. If ya do it that way you won't be worry or even miss a car payment thanks to Kami. Try it out and you won't be worry about due date... Thanks Kami
1 décembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Kami Luke was so informative and helped…
Kami Luke was so informative and helped me with all of my needs! I had many questions and she didn't get frustrated at all, answered everything with detailed info and a smile! Thank you so much!
25 novembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Amazing service
Kami is an amazing person. She is very professional but yet very personable. She is very understanding and willing to listen. I will always recommend going through Timberline Financial to everybody..
25 novembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
I was misunderstanding the process and…
I was misunderstanding the process and the person I was talking to calmly explained what I wasn't getting. It reassured me about the process so much more, thank you.
5 novembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Very helpful
3 novembre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
It's great working with Sara Schoolcraft
30 octobre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
The Agent I spoke with was very helpful…
The Agent I spoke with was very helpful and polite. She did all she could do to solve my problem.
28 octobre 2020
Avis spontané
Réponse de Timberline Financial
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.