Tony Le Voi Group Avis 74

Service of the car was done very swiftly, staff are always friendly and do their utmost to ensure that you were happy with the service they provide.

Where do I begin had no car since January 2026 try to book in nothing till may 18th. Ask to go on cancellation list not even offered. Why buy a new car when it goes wrong just wait. Deal with it. Well take the car back then it's making me sick

I always get a good service. A good video to show that they actually do what they should. Staff always so helpful and polite ☺️

We are Tony Le Voi customers for about 10 years and have been always treated with kindness, respect and professionalism. Thank you!

Avoid their repair centre at all costs. Their service is awful, they left me with a defective airbag for over 2 weeks. After booking in for a repair, i was told it was a 1 day job, after 6hrs i hadnt heard anything about progress so called to enquire, they then told me the dont have the part and cant do the fix. They said they would be in touch when they get it, after 2 weeks i hadnt heard anything so chased, they then said another 48hrs for an update. 4 days later still waiting, I would never use their service again.

My experience with Tony Levoi was as usual very good. My car was collected promptly . The required repair was done and then the car was returned to me promptly. I like it when a Plan goes well !!!

Fast prompt service

Very happy with service.Definitely recommend for everyone

Recently bought a ev jeep from Tony levoi was looked after by Mike weir who was excellent. part ex my old car and picked up new one without any problems,was told everything about electric cars as I didn't know anything by Mike,had it 2 weeks now and very happy I chose tony levoi to buy what will be my last car .

We were appalled with the service we recently received at Levoi Lakeside branch.

As our three-year PCP agreement was coming to an end, we attended a scheduled appointment with one of their agents to discuss our available options. Unfortunately, the experience was very disappointing from start to finish.

The agent we met with was not engaging and did not provide the level of customer service we would expect. During our meeting, she repeatedly left us to speak with her manager rather than handling our queries directly. This led to unnecessary delays and made the process feel disjointed and unprofessional.

We specifically asked if the manager could come and speak with us directly to discuss our contract and options. However, we were told that the manager “stays away,” which we found both surprising and frustrating—particularly as we could clearly see him approaching other customers on the showroom floor to congratulate them on their purchases.

This inconsistency in customer treatment was disappointing and made us feel undervalued. Ultimately, the lack of engagement, transparency, and support led us to leave without progressing any further.

We hope they take this feedback seriously and review their customer service approach, as this experience has negatively impacted our perception of their business.

We would appreciate a response addressing our experience.

I doubt if we would renew any contracts with Levoi and would look to other car companies for future new cars.

Fantastic service and MOT - arranged for car to be collected from home due to having young children and all staff were friendly and informative throughout.

Good service kept me informed and updated friendly staff and price was fair

Found the staff helpful and polite also the service was completed in a timely manner.

Tony Le Voi Lakeside just keep outperforming themselves! Fantastic knowledgeable staff, polite, professional, easy to talk with, a great work ethic in their customer service dept! And just a good word for the mechanics and fitters who work on our Vauxhalls at Tony Le Voi Lakeside, quality work done each time, all broken down in an easy to understand manner! Thank you for a great service yet again!

I’m very happy with my experience with Tony Le Voi - servicing I had my car done since it was new , I’m by always kept up to date with it . The staff are helpful ring me when it’s done to let me know it’s being delivered back to me .

Quick service and great customer experience

Very friendly staff a very good service.

had my car mot lovely caring staff looked after me got to my appointment
a few hours early so had to wait to get it
done at appointment time as they couldn't fit me in earlier had coffee and biscuits to eat that were supplied
car passed with a few things that got picked up on for probably on its next sevice

Great service friendly staff