This was the only place that I could find all of the items I was looking for. Almost nobody sells the 50 packs - and I'm trying to be more economical than buying smaller 5-10 packs. They are great,... Voir plus
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I ordered a fence system on Friday Oct. 2nd. After I placed the order they stated it could take 7 to 14 days before the order was shipped. They don’t tell you this before they take your order. I trie... Voir plus
Great customer service and support. I had an issue with an order I placed and texted my issue to the customer service number posted on the web site. This was my first order from this company and I ha... Voir plus
L'entreprise a répondu
Over all, I liked the service and the super speed in which I received my order. I would have given a 5 star review if I didn't have to call your customer service center because I didn't get an email c... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ToolOrbit is a comprehensive and reliable online retailer for power tools, woodworking equipment, hardware, home improvement products, measuring tools, personal safety gear, and equipment other related products. Our partnerships with major brands such as JET, Delta, Skil, Bosch, Dremel, Makita, and Hitachi put us in a strong position to offer customers a diverse selection of high-quality products at competitive prices. ToolOrbit is a one-stop shop, making it convenient for customers to find all the tools and accessories they need in one place. ToolOrbit is an excellent option for anyone looking to purchase power tools, woodworking equipment, and other hardware products online. Today we have spread our wings to two warehouses and more than 50+ highly professional and well-trained employees. We now hold millions of dollars worth of inventory and distribute a wide range of branded power tools and shop machinery with exclusive sale and rebate offers along with lots of seasonal promotions.
Coordonnées de contact
2117 Industrial CT, 92081, Vista, Etats-Unis
- 888 722 8299
- sales@toolorbit.com
- www.toolorbit.com
2,8
Moyen
124 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Waited more than a week to tell me…
Waited more than a week to tell me something was discontinued. Take it off your website please instead making people wait weeks to find out you don’t have it.
27 mars 2025
Réponse de ToolOrbit
Dear Matt,
We're truly sorry for the disturbance caused by the delay in notifying you about the discontinued item. We completely understand how frustrating that must have been.
Please rest assured that the issue has since been resolved—this product has been removed from our website to prevent future confusion. Additionally, your refund was processed promptly upon confirmation, and you should have already received it.
If you have further concerns or questions, feel free to reach out, and we will ensure a swift response.
Best Regards,
Edward M
good price and fast shipping
good price and fast shipping. I am happy with the service. This was my first time I order from this site.
25 mars 2025
Réponse de ToolOrbit
Hi Sean,
Thank you so much for your kind words! We're thrilled to hear that you were happy with the price, fast shipping, and overall service, especially for your first order with us.
We truly appreciate you giving us a try and look forward to serving you again in the future. If you ever need anything, we're just a message away!
Best Regards,
Edward M
ToolOrbit Customer Care
Great customer service and support.
Great customer service and support.
I had an issue with an order I placed and texted my issue to the customer service number posted on the web site. This was my first order from this company and I had concerns that I might have made a mistake in ordering from them. But was happy to see a kind and professional response the next working day.
11 mars 2025
Réponse de ToolOrbit
Dear Bill,
We acknowledge and appreciate your genuine feedback regarding the services you received.
Do not hesitate to reach out should you have further inquiries or concerns.
Edward M
ToolOrbit Customer Care
Bait and switch scam
26 mars 2025
Avis spontané
Réponse de ToolOrbit
Dear Buyer,
Kindly email us your concern, and we will resolve it promptly.
Best Regards,
Edward M
Gabige company,I order from you.damage…
Gabige company,I order from you.damage box,no refund,claim usps,also usps need any main box inspection with this damage, I never hear anything my life with this damage. I order other from you too,you need that I spent more money for this item,no
10 mars 2025
Réponse de ToolOrbit
Dear Jeff,
We’re truly sorry to hear about your disappointment, and we understand your frustration.
We’ve responded to your concerns in our recent email conversation and would sincerely appreciate it if you could take a moment to review and reply when convenient. We’re here to resolve this with you as quickly and fairly as possible.
Kind Regards,
Edward M
Part came in timely manner
9 mars 2025
A great little bevel square and shipped…
A great little bevel square and shipped right on time.
2 mars 2025
Easy to navigate site
Easy to navigate site, product as stated and in stock. Quick order confirmation and shipping.
1 mars 2025
I received my order quick
I received my order quick. I really liked the communication about my order. No problems, no hassle.
5 mars 2025
Paid for Fedex 2day delivery
Paid for Fedex 2day delivery. Two days after delivery date I emailed company asking where product is. I didn't received it. Then and only then did I receive an email stating the manufacturer discontinued the item and they will refund my purchase. They should have notified me before or on the 2 day delivery date that the item is discontinued. Instead they waited until I asked.
2 mars 2025
Réponse de ToolOrbit
Dear Sue,
We sincerely apologize for the inconvenience you experienced.
As soon as we were notified by the manufacturer that the item had been discontinued, we processed a full refund for your order immediately. We completely understand your frustration and agree that you should have been notified about the issue sooner, especially since you selected 2-Day delivery.
We're actively reviewing our communication processes to ensure that situations like this are handled more promptly in the future. Your experience matters to us, and we truly appreciate your patience and understanding.
If there is any other query, you are more than welcome to ask, and we will ensure a swift response.
Kind Regadrs,
Edward M
Still don’t have the tool
Still don’t have the tool, had to contact them to try and find out an estimated delivery date. Said it was in stock but turns out it wasn’t and is back ordered, tried to cancel order because I wanted the tool for a project but never heard back. Hopefully the tool shows up
5 mars 2025
Réponse de ToolOrbit
Scott,
We sincerely apologize for the inconvenience this issue may have caused to your operations. Regrettably, the item was temporarily out of stock, which led to the disruption. However, we’re pleased to inform you that it has since been fully restocked and is now readily available in ample quantity.
As referenced in our email correspondence, we responded to your inquiry on the same day to address your concerns as swiftly as possible.
Please feel free to place your order at your earliest convenience—we will prioritize it and ensure prompt dispatch to avoid any further inconvenience.
Finest Regards,
Edward M
Have not received part I ordered yet .
2 mars 2025
Réponse de ToolOrbit
Dear Rob,
We understand your frustration and truly regret any inconvenience caused. Please note that the order was shipped according to the shipping method you selected at checkout.
For future orders, we kindly recommend choosing an expedited shipping option, and we will do our utmost to ensure a smooth and timely delivery.
Thank you for your feedback
Regards,
Edward M
Ordered and paid for a small item 2…
Ordered and paid for a small item 2 weeks ago, still no signs of shipping no communication!!
Still waiting
11 février 2025
Pleased with hive frame cleaning tool
Solid, well made tool, quick and affordable delivery
8 février 2025
They are slow
First order to over a month to receive. This one has taken over a week just 2 ship. It's 2 small packages of bits.
8 février 2025
Réponse de ToolOrbit
Dear Kelly,
The order was shipped as per the shipping method you chose.
We apologize if this has delayed the final delivery of your package.
You may opt for expedited shipping for future references.
Best Regards,
Edward M
Product arrived in a reasonable time in…
Product arrived in a reasonable time in good shape. I was surprised at how high the shipping costs were, but part of that was my fault as I didn't want to have to fill out all the information again to shop around.
10 février 2025
Avis spontané
have not received my order
30 janvier 2025
Réponse de ToolOrbit
Dear Buyer,
The order was cancelled as requested via email. We regret the inability for not been able to fulfill the service as committed.
Feel free to reorder from our website for an improved experience this time.
Kind Regards,
Edward M
ToolOrbit Customer Care
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