The Trade Centre UK - Rochdale Avis 

They do not check the cars they are selling properly and often sell cars with faults. They then get you to sign something to say that they can fix it and use this against you when you try to reject the car as being not fit for purpose when you purchased, saying they have the right to fix it (they warp consumer standards against you). Take weeks and weeks (if you're lucky) to "fix" the car and give it back still broken just with the fault cleared - so then it breaks again. Do your research elsewhere (e.g. FB, BBC) and you will see thousands of people with similar stories. The warranty they sell you also doesn't actually cover anything that happens, they never pay out. Staff know all of this and will ignore you and rudely shut you down for trying to get answers and assert your rights. Have had a staff member even admit to me they would not buy a car from here. Avoid at all costs, they are not registered with the motor ombudsman for a reason.

From start to finish dealt with with respect n explained all very well they were a pleasure to deal with

Amazing service didn’t have a clue about car finance but they explained everything in such great detail and customer service was on another level definitely would recommend

A big shout out to Sam and Asad at Rochdale branch! Same showed amazing empathy with our son whilst sorting out all the finance details and Asad was great in getting the sale complete. Thank you so much!

Easy and fast service.

First time getting finance for a new car and the people I dealt with were amazing and very helpful from the get go

Helped me get on the road in no time 🚙

Drove past randomly. Saw it had a sign outside saying 5 star trust pilot but I just checked and it’s actually 4 stars, for that reason I think it’s very misleading. I don’t need a car but I think it also looks only a 4 star place compared to all others

Absolutely spot on.
Clear communication and happy to answer any questions.
Would reccomend this company to others
Zach the salesperson was fantastic too

Straight forward easy

Everything went wrong at the Rochdale branch of The Trade Centre UK! They're working in cahoots with the financers, despite my getting back within 14 days that the vehicle sold was unfit for purpose, not as described etc, as contained in the Consumer Rights Act, 2015, they're refusing to give the refund, or get the vehicle checked. exchanged. Unless anyone who wishes to waste their funds and don't mind dealing with dodgy dealership (The Trade Centre UK), then you could go ahead and patronise them.

Great experience from start to finish

Friendly and helpful through every step, walking away with a nice modern car!

Staff were really helpful, professional and polite. Service was great thanks to rabiha. thank you trade centre.

Our sales man Alan was so helpful and patient with me and my parents looking for my second car everything was explained thoroughly and didn’t feel pressured at all throughout the whole experience. Minus points for a major smell coming from the breaks or clutch making us leave the car in the shop until fixed especially after they had us tax and insure the car leaving my old car uninsured until I get the car back. Mechanic that helped was super nice and understanding and so was manager. Will see what happens next but after all ‘checks’ being done shouldn’t have a burning smell coming from the car.
All staff was super friendly and helpful giving personal insights throughout

Great, understanding, efficient

Very friendly came in at opening time everything got done really quickly

Hi am disability deaf only I got car 9 month 28 day warranty I didn’t know about Lifetime. I try explain about gearbox already brand new but it faulty mean I already pay new gearbox £2000. Never support or helpful I say negative feedback for that fake company.

Staff have been really friendly and helpful. Dealt with a few different members of staff, malika was very friendly and chatty and patient. Felt welcome and comfortable with everyone who helped.

Every member of staff we spoke to was helpful and informative without being pushy.