The Trade Centre UK - Wednesbury Avis 

That process with kad was nice and simple

Each part of the process went well.
Ryan,Mohammad and Kad all presented information efficiently.Staff were friendly efficient and engaging.At Collection Point Kad,patiently explained the products .

All aspect of the purchase of the car was great other than the amount of time the processing took.

Kad was fast

The process was quick and easy. The staff are really helpful and very efficient. Thank you

Great experience, and went the the process quicky and efficiently

Great service all around!

Thanks to all!

kadeem was very good and fast

Jahid was very helpful today

Jahid was efficient

Experience with Kad went well.
Issues with the rest

I bought my Ford Fiesta from Trade Centre UK back in June and, at the time, I had absolutely no idea there was potentially an issue with the tyres. I have since taken the car to my local Kwik Fit, and what I was told has left me extremely frustrated.

I was initially told that one of my tyres needed replacing. While changing it, the mechanic discovered blue liquid inside the tyre. I was then asked whether my steering wheel shakes when driving at higher speeds — which it does, particularly when travelling above around 65mph.

The mechanic explained to me that the blue liquid appeared to be a tyre sealant / repair preventative, which is used to temporarily seal punctures so that you may not realise the tyre has been damaged. He explained that the liquid in the tyres causes uneven pressure within the tyre so when travelling at higher speeds the tyres will be unbalanced, due to the constant movement of the liquid within the tyre, which results in the steering wheel shaking. Moreover, the this can strain on other components of the vehicle, due to the imbalance in the tyres. Additionally, the liquid breaks down the tyres from the inside, which will result in the tyres having to be replaced.

What made me even more concerned was being told by the mechanic that they see customers every other day with cars purchased from Trade Centre UK who have the same blue liquid inside their tyres.

I was advised that I should seriously consider having all four tyres replaced, rather than just the one that originally needed changing, because of the potential issues this could cause further down the line.

And this is where my frustration really lies.

I have barely had this car since June and have already had to deal with an issue that I was completely unaware of when I bought it. I trusted that I was buying a safe, roadworthy vehicle, yet I am now being faced with potentially replacing multiple tyres and worrying about what other damage may have been caused.

I was also sold a premium protection plan, which was included in the overall price of the car. At the time, I trusted that this was something worth having, but after this experience I feel extremely frustrated that I was persuaded into paying for additional protection without fully understanding exactly what I was getting for my money.

All round great experience bar one part, had a moment where a finance guy got very pushy trying to offer me the lifetime warranty and was quite aggressive with it but sales guy and collections lady Ammah I believe her name was

Professional, courteous and knowledgeable

We are very happy with the service provided by Aimah Mo-dard

Members of staff were super friendly ,helpful and knowledgeable.An absolute 5 star experience.

Kad was the best would 100% recommend

Great deal! Aimah and Usman were very helpful.