Lisa from rental department in San Diego is so insanely aggressively rude. It’s mind boggling how she still has a job or why the company chooses to keep rude people employed. Terrible company to work... Voir plus
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I had 2 requirements, written into the PO. They missed both requirements. I asked to have the QM reach... nothing. Had to ship back the artifact, still inept handling. For a 17025 Accredited c... Voir plus
Worst experince so far. Accelerometers sent out for calibration, it was delayed 4 times at least. When asked why it was taking too long. They stated that they were waiting for Manufacturer specs. Spec... Voir plus
Starting off early in the year, had a few issues with pricing for our equipment calibration. I was not informed up front that if I had numerous pieces of equipment to be calibrated that the price... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Transcat, we are the global leader in test and measurement equipment and calibration services for highly technical industries, including life sciences, power generation, aerospace and defense, manufacturing, food and beverage production, and more. We provide quality calibrations from our headquarters in Rochester, NY and through our multiple commercial calibration/repair labs throughout North America (accredited to ISO 17025:2017 through ANAB). We offer in-lab and on-site calibration services in a variety of service levels – so you receive the calibration specific to your quality needs. We also offer compliance, validation, and analytical services to ensure customer equipment is performing as required to keep operations compliant. As a leading distributor of test and measurement equipment, we ensure our customers have access to more than 100,000 products from over 500 manufacturers. Our product portfolio enables our customers to measure and calibrate a variety of parameters and we represent the industry’s leading brands, such as Fluke, Megger, Keysight, Teledyne FLIR, and Druck, to name a few. Plus, our exclusive new instrument calibration program guarantees that the equipment purchased from Transcat is ready-to-use from the point of purchase. Along with new equipment, we also offer rental equipment for an efficient and cost-effective solution. Customers can rely on the quality of our services and the breadth of our technical product offering to maintain accuracy in their operations. Transcat: by any measure, a better choice.
Coordonnées de contact
35 Vantage Point Dr, 14624, Rochester
- 800-800-5001
- sales@transcat.com
- www.transcat.com
1,4
Mauvais
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
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good company to deal with.
good company to deal with.
Any issues they resolve quickly
regular communication
information is easy to get from web site
28 décembre 2017
Avis spontané
Transcat gave me the best price that I …
Transcat gave me the best price that I could find.
I received a quote quickly and courteously.
Product arrived as ordered. Thanks!
28 décembre 2017
Avis spontané
Product arrived on time and undamaged
Product arrived on time and undamaged. Excellent value.
27 décembre 2017
Avis spontané
Great Customer service
Customer service was very responsive to quick turnaround needs.
27 décembre 2017
Avis spontané
Customer service representative instead …
Customer service representative instead to help a customer trying to win an argument .Very disappointed.
27 décembre 2017
Avis spontané
Effective Customer Service!!
All of my transactions with Transcat have been outstanding!! My contact guy is Willie Person.....I can email Willie a request for a quote and He submits a quote back to me, same day. I can email Willie the Purchase Order and the quote and He will have the order processed, same day. This is the best representation for effective customer service that I have ever seen......always on time, always meeting expectations.
You da Man, Willie!
Thank you!
Jeff
26 décembre 2017
Avis spontané
Very Good Thanks
26 décembre 2017
Avis spontané
My last order
My last order, I received my sensors too late and without my Datalogger.
I have to wait again for the Datalogger.
22 décembre 2017
Avis spontané
From the start of requesting equipment …
From the start of requesting equipment to receiving continual notification of the progress until delivered Transcat has made the experience easy. I would recommend this company.
21 décembre 2017
Avis spontané
Transact promptly sends quotes when …
Transact promptly sends quotes when requested, its always a pleasure doing business with Transcat...I have never had any issues
21 décembre 2017
Avis spontané
My name is Alexandre Santos
My name is Alexandre Santos
As you can verify the goods have been charged on my credit card (BY email). I request the delivery of the respective goods or the immediate return of the amount paid.
20 décembre 2017
Avis spontané
Good experience
Good price, great service. Only thing is that shipping took a while.
19 décembre 2017
Avis spontané
Wrong part
Transcat was to quote a non repairable instrument.
They sent the quote and we receive it.
It was the wrong instrument
18 décembre 2017
Avis spontané
Confirmation on time
Confirmation on time, shipment done quickly
service level excellent
18 décembre 2017
Avis spontané
Transcat offered the item I was looking for!
Transcat offered the item I was looking for for several days. My only issue with the whole process was the inability of the web software to accept my address as the billing address. After three times entering it I gave up and left it.
Later I found out the company had several bad experiences with overseas people ordering items and having them sent to people in the US. My sister verified to Transcat that I was living overseas and had an APO address.
17 décembre 2017
Avis spontané
Helpful from start to finish
Helpful from start to finish! I had a deadline to hit for calibration and delivery, and Transcat went above and beyond to make it happen--thanks so much!
17 décembre 2017
Avis spontané
Reliable
I received the part earlier than promised, everything worked well.
16 décembre 2017
Avis spontané
Very slow for all
Very slow for all (for reaponse, for shipping, for quote)
16 décembre 2017
Avis spontané
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