The HUMAN customer service was great. I enjoy the freedom and reliability I have with the transfer tank having also just replaced my pump that had some issues. Customer service was quick, friendly, kn... Voir plus
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Lisez les avis des autres
Tim Wells has always made my experience with Transfer Flow feel like having a conversation with a best friend. If i had ANY issues, in which i rarely did, he made sure to have it fixed within hours. I... Voir plus
L'entreprise a répondu
My tank arrived in a reasonable time frame. Packaging was sufficient with the exception of the hardware envelope zip tied to the lower mounting foot. Most hardware arrived and with a few additional pi... Voir plus
L'entreprise a répondu
My TRAX4 is older and was having issues. I contacted Transfer Flow and the technician immediately ID'd the problem and sent my information to their sales. The parts I needed were surprisingly afford... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fabricant de pièces automobiles
- aussi dans
- Magasin d'accessoires automobiles
- Magasin de pièces détachées automobiles
- Service de fabrication
Écrit par l'entreprise
Transfer Flow, with locations in Chico, California, and Algood, Tennessee, is committed to innovative design and manufacturing. We proudly produce safe, legal, and reliable fuel tank systems and vehicle accessories, enabling adventures around the globe. Our products cater to both personal and commercial vehicles, enhancing experiences no matter where the journey leads you!
Transfer Flow's Mission
Écrit par l'entreprise
- Premier American-Made Fuel Systems
- Transfer Flow’s family of dedicated employees supports our customers, community, and country by engineering and manufacturing premier quality “Made in the USA” fuel systems and vehicle accessories.
Coordonnées de contact
1444 Fortress St, 95973, Chico, Etats-Unis
- (530) 893-5209
- tanks@transferflow.com
- www.transferflow.com
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Love transferflo tanks
Don’t have this one installed yet but it’s the 3rd one I’ve had installed and they work great. The app option was not available on the first two so I’m looking forward to seeing how it works. I understand the app doesn’t come up with apple car play. So that’s a bummer.
21 juillet 2026
Réponse de Transfer Flow
Thank you, Josh, for your continued trust in Transfer Flow! We're honored that this is the third system you've chosen from us and are glad to hear your previous tanks have served you well. We hope you enjoy the new app connectivity features and appreciate your feedback regarding Apple CarPlay compatibility. Customer input like yours helps us continue to improve our products and user experience. Thanks again for your business, and we hope you enjoy your new system for years to come!
Outstanding customer service
Outstanding customer service, great community interaction and feedback on new products. Once I got the product install was a breeze and instructions were amazing.
22 juillet 2026
Réponse de Transfer Flow
Thanks, Josh! We're glad to hear the install was easy and that the instructions were clear and helpful. We appreciate the kind words about our customer service team and thank you for choosing us. Enjoy your new setup!
Réponse de Transfer Flow
Thanks, Rick! We appreciate the 5-star review. Providing prompt, professional help is what we strive for, and we're glad that was your experience. Thanks for your support!
Gas shock replacement
My 40 gal fuel tank with toolbox was installed 20 years ago at their facility in Chico. It has operated flawlessly! The gas shocks that hold the lid open were gradually failiing. They are no longer available. The representative researched the issue and emailed me the part number for their replacement. The lid now is held wide open.
20 juillet 2026
Réponse de Transfer Flow
Thanks, George! It's great to hear that your fuel tank and toolbox have been serving you well for 20 years. We're glad our team was able to track down the correct replacement gas shocks and get you the information you needed. Thanks for your continued support, and we're happy to hear the lid is working like new again!
My third tank….. this has always been a superior product
The folks I dealt with on the phone were terrific
Please make the tax 4 so it is supported by apple carplay
20 juillet 2026
Réponse de Transfer Flow
Thanks for the great review and for choosing our tanks again! A third one is great to hear. We’re glad the product has worked well for you and that our team was helpful on the phone. We also appreciate the feedback on making the Trax 4 app compatible with Apple CarPlay. That’s something we’d like to work toward in future versions, and it helps to know customers are asking for it.
2012 GMC 2500 to a Reading service body
Everything that I needed to adapt the fuel fill from a 2012 GMC 2500 to a Reading service body was in the kit (except for one connector for the ground wire).
There was plenty of hose.
Came in a timely manner.
Could have used some basic instructions.
13 juillet 2026
Réponse de Transfer Flow
Thank you for taking the time to share your feedback! We’re glad to hear the kit included what you needed for your fuel fill adaptation, had plenty of hose, and arrived in a timely manner. All of our kits are intended to include instructions, so we apologize if they were missing from your package. We’d be happy to send those over right away if you still need them. We appreciate you letting us know and will use your feedback to help make sure future kits are complete and easy to install.
I upgraded my 2006 Trax 2 to Trax 4
I upgraded my 2006 Trax 2 98 gallon auxiliary tank with the Trax 4 electronics/software and pump. It works perfect! Shout out to Tim Wells for getting everything I needed to get it installed.
14 juillet 2026
Réponse de Transfer Flow
Thanks, Corey! We're glad to hear the Trax 4 upgrade is working perfectly on your 2006 tank. We'll be sure to pass your shoutout along to Tim. Thanks for choosing our products, and we appreciate your continued support!
The down home country filling
The down home country filling, of customer support.
A+
The best product money can buy
8 juillet 2026
Réponse de Transfer Flow
Thanks, Brian! We really appreciate the kind words. Providing friendly, down-to-earth customer support is something we take pride in, and we're glad that came through. Thanks for your support and for trusting us with your business!
Your sales rep was knowledgeable
Your sales rep was knowledgeable, helpful, and friendly. Always enjoy working with you folks when the opportunity arises.
14 juillet 2026
Réponse de Transfer Flow
Thanks, Bob! We're lucky to work with great customers, and it's nice to hear you've consistently had a good experience with our team. We'll make sure your feedback gets passed along.
Great knowledge of the product and…
Great knowledge of the product and quick delivery!
13 juillet 2026
Réponse de Transfer Flow
Thanks, Andy! We're glad we could help you find the right tap kit and get it to you quickly. We appreciate the feedback and are happy to hear our team was able to answer your questions along the way.
Packaging was damaged on arrival
Packaging was damaged on arrival. Large gapping hole in the side. Luckily all the parts were still in it. The drilled hole for the toggle switch was too small and had to be drilled 1/16” bigger to get the toggle switch through. A bit more pre assembly and better care in transit for a $2200 dollar fuel tank was expected. Will not order again.
7 juillet 2026
Réponse de Transfer Flow
Jerry, thank you for your valuable suggestion regarding the toggle switch opening. We have shared your feedback with our Engineering team for review as they continue to evaluate opportunities for product improvement. Regarding the damaged packaging, we will be contacting XPO Freight to investigate the issue. If you have any photos of the damaged box, we would greatly appreciate it if you could send them to us, as they will be helpful in our discussions with the carrier. Thank you again for your business, your product improvement suggestion, and for bringing these concerns to our attention. We truly appreciate your feedback.
When the shipping part went another…
When the shipping part went another direction they were on top of it and sent another one to me without question!! Good people!!
8 juillet 2026
Réponse de Transfer Flow
Roy, thank you for the kind words. We're glad to hear that when the original shipment was misrouted, our team was able to quickly resolve the issue and get a replacement sent to you without any hassle. We truly appreciate your feedback and your recognition of our team's efforts. Thank you for your business and for taking the time to share your experience. We're grateful for customers like you and look forward to serving you again in the future.
agent did a great job of finding what we needed
agent did a great job of finding the part we needed with little delays. part showed up correct and reasonable shipping times.
6 juillet 2026
Réponse de Transfer Flow
Thank you for your feedback! We're pleased to hear that we were able to quickly identify the part you needed with minimal delays. It's also great to know that the correct part arrived as expected and that you were satisfied with the shipping time! Thank you for choosing us, and we look forward to assisting you again in the future.
Happy customer
The kind of customer service you’d expect from a solid company!..Tim went above and beyond and I couldn’t ask for more..stand up buisness with great product/ people!
15 juillet 2026
Avis spontané
Réponse de Transfer Flow
Thank you, David, for taking the time to share your experience! We're thrilled to hear that Tim was able to provide the level of service you deserve and go above and beyond to help. Your kind words about our team, products, and customer service mean a great deal to us. We take pride in providing outstanding support and quality products, and it's rewarding to know that our efforts made a positive impression. Thank you for choosing Transfer Flow!
very friendly and easy to talk to
very friendly and easy to talk to, very knowledgable
super helpful.
15 juillet 2026
Avis spontané
Réponse de Transfer Flow
Michael, thank you for your kind feedback and 5-star review! We're glad to hear that you found our team friendly, knowledgeable, and easy to work with. Providing helpful service is always our goal, and we're pleased we could assist you.
The customer service was fantastic
The customer service was fantastic! I had a problem with the website, but was easly walked through the process over the phone. They even found a closer shipping location to me, cutting down on the price and ship time. The directions were very precise and made the install easy. Very happy with my purchase.
29 juin 2026
Réponse de Transfer Flow
Keith, thank you so much for your kind words! We're thrilled to hear that our customer service team was able to quickly assist you with the website issue and help you find a closer shipping location to save both time and money. It's also great to know that the installation instructions were clear and made the process easy for you. We truly appreciate your feedback and are grateful for your business!
I was not sure what part I needed
I was not sure what part I needed. I was helped with getting the correct part order and it was shipped to me quickly. I really appreciated the personal service.
2 juillet 2026
Réponse de Transfer Flow
We're so glad we could help you find the correct part and get your order processed quickly, Donna. We truly appreciate your trust in us and are grateful you took the time to share your experience. Thank you for choosing Transfer Flow!
Réponse de Transfer Flow
Luis, we're delighted to hear that your order arrived promptly and that you were pleased with the delivery. We appreciate your 5-star review!
Placed my order
Placed my order, they told me it was about to ship, it shipped and got here when they said it would. What else could you expect.
22 juin 2026
Réponse de Transfer Flow
Jim, thank you for your order and feedback! We're glad everything went exactly as promised - from placing your order to shipping and delivery. Providing accurate information, dependable service, and on-time delivery is what we strive for every day. We appreciate your business and your 5-star review!
Someone always ready to help my…
Someone always ready to help my technician and me whenever needed.
19 mai 2026
Réponse de Transfer Flow
Chris, thank you for the kind words! We're happy to hear that our team has been there to support both you and your technician whenever needed. Providing knowledgeable, responsive service is a top priority for us, and we're glad we've been able to help. We truly appreciate your trust in Transfer Flow and look forward to continuing to support you in the future.
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