Inspire Avis 

2 146
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Paul Warrington provided excellent customer service. He was very quick replying by both email and phone. Paul even phoned me out of hours to help rectify one of my travel booking plans with his a... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Awful booking experience and Inspire take around 20% commissions fees from any vouchers you have. Don't touch them. If your employers offers you vouchers benefits, go somewhere else! If you want to bo... Voir plus

Noté 5 sur 5 étoiles

Paul was extremely helpful and made booking my hotel so easy. He was friendly, professional and kept me updated throughout the process. Thank you so much, Paul, for all your help. Highly recommended!... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

With initial difficulties and misunderstanding for this booking, Paul (PW2) from Inspire Travel, was extremely helpful and completed the booking for us over the phone. Paul has a really friendly and h... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Informations provenant de diverses sources externes

Inspire is an ABTA licensed travel agency and tour operator based in Bramhall, Cheshire. As an ABTA license holder, we are able to offer both package holidays from the most well-known and trusted travel providers in the UK and Europe as well as dynamically packaging and tailor-making trips for our customers.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(2 146)

405 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

This is a terrible company

This is a terrible company. I have had two experiences of this company and have both been terrible. They charge way more than if you book direct and the booking process is very complicated. When I cancelled my booking as I received an email saying that I could cancel for free, but they refused this, even when there was this email as evidence. Avoid at all costs.

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Paul was very kind patient and gave…

Paul was very kind patient and gave great customer service.

17 août 2026
Avis spontané
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Réponse de Inspire

Thank you so much for your kind words! We’re delighted to hear that Paul provided such great customer service and was patient and helpful throughout. We’ll be sure to pass your lovely feedback on to him. We really appreciate your support and look forward to welcoming you again

Noté 5 sur 5 étoiles

Excellent experience booking holiday…

Excellent experience booking holiday with Paul Warrington. He helped me to find good locations and accommodation in my budget.

17 août 2026
Avis spontané
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Réponse de Inspire

Thank you so much for your wonderful 5-star review! We’re delighted to hear that Paul was able to help you find great locations and accommodation that suited your budget. We really appreciate your kind words and are so pleased you had an excellent experience booking your holiday with us. We hope you have a fantastic trip and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Paul (ref pw2

Paul was extremely helpful and made booking my hotel so easy. He was friendly, professional and kept me updated throughout the process. Thank you so much, Paul, for all your help. Highly recommended!

13 août 2026
Avis spontané
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Réponse de Inspire

We’re so pleased to hear that Paul made your hotel booking simple and stress-free. It’s great to know that his friendly and professional service, along with keeping you updated throughout, made such a positive difference. We truly appreciate your recommendation.

Noté 5 sur 5 étoiles

Amazing service

Paul is amazing! So helpful, told him what I wanted and my budget and he found it! Paul had my holiday booked in minutes with no stress and gave me all the information I needed about where I was going and the area! I will be booking my next holiday through inspire and asking for Paul, you do not get customer service like that these days. What a credit to inspire Paul is.

17 août 2026
Avis spontané
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Réponse de Inspire

Thank you so much, Siobhan, for your amazing 5-star review! We’re absolutely delighted to hear that Paul made booking your holiday so quick, easy and stress-free. It’s wonderful to know he found exactly what you were looking for within your budget and provided you with all the information you needed. Your kind words mean so much, and we’ll be sure to share your fantastic feedback with Paul. We look forward to helping you plan your next holiday with us.

Noté 5 sur 5 étoiles

It’s my first time with using this…

It’s my first time with using this service And I thought it was an excellent service from start to finish, thank you very much

17 août 2026
Avis spontané
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Réponse de Inspire

Thank you so much, Jodie, for your lovely review! We’re delighted to hear that you had an excellent experience with us from start to finish, especially as it was your first time using our service. Your kind words mean a lot to us, and we truly appreciate you choosing us.

Noté 1 sur 5 étoiles

Lack of data security and hassle

Previously thought this company was a scam. Its not a scam but its also not alot better. I wanted to book a party of 8 to dumfries in mid august. The price with one click directly to park dean was £479 (for one gold caravan). I had to phone up inspire and get them to run the same search to find the caravan I wanted - seems like a lot of extra fuss for an already easy process. But they will charge you the best part of £100 more for getting the same holiday. I wanted two gold caravans nearby each other. I went through the booking and at the end when it was all booked I was then told I had paid for 1 gold and 1 silver caravan, which is not what i asked for or was informed I was paying for. They also suggested Icould try to get them close to one another when I checked in (because theres always a lot of space at holiday parks in peak season). But as my inspire credit was non refundable I was trapped with dealing with them. So a week before my holiday I got emails with my name but another customers details (address and booking details etc) for a different caravan a week before mine, in norfolk! 3 phone calls and a hour later I was told to ignore it and my booking was fine. I was never given booking in details for me holiday. After a 5 hr car journey to my holiday I discovered theh had no booking for my name, address or email. 20 minutes of trying to call inspire and I couldn't get an answer. Two terminated/dropped calls and the thirs didnt understand what I wanted, sent me off into an endless options loop . Luckily some great detective work from staff locally found my booking in a random asian females name with a different address. So forget the data protection or customer privacy. Pay through the nose, for a worse service and be prepared for a lot of extra hassle, time and worry

10 août 2026
Avis spontané
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Réponse de Inspire

Hi Nic,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the issues you experienced with your booking and the frustration this caused, particularly after such a long journey.

We take your concerns regarding the accommodation, communication and booking information very seriously and would like the opportunity to investigate what happened.

Please contact our Fulfilment Team at fulfilment@travelbyinspire.co.uk with your booking details so we can look into this further and assist you directly.

Thank you again for bringing this to our attention.

Kindest wishes Inspire

Noté 5 sur 5 étoiles

Paul Warrington provided excellent…

Paul Warrington provided excellent customer service. He was very quick replying by both email and phone.
Paul even phoned me out of hours to help rectify one of my travel booking plans with his agency.

I have led a business unit with customer service teams reporting into me. This employee ticked all the boxes.

15 août 2026
Avis spontané
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Réponse de Inspire

Thank you, Ian, for taking the time to leave such a wonderful review. We’re delighted to hear that Paul provided excellent customer service and went above and beyond to help resolve your travel arrangements, even out of hours.

Your comments mean a great deal to us, especially given your own experience leading customer service teams. We’ll be sure to share your kind words with Paul and the team.

Thank you again for choosing us.

Noté 5 sur 5 étoiles

Paul was ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Paul was friendly, helpful and very knowledgeable. Gave me great advice about my destination and went above and beyond. Give this man a bonus⭐️⭐️⭐️⭐️⭐️

14 août 2026
Avis spontané
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Réponse de Inspire

Hi Yvonne,

Thank you so much for your fantastic review! We’re delighted to hear that Paul was friendly, helpful and knowledgeable, and that his advice helped make your travel planning even easier.

We couldn’t agree more that going above and beyond deserves recognition! We’ll be sure to share your lovely feedback with Paul he’ll be thrilled to know his efforts were appreciated.

Thank you again for your kind words!

Noté 5 sur 5 étoiles

Just had a very pleasant phone call…

Just had a very pleasant phone call with the advisor named Julie Newsam. She was wonderful and very informative and she made my day by making the booking very easy and more than I thought I was going to get. I appreciate her being kind and patient with my indecisiveness.

14 août 2026
Avis spontané
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Réponse de Inspire

Hi Beatrice thank you so much for your wonderful review, we are delighted to hear that Julie was so kind, patient and informative, and made your booking experience so easy. It’s lovely to know she was able to help you find more than you expected and make your day in the process, We’ll be sure to pass your kind words on to Julie. We hope you have an amazing trip

Noté 5 sur 5 étoiles

PW2 Jo & Martyn Adams…

With initial difficulties and misunderstanding for this booking, Paul (PW2) from Inspire Travel, was extremely helpful and completed the booking for us over the phone. Paul has a really friendly and helpful telephone manner, pleasure to speak to him. Thank you

14 août 2026
Avis spontané
Logo de Inspire

Réponse de Inspire

Thank you so much for taking the time to share your experience. We’re sorry to hear there were some initial difficulties, but we’re delighted that Paul was able to step in and make the booking process easier for you. It’s wonderful to hear that you found him friendly, helpful and a pleasure to speak to, Thank you for choosing Inspire Travel.

Noté 5 sur 5 étoiles

Paul was an amazing help on booking our…

Pw2

Paul was an amazing help on booking our trip 😃 thanks Paul!

14 août 2026
Avis spontané
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Réponse de Inspire

Thank you Nicole so much for your lovely 5-star review! We’re delighted to hear that Paul was such a great help with booking your trip.

Noté 5 sur 5 étoiles

Paul was very helpful

Paul was very helpful. I had to change my booking and he made it so easy for me. Thank you, Paul

12 août 2026
Avis spontané
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Réponse de Inspire

Thank you for your lovely review Tracey We’re so pleased to hear that Paul was able to make changing your booking so easy and stress-free. We’ll be sure to pass on your kind words to him. We hope you have a fantastic holiday

Noté 5 sur 5 étoiles

Really easy to book through by phone

Really easy to book through by phone. Spoke to Paul PW2 who was very friendly and polite. We already knew which holiday we wanted to book and Paul was quick and professional which made it easier. Overall a good experience.

12 août 2026
Avis spontané
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Réponse de Inspire

Hi Nicola Thank you so much for your 5-star review! We’re delighted to hear that Paul was friendly, polite and professional, and made the booking process so quick and easy for you. We hope you have a fantastic holiday and a wonderful time away!

Noté 5 sur 5 étoiles

One4All - all for one!

I had three One4All gift cards and it was very complicated paying for the trip, but Paul was incredibly patient and helpful. Very impressed by the service. Looking forward to my trip, which is also a great deal!

12 août 2026
Avis spontané
Logo de Inspire

Réponse de Inspire

Thank you so much for your lovely review! We’re delighted to hear that Paul was so patient and helpful, especially with the One4all gift cards. We’ll be sure to pass on your kind words to him. We’re thrilled you found such a great deal and hope you have an absolutely fantastic trip!

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