Tree Fort Bikes Avis 

29
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Marvelous- they keep their promise and delivered the bike part in two days! While my regular bike shop said- 7-10 days to get parts only. So you can rely on the expedite service if it is emergency.

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love Tree Fort Bikes. They are fast at shipping with a central US location, website works great, and customer service is top-notch. Their price matching service is really awesome, because if... Voir plus

Noté 5 sur 5 étoiles

Excellent company, super fast delivery, and a great price. Way better than Amazon, or Ebay in my opinion. You can call them and actually talk with someone who knows what they are talking about. Sma... Voir plus

Noté 1 sur 5 étoiles

After placing an order on March 2 2024 to buy a Lezyne Macro Drive 1400 Headlight and not receiving any notification of my purchase, a week after that I received the item mentioned before used in an a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin d'articles de sports

Écrit par l'entreprise

We are a specialty online bike shop providing in-store and online bicycle sales and information, along with trail information. We sell parts and accessories like pedals, saddles / seats, cranks, bottom brackets, headsets, and more. We sell products like Cannondale bicycles, Santa Cruz bikes, Ellsworth bikes, Giant bicycles, Shimano pedals, XT Derailleurs, XTR Shifting, Race Face cranks, Bell and Giro helmets, SRAM X0 / XO / X.0 / X.O shifters and derailleurs, SRAM X9 / X.9 shifters and derailleurs and Haro BMX. We also service and repair / tune-up (tune up) any brand of bike. Tree Fort Bikes Online Store is based out of Ypsilanti Michigan, by Ann Arbor.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

29 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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4,5

Tous les avis

(29)

2 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Every time I look at their website my…

Every time I look at their website my computer freezes. I thought they were located in China or Russia! They never have anything in stock that comes up on a general web search. I think these guys are nasty bogus. Why do they lie so much?

5 juin 2021
Avis spontané
Noté 1 sur 5 étoiles

They list stuff for a good price on…

They list stuff for a good price on eBay and then cancel the order on you claiming inventory error so they can avoid bad feedback, then repost at a higher price later. Total scam. Took several days to tell me about it too so it was too late for me to look elsewhere. Don’t do business with them. Shady commerce tactics. You don’t have any business being on eBay if you can’t keep basic inventory straight and certainly not with 99.9 positive feedback .

24 mars 2021
Avis spontané
Logo de Tree Fort Bikes

Réponse de Tree Fort Bikes

Hey, I want to apologize for the stock error we had on your purchased product. We did have the item shown in stock when in fact it was missing from the bin it should have been located in. I double checked and we have not had and do not have it in stock even as I am writing this reply. We checked to see if we could upgrade you to a higher end version of the item on the order and even those are currently out of stock. I really wish we could do better to make this right this time.

If you would want to reach out to either myself (Scott ) or Michael directly, we will be glad to offer you a discount on another order in the future.

Sincerely,
Scott and Your Fellow Cyclists at Tree Fort Bikes

Noté 1 sur 5 étoiles

Recently bought new Bosch power pack…

Recently bought new Bosch power pack battery online. QandA next to photo of power pack says it does come with a charger. Got battery without charger, called them and they said that it doesn’t come with charger in spite of their web info. Company is dishonest,

13 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Shop Here!

Had good experience when returning an expensive item I ordered that was too big. Very good service and prices.

22 décembre 2020
Avis spontané
Noté 5 sur 5 étoiles

Great Source

Ordered some Shimano pedals online from these guys. Website was easy, price excellent, and delivery spot on. Highly recommend this shop.

23 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Superior Customer Service

I have purchased numerous items from Tree Fort Bikes and have always received excellent customer service. They have a great price match policy and will always match a competitor's price, within reason. If they do not have the product or information that I need, they will go out of their way to find it. The customer service that I have received at Tree Fort Bikes is far and away better than anything that I have experienced from other online bike supply companies. Tree Fort Bikes has earned my loyalty as a customer, and I highly recommend them!

28 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Best of the Best

Bike shops come and go well perhaps they could have learned a few things from this business model.

I live locally, so I have used them in the past for repair. My vintage Bianchi bicycle rear derailleur needed repair, which most bike mechanics shy away from touching, well that was not the case with Tree Fort, they fixed it and it's been going strong for years.

The price machine is so wonderful... (they search competitors and match the price), so that makes them my go to part and accessory supplier. Usually, I can purchase all my needs from one store. I have had nothing but a positive experience with all aspects of this bike shop.

26 décembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Outstanding company. Always price matches

I love Tree Fort Bikes. They are fast at shipping with a central US location, website works great, and customer service is top-notch.

Their price matching service is really awesome, because if you haven't shopped around on your own they will still list a price match on their website if someone else had submitted it.

For some reason they also sell really awesome pint glasses with their logo on it, as well as other bike related companies. I like that since beer and bikes go so well together!

22 février 2013
Avis spontané

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